Has the September date been extended?

ClaireRowe84

Just had an email which I’m assuming is spam. But has it been extended to May next year?

Mark_d

https://www.fca.org.uk/consumers/car-finance-complaints

bill6262

Update: 30 July 2024

We’re investigating whether some car finance customers were charged too much on their loans. If you’re owed compensation, we want to make sure you get it in the best way possible. 

We’re now planning to announce the findings of our investigation and next steps in May 2025. This will give us the time needed to assess whether we should allow firms to handle complaints in the usual way or introduce a different approach. 

While we’re investigating, we’re also proposing to further extend the deadline that providers (lenders or brokers) have to respond to certain car finance complaints from 26 September 2024 at the earliest, to after 4 December 2025.

More about why

https://www.fca.org.uk/news/statements/update-motor-finance-work

ClaireRowe84

Perfect. Thank you both. Just got in from work and see your posts. Appreciate the confirmation.