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PCP plus top up loan
Hello - just wondered if anyone has any advice as I'm finding the car finance reclaim situation quite confusing... I got a new Toyota in December 2018 with a 42 month PCP. However, when they ran my details through they told me that I wouldn't be able to buy the car unless I took out an additional 'top up loan' through…
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Car finance commission claim
Good evening all, I have just had an email back from hartwells my previous finance company, they have responded in less the 24 hours but if am honest am not sure what it means see below see what you can make of it thanks all. We have checked our records and can confirm that a commission was paid to the dealer in respect of…
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Old agreement numbers
I am needing to find car finance agreement numbers as I have gotten rid of the paperwork, I have tried to find them on my Experian report but as they are older than 6 years. I have also tried to contact the finance providers by phone (no joy) and have now emailed which can take up to 7 days for a reply. Are there any other…
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Personal contract hire car
Hi I'm currently watching last night's episode on catch up about car finance. I've just seen that claims can't be made for PCH which is a disappointment. I had a car on PCH and I've had to give it back as I went through a divorce and couldn't afford it. My then wife was paying for the car as she would be using it more than…
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The Car People - finance partner?
Hi - I suspect I may have a claim on car finance, but unfortunately I can't find any details. Does anyone know who The Car People partnered with about 2007? Long shot, I know, but nothing ventured...
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Peugeot finance
Hi everyone, after watching Martin's programme last night I signed up to Experian and found the finance company I bought my Peugeot with back in 2016. I then searched that name in my emails and have found my agreement number, which is great. I had the original PCP agreement for 3 years, and then paid a lump sum and…
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PPI .. Finance company not listed ?
Any ideas please. I followed the link to the company doing the group claim for PPI and Volkswagen Finance Services are not listed? I am wanting to claim for a Skoda that I had purchased on a PCP contract.
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Car finance - Santander returning email
After watching ML on the 6th February I completed the complaint tool on the Money Saving Expert website and emailed the complaint to the email address given on the website. Straight away I got an email back postmaster@outlook.com saying "customerrelations@santanderconsumer.co.uk Remote server returned '533 5.4.0 Your…
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Vehicle Finance Claims
Hi. Presumably to initiate a complaint in the first place one has to have the original purchase financial paperwork/agreement? I have that for the current car but who would bother keeping such documents for previously owned vehicles? Also Martin referred to the matter only being for vehicles used primarily for personal use…
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Finance Provider no longer trading
Hi, I wonderif I am still able to claim given that the finance Provider is no longer trading? Also, is there a limit to how far back you are able to claim for? My agreement dates to 2005.
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Car finance reclaim.
Regarding the latest I am trying to find out who now owns Yes Car Credit, I had fiancé with them back in 2006 , can’t find anything, it did say auto finance direct in an old thread but it’s no longer them.
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Car Finance Commission - Ford Credit Europe Response
I have just emailed my complaint to Ford Credit and immediately got a response saying - "If you have not yet made a complaint to the Ford Motor Company Customer Care Centre, please contact them on the below methods, as we are not able to raise this complaint on your behalf." So do i also have to reach out to the above for…
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Claiming finance commission back.
I have been told by Kia that there was a commission based agreement on a car finance I had. There is nothing in my paperwork to tell me I was paying commission so I believe these fees were hidden from me. In placing a claim for this... Am I placing a claim with the dealership or should it be placed directly with the…
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Car finance
How do I find a old car finance company
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MSE's reclaim mis-sold car finance loans for FREE guide
Hello everyone, We've written a brand new guide on Reclaiming Mis-sold Car Finance Loans. This is the discussion thread for that guide. If you haven't already, join the forum to reply. Thanks, Kit
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Car Finance Claim
Hi, I had a Car PCP policy which started in Nov 2019, in 2021 I changed the car so I guess a new policy. How do I know if I was overcharged now that I no longer have the 2019 policy? How do I now make a complaint/claim? Thanks in advance
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Motonovo reclaiming
HiI've just seen the information about the car finance 'mis-selling' for want of a better description.I've had finance for about 5 years together (5 year term originally but then re-financed) and managed to pay it off early (2 years in, 3 remaining) with my redundancy money.I don't know if I was mis-sold and the monthly…
