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Motor finance commission enquiry
I tried to use Volkswagen Financial Services own form to submit a claim but it was useless as it hung when trying to send twice. Used Martin’s proforma and got an instant acknowledgment from VWFS, well done Martin
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Renault Zoe Not Covered?
I had 2 Renault Zoes via Mobilize. I recieved this response from them. Please be advised that Discretionary Commission only relates to Hire Purchase, Personal Contract Purchase or Lease Purchase Agreements. It does not apply to battery only Agreements. As you have a battery only Agreement, unfortunately we are unable to…
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Car Purchase through Motorpoint - Who to contact?
Morning, Can anyone who knows or who has had an acknowledgment back from Motorpoint (and/or the finance company) for a car they bought through Motorpoint on PCP/HP, advise on who to contact, so far drawn a blank and really dont know where else to go. Best regards, S
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DCA Response from BMW: Anyone else had this?
Hi, I used the template to send a request to BMW Financial Services, and received a response (within 28 days) but the reply was one I haven't see elsewhere: Has anyone else had this, and any views as to next steps? Many thanks in advance!
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Finance company under different name
I have found finance agreements with 2 providers but I am unable to find contact details for them and assume they are operating under different names. How do I find out what these might be? I had one with Finance Mitsubishi and one with FGA Capital. Many thanks
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MSE Reclaim Tool
My partner signed up for the reclaim tool a few months ago and just got a reminder email to sign up with 1 of 3 law firms? I just wanted to make sure this is correct as i thought it would be like the PPI where its just pings the email across and you do it your self. The fees for each of the law places are 33% + vat or 40%…
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How do I find the registration of the car I owned?
I went to fill in the form, but you have to have the registration of the car you owed. I have always had a private reg, which I transfer to each car I own. Can I use this or do I need to find out the actual reg of the car I had on finance? If so, how do I find this out?
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Volkswagen Finance
My daughter just had her claim rejected, didn't have such a scheme on her particular agreement!
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Motonovo(Carlyle finance)
I requested my finance agreement from Motonovo, they have admitted a DCA was used on my agreement, I have just received my agreement started in 2010, but how do I understand the interest rates and what % was used for the DCA.
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Ford Reclaim
Hi just wondering if anyone has advice. I sent of my reclaim for the discretionary commission via mse. I have a current and past pcp with them. I used Ford finance from the drop down. I have had a reply from Ford saying that the email provided on mse site is wrong and my email had gone to Ford lease and they can’t deal…
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DCA - Moneyway Car Finance
I've wrote to Moneyway and they came back with a rather blunt reply that my policy was not under the DCA, however when I submitted a Subject Access Request, there is a file called commission, which shows 2 payments, one for £200 and another for over £700. I was aware of a £200 payment to the broker, however the £700…
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Response from car finance people telling me they had commission but it wasn't 'discretionary'!
Hi, what do you make of this, regarding the discretionary commission on vehicle finance that my provider has sent to me: ------------------------------------------------------- We have now reviewed your agreement in detail and can confirm that your lender 247 Money did not operate a discretionary commission arrangement at…
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Have had response.. is this correct ?
hello, so I sent the template given via here to my car finance and I have received this response today.. see attached. I will he honest, I have no clue how to react. Do I just take their word on it? is this a standard te.plate response? as no one has actually put their name to it nor have they acknowledged my name, only my…
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DCA Car finance claims - Porsche Financial Services pre VW Financial Services takeover
Hi all, I had (PCP) finance on a Porsche between 1998 and 2012 with Porsche Financial Services, so the contract was initiated before PFS were taken over by VW Financial Services. My question is, would it still be valid to see if there is a DCA query (and claim if DCA applied)? I know Martin's guide says you can't claim if…
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Car Financing Claim
Hi, my deal was with Vauxhall Finance so I filled out the mse form on that basis. But they have since been taken over by stellantis so should I be sending to them also
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Car Finance Response from Mobilize (RCI - Renault)
I sent the email using Martin's tool, and below is the response I have had from Mobilize. I purchased new cars from Renault in 2004 and 20-7, but I think I read that my 2007 purchase is probably the only one that can be looked at. Good afternoon, Thank you for your email. The email address you have used to send this…
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Car finance reclaim
So I received this yesterday, what do I do next? Thank you for your email dated Thursday 08 February 2024 asking for confirmation of whether we paid the dealer a discretionary commission for your introduction to us. After making a reasonable and proportionate search of our records (and making due enquiries with appropriate…
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two agreements
I sent in complaint covering two purchases with VW finance one has the agreement number the earlier stating I don't have the details any longer. I have a reply only concerning the given agreement number ......do I send another complaint for contact directly
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UK photocard driving license in 1999
Heya, strange question but any help is appreciated. I'm trying to find out how much the New Photocard driving license cost when it was introduced in 1998/99. Nobody seems to know including the DVLA. So imagine you had a paper provisional, then you passed your test in 1999, and applied for your full driving license with the…
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GMAC car finance
Hi, have got my template letter done and sent to the email i could find online for this car finance company only to find the company was taken over by another firm abroad. my first email said 'undeliverable' understandably as the original company no longer exists, but should i be pursuing this with the company that has…
