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No response from Citroen

I wrote using Martins template letter to Citroen in February and again in April but still haven't had any acknowledgement 
I understand they won't fully respond but I thought I might have a acknowledgement of my formal complaint 
Is anyone else in thus situation?

Comments

  • Nasqueron
    Nasqueron Posts: 10,937 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 14 August 2024 at 3:54PM
    Plenty of people have basically had holding messages or nothing at all as the complaints just sit on a pile regardless. Come the end of the review at some point next year, they will contact anyone who was affected if they are told to. Continuing to contact them won't achieve a different outcome.

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

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