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Litter Warden Fine wrong name
Hi all So long story short a friend had a fine for litter from a misunderstanding (long story). She provided all correct details. She received some letters but with wrong name. She did not answer back and it gone to court. Now he have a new letter again with wrong name. So what she can do? is the fine nullified as is in…
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Trade Radiators Limited - information - read before purchasing
Short version: The company lists its "Head Office" as being at 82 Mitchell Street, Glasgow, G1 3NA (a suite of offices), but it has no trade premises at all, and only supplies goods online. The company is actually registered in England (at 12 Victoria Road, Barnsley, South Yorkshire, S70 2BB, the office address of its…
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Amazon - no refund, item missing
Purchased a mobile phone from Amazon, which was then returned via Royal Mail without the Amazon packaging being opened and also placed in additional protective packaging and a postal bag. Item posted on a Friday, received on a Monday and then I received an email on the Thursday saying the item was missing, the accessories…
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I can't find an Independent Furniture Inspector in Scotland!
Hello, My sister recently paid nearly £5000 for a Riser Recliner Chair from Mobility Furniture Company. She chose them because they offered a made to measure service. However, when the chair arrived it was the wrong size for my sister. The company is not excepting any responsibility for this. I need to get an independent…
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Vent! Pollution from electrified railway line.
We recently moved and there is a railway line at the bottom of the garden, we realised there would be noise but as the line is electric thought we would not get the sort of pollution we could get from a main road. However the large goods trains use old smokey diesels and the smell when they pass is awful. Do these engines…
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Hermes
Last month our local driver decided that he was’t going to deliver to us or our neighbours anymore. He did this without warning or having the courtesy to speak to us. We only found out when parcels we expected had been returned to the retailer with a note saying that the householder no longer wanted the goods. This was a…
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Refurb iPhone 12
Followed MSE link and got a great deal from Musicmagpie. Phone arrived fast and is pristine but wanted to warn folk that their courier Royal Mail abandoned my highly expensive new phone on our open porch, no signature, no tracking, no come back if stolen. Just be aware and be sure to be home…
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Council Tax banding.
Hi just want to thank you for raising awareness regarding incorrect council tax banding pleased to say I got £7400 refunded and my band reduced - I let all my neighbours know and they all had to same outcome refunds of £5000 and above and bands reduced thank you so much.
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ADT Alarm
My Daughter has had a call from someone purporting to be from ADT 'MSE Recommended' offering cut price alarm installation. I am not convinced but she is sure it is genuine. Anyone had similar 'offers' ?
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Barclaycard - Vent
Okay so i just had a big argument with an automated bott !! Damn Barclaycard, tried to call for something simple, old card expiring soon and had not yet received the replacement. On the phone when asked if i had the app installed i was told to use that for online chat and then hung up on. So on the app i tried in so many…
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Wilko now charge for click and collect/order and collect!
My grumble for today......I don't know when it started, but as in the title, Wilko now charge £2 for c&c (or as they call it, order and collect). Grrrrr. Nice one Wilko :/
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What are some general issues you experience with companies' customer service?
Hello folks, The MSE Campaigns team is keen to hear about any general issues you experience with companies' customer service. Do you have any insight to share? It's a wide open question and they're interested to hear anything/everything, but here are some questions to get you started: * Have you found it's difficult to get…
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Is a pharmacy obliged to provide a service?
My local pharmacy is closed from last Wednesday to next Tuesday due to lack of Pharmacist I am stuck without vital blood pressure tablets and may have to go to A&E for drugs if they remain closed any longer My GP surgery is obviously closed on Monday I do not have any alternative pharmacy that I can change to at short…
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Scam email re Google Play Card
Got a scam mail supposedy from friend asking for a 'quick favour' (spelt 'favor'). The address checked out when you hovered the cursor over it as did the return path etc and even his business logo was as it should be. I responded asking what and in reply he/she/they asked if I could get hold of a Google Play card for them.…
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How to divide a shared electricity bill
Content deleted as I can't find a post delete button
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Shark vacuum cleaner offer - out of stock already?
I saw the Shark vacuum cleaner offer in this week's e-mail, and placed an order yesterday morning. Heard nothing further (despite the website claiming to offer next day delivery), so I called Shark today. Apparently, so I was told over the phone, the vacuum cleaners are out of stock and won't be back in stock for a couple…
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Fraud Refund Guarantees
I would just like to warn people about the devastating effects of being denied this guarantee, by the TSB. After an agonising wait of 3 months, during which they told me they were investigating my case/claim, all they came back with was that they were not the exiting back, for the money I'd lost to a scam. But, I don't…
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Sainsbury's self service machine takes toouch cash
This has happened several times now. We are using up coins found at home and several times the cash machine took too much change. e.g. item was £1 it took £1.25. we both counted it carefully as third or fourth time.
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social choice card
Please everybody think twice about buying a social choice
card. They are the worst company I have ever dealt with. I was given a card and
could not spend it due to lockdown I conacted them asking if they would extend
it as other people have I.e.national trust, Malmesbury Gift Card and others,
but they have refused to…
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William Hill closed my account
I love free bingo and signed up to Wlliam Hill, think they offered a few free spins which I took but I think when I looked, there was no free bingo so I left. I forgot all about them but then got an email saying I had used an offer that went against their terms and conditions 🤔 and that certain parts of the site were now…
