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Check your gas bill - Energy company wrongly charging for metric gas meter!!
Please check your gas bills if you are a customer of Avro energy - switched last year and they have been incorrectly applying a conversion to my usage as though I had an old-style imperial meter. My meter records usage in Metres squared and AVRO have multiplied this as though it was an old style meter even though they…
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Fathers Day opt out
Had an email from West Ham united saying you can choose not to receive emails about Fathers Day. Seem like a good idea can be a difficult day for some.
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Bristol Energy
I have been in dispute with Bristol Energy since Jan 2020, I had smart meters fitted I noticed the incorrect style of meter had been installed. My old meter had a top mounted display as I have a ground installation, the meter fitted had a side mounted display that you would normally associated with a wall mounted meter. I…
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HELP Virgin Media not honouring the offer via the Money Saving Expert link
I signed up to Virgin Media using a link from the MSE website back in May, £23.95pm instead of £51, £75 bill credit and free installation. It all went through OK at £23.95, I took a screenshot, but when I recieved the contract it said £51pm, I got straight on to them and I'm now caught in the loop of hell trying to get it…
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Dacia Anti-corrosion Warranty
I bought a Dacia specifically for the 6 year Anti-corrosion Warranty. A small piece of rust appeared on the bottom of the drivers door. When I took the car to the Dacia dealership I was told the warranty was invalid because I hadn't had the anti-corrosion check done by a Dacia dealer for more than two years! I had the…
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Linda McCartney Foods Care Team
Recently I visited my local Iceland to purchase a pack Linda Mccartney 2 Mozzarella Burgers 227G, on return I popped them in the grill to cook but were disappointed to see that they had "no cheese". I was annoyed at this and took a couple of photo's of the burger's but because I was starving continued to consume the…
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Absolutely First Class Service from Amazon
On Tuesday 25 May I ordered a pair of support insoles via an Amazon Market Seller with the order being fulfilled by Amazon. The insoles were delivered next day. On going for a walk with the new insoles in my hiking shoes I found they were extremely painful to wear and the design shoved my foot forward in the shoe. I put my…
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BBQ - is it safe to have one on Flat Balcony?
Hi, our neighbours think its okay to have BBQ outside on their balcony on their 3rd floor flat. Is this stupid or am i being unnecessarily cautious. We do have a factor, number of flats 28 per block up to 4 floors in height, their balcony has gaps in the floor to allow rain, ours is different. Local Fire officer says to…
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**** BE AWARE VERY DETAILED FRAUD PHONE CALL....****
This is just to warn people that there is a very clever fraud being done at the moment. I don't want comments or criticism as it can happen to the best of us although am sure will get some My partner , who is VERY money savvy and careful, very aware of fraud and very cautious, had a phone call from Nat W fraud dept the…
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Ocado Carrier Bag Refund Error
Please look out and check that you are being refunded the correct amount for your carrier bags from Ocado. For the second consecutive week Ocado have refunded my returned carrier bags at the old rate of 5p/bag although I was charged 10p/bag. I've tried complaining but have just been referred to their normal refund channels.
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Moved: Road Tax Issue!
This discussion has been moved.
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John Lewis, Never Knowingly Undersold
I purchased a washing machine from John Lewis online yesterday(1 June) and subsequently found the same model £100 cheaper from another online retailer (AO.com). I applied to JL via their website for a price match comparison and reimbursement of £100. This was refused and here is JL’s reason. “We've checked with Appliance…
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Amazon promotional credit not easy to spend
Took the Amazon photo offer and gained £7 promo credit. T&c stated applies only to items sold by Amazon on Amazon.co.uk over £25. Found something needed and promo credit didn’t add. Contacted Amazon CS. So the item is over £25✅ The item is listed on Amazon.co.U.K.✅ however the seller is Amazon EU ❌ CS just said Amazon EU…
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Glasses Direct Poor Service
My OH purchased a pair of reading glasses from Glasses Direct in late September last year, worn for a max of 1 hour a day. A couple of weeks ago the arm on the frame snapped. Glasses Direct have said they are unable to repair the frame. They will not replace the frame even though its only been lightly used for 7 months.…
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BEWARE - Corgi HomePlan
I have previously commented positively about Corgi's Homeplan on this forum. My view about CORGI changed less than 1 hour ago. I received a call from CORGI stating that the cost of my HomePlan would be rising £2 from £16.99 to £18.99 this month. As Corgi gave a 2 year fixed priced I knew that could not be true - I took out…
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Ticketmaster Scalping their own tickets - AVOID Official Platinum tickets option
So today I'm feeling completely scammed by Ticketmaster. After over a year of not going to venues I was very excited to see shows for Alan Partridge. My Fiancé and I love everything AP. So I'm excited to get tickets and want to get them early so we can have the best tickets. Turns out Ticketmaster who I thought I could…
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Get Three Quotes? if you can
I am trying to get quotes to replace my bath and get a walk in shower. So I am trying to get at least three quotes to compare. So far I have contacted four companies for quotes and two have not replied and the other two don't want the work.
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Wayfair and customer security
Has anyone else noticed that when you use WAYFAIR .CO.UK - it appears to hold on to the postcode of the previous buyer ? I realise that this is a minor indiscression - but does it also hang on to payment details and addresses ? Cookies I guess ? When you browse for an item - it shows DELIVER TO .... EC1A 7ES
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Ideal world
Hi all. I need a bit of advice. I ordered something from ideal world tv on flexi pay. I paid the first installment. What I didnt know at the time is my bank account does not accept recurring payments. I contacted ideal world and told them this. They tried to take the money out again. Adding a surcharge on top. While this…
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Groundlevel.co.uk
Hoping for some advice please. I ordered some goods from the above company on 12/5/21 costing approximately £234. I’ve not received any shipping information other than my account stating ‘shipped’ when I’ve checked it regularly since ordering. Their phone lines aren’t being answered due to Covid and there is apparently a…
