Warning

Please use HM land registry for your property details. There is a website charging £30 for documents you can get for £3 I have taken this dispute up with PayPal.

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  • [Deleted User]
    [Deleted User] Posts: 35,242
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    What is your dispute with PayPal about?

    Unless they failed to provide what you paid for, they've done nothing wrong.
  • p00hsticks
    p00hsticks Posts: 12,589
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    Same applies to any government services such as DVLA, Passport Office etc.... confirm what the cost should be beforehand and ensure you use the official gov.uk sites - there are loads of companies out there who will charge an arm and a leg for submitting a simple application on your behalf that you could easily do yourself
  • Pollycat
    Pollycat Posts: 34,493
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    edited 8 March 2022 at 7:10AM
    Same applies to any government services such as DVLA, Passport Office etc.... confirm what the cost should be beforehand and ensure you use the official gov.uk sites - there are loads of companies out there who will charge an arm and a leg for submitting a simple application on your behalf that you could easily do yourself
    +1 to this.

    These websites have been around for years.
    First one I recall was charging for EHIC.
    Lots of threads on here about them.
    Includes passports, booking driving tests - theory and practical, even fishing licences.

    Here's one from 8 years ago:
    UK-passport.net - Page 56 — MoneySavingExpert Forum
    I mention 'Land Registry' on that thread.

    I did a quick Google for 'Land Registry'.
    The first search result had the disclaimer:
    The documents we provide are as held by HM Land Registry. We do not take responsibility for errors made by them. We are a commercial company neither owned by nor affiliated with HM Land Registry or the Government. We are an online service provider that charges an administration fee for our online services.
    There were 4 of these 'we charge an admin fee for something you can get cheaper if you use the official website' listings before the official website.

    I doubt the PayPal dispute will hold up.
    There's probably something on the website used by the OP that makes it clear that it's not the official website.
  • @Sylra you probably clicked on a search result that had Ad beside it.

    Avoid in future.

    Highly unlikely you will get any satisfaction from PayPal unless the company did not provide the service.
  • DCFC79
    DCFC79 Posts: 40,596
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    Same applies to any government services such as DVLA, Passport Office etc.... confirm what the cost should be beforehand and ensure you use the official gov.uk sites - there are loads of companies out there who will charge an arm and a leg for submitting a simple application on your behalf that you could easily do yourself
    Anything like that along with MOT is a .gov.
  • pogofish
    pogofish Posts: 10,852
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    There are a number of dedicated/standing threads for these impersonation sites here already, all with good advice already on them.
  • robatwork
    robatwork Posts: 7,060
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    hmm @Pollycat your link reminded me of hpuse who hasn't been online for a year. Much missed I'm sure you'll agree. 
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