Amazon delivery before dispatch

I ordered some items from Amazon on 22nd Feb with an expected delivery date of 26th Feb
Yesterday - I received a notification that my order had been delivered on 19th Feb
I sent a query to the vendor who cancelled my order and made a refund
I have had a on-line chat with Amazon who told me to reorder but to keeep the original IF it arrives tomorrow
What is going on ?

Comments

  • Could be a multitude of things.  Amazon marketplace sellers have a matrix to abide by and failing to post something due to it being out of stock is a harsh marker as is failing to prove delivery.  Sometimes sellers just refund as harsh feedback pokes at the matrix again. 

    I would see what happens by the time you should have received the re-order.  If you have two, then let the seller know and they may supply you a prepaid label for the return. 
  • Could be a multitude of things.  Amazon marketplace sellers have a matrix to abide by and failing to post something due to it being out of stock is a harsh marker as is failing to prove delivery.  Sometimes sellers just refund as harsh feedback pokes at the matrix again. 

    I would see what happens by the time you should have received the re-order.  If you have two, then let the seller know and they may supply you a prepaid label for the return. 
    I have not reordered and am keeping my fingers crossed that the original order is still delivered tomorrow!! 
  • I also have a dispatch number from Amazon - will it be delivered today ?
  • It wasn't 
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