Praise, vent & warnings

I have some shaky info here as the person this happened to is understandably very upset so I can only offer the details I have been given over a flustered phone call. This morning my relative received a landline call from 'Virginmedia' alerting her to criminal activity in her area concerning internet routers. She was very…

I purchased a Miele dishwasher in November 2019. I chose this brand as it is supposed to offer quality and longevity. The dishwasher stopped working and the Miele approved engineer has diagnosed a blown circuit board - with scorch marks. No obvious reason for this and he advised not to replace as he felt that there is an…

Hi, Can anyone advise on next steps please, if there are any? I bought an expanding hose from a site called Garden Hose Uk, bought the largest size they had and it burst on first use. As they had advertised they are the number one seller, had 22 pages of 4/5 star reviews, offered a years guarantee and allegedly reply to…

Is anyone else having problems getting goods from Mountain Warehouse recently? They have lots of offers and promotions on at the moment but are they actually delivering? I initially ordered a jacket on 6th April but that order was cancelled by the warehouse without telling me or issuing a refund. Got a refund when I…

Had an email from Morrisons on 28th April offering £15 off a £60 spend on online orders placed up to 3rd May for delivery at the latest by 4th May. I had a delivery booked for tomorrow, 3rd May which I edited this morning. Tried to input the voucher code but it said it was no longer valid. Rang them and they said that they…

I've returned two items in the last month. The first was while I was on holiday and didn't have access to a printer easily. So I needed the 'print in store' option. That used to be really easy at Hermes parcelshops. This time, that wasn't listed as an option for parcelshops and I had to take it 5 miles to the local Royal…

I got a voicemail from the TV shopping channel 'Ideal World' asking me to call them back re an issue I was having with them, Stupidly, I called the number, and just discovered that my 5 minute call cost me £5! Yes, I'm an idiot, I normally check 'odd' numbers for the charges, but because this issue was dragging on for…

Hi I bought software from Groupon in February 2022 and was advised that the voucher code provided had already been activated a month earlier. Groupon advised to go to the merchant. The merchant advised me that it had been activated and being used from a totally different email i.e. NOT mine and the issue needs to be…

Naughty naughty e.on. I gave them a reading in March, they estimated at the end of the month and have an actual reading now. Seems their estimation algorithm has suggested that I used NOTHING in March when prices were cheaper and EVERYTHING in April when the new charges are in place that are double. Just worth checking - I…

I keep receiving spam emails titled "Congratulations, you've been chosen"; well, I haven't chosen you, so clear off!The other ones which frequently appear are "This is your last chance to ..."; great, so does than mean you're going to stop sending them then?Of course, I have junk rules, so they're wasted on me anyway.

Upcoming 70th birthdayApplied for new driving licence 6th January, new licence arrived on the 8th Made sure I used the official DVLA website Top marks

Do not trust them. I left a bad review - about parcelcompare who I had a diabolically terrible experience with - and parcelcompare had it removed! No sh*t! Then I learned that trust pilot gets their money from the clients - and the clients can get reviews removed anytime they like! Do not trust this review platform.

I was trying to contact Homeprotect in order to decline their kind offer to automatically renew my home insurance when I noticed an old post on your site about other customers experience of dramatic price increases year on year. I realise that insurance companies tend to use automatic renewal of policies to their advantage…

Wife had a warning off Halifax about an attempt to take £45 after a link came to her about free easter eggs, that payment was stopped, she had a new card/new numbers today £45 went out on her OLD (stopped) card now chasing Halifax for the reason why they paid out…

I noticed last week and again this week that Gatwick Airport are suggesting it necessary to pre-book all parking as they are busy. I know it is Easter but they still have the same number of short term car parks open now as they did before the pandemic - 3 at South and 2 at North. Collecting my daughter from a flight…

I have had a really strange experience with a parcel. I have a facebook account which I virtually never use. Last December I got an e-mail from facebook saying my sister in law had posted something. This in itself was odd as I never get these facebook e-mails, I have unsubscribed from them all. I logged on and could find…

Many of you I am sure uses the above to keep an eye on petrol prices. They have partnered with various websites that come with offers via email and can be shall we say less than desirable to the point of possible rip offs. I had an email this morning from Petrol Prices promoting cheaper than cheap prices which made me very…

To give Amazon credit - over the last couple of years they've performed pretty well for everything I've ordered and needed with minimal slip-ups. That was until the last two weeks where they had a promo on their warehouse stock (as mentioned on MSE) with 20 percent off a number of lines. Over the space of a few days I…

I never expected to have anything positive to say about BG Homecare given the way they have messed people about over the past few years, but I have. My original appointment for boiler service in March was cancelled by them and rescheduled for 6th April. Early afternoon on 5th April I received a call from BG which I…

We received a Beefeater “Mums Eat Free” voucher for Mothers Day 27th March. I booked for 8 people and had a great meal served by friendly staff. There was a set menu for Mothers Day starting with 2 courses for £16.95 or 3 courses for £19.95. When I tried to use the voucher I was told that it did not apply to the set menu…