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Complete Savings
I wonder if anyone else has been caught by this company, I did not sign up to them, but they took £15.00 from my bank account. I have contacted them and cancelled an account they set up in my name and demanded they refund my money. It came from a company from whom I made a purchase, I would recommend avoiding them. I…
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Parcels stuck in Langley
I made an order on Oct 1st from China - according to tracking it arrived in Langley UK on Oct 25th, yesterday I had a sorry I missed you card from Royal Mail trying to deliver parcel (tracking still saying its in Langley). There is no duty to pay on the parcel. Royal Mail cannot explain the delay (5 weeks) or why tracking…
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Go Groupìe again
I ordered 12 boxes of chocolates from Go Groupie in the first week in November and then I found that they were made into 12 orders, well I got one box in about a week, however still waiting for the other 11. They were for children who took part in a performance on 30th October, they will be so disappointed, what can I do?…
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NOW TV - I've been hacked!
This is for anyone with NOW TV (sick in my case) I noticed I'd been charged another £14.99 today for the cinema and £5 boost! First off we only have once device (we have no other TV or devices, my laptop is so old, not sure I could get it on here), so no boost needed and I had cancelled the cinema back in September (we…
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Bright Daughter But Sometimes...
My 20-something year old daughter is bright academically but she's a feather-brain at the same time. Example - she was applying for jobs and when she does this, she'll apply for 20 or so at a time. She got offers and the one she accepted, sent her a contract through the post...only it never arrived. After a bit of digging,…
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Inflationary price rises 2022
Curious as to where to put this on this forum, as it spans so many areas. It is used by mobile phone companies, internet providers predominantly but I presume can be found in many other bills we pay. Inflationary price rises, when first introduced it was if you were on a minimum term contract and went up once a year by the…
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Amazon claiming wrong product returned via Hermes courier
I recently purchased a tic watch gps 3 from Amazon. I wanted trial what it was like with an iPhone due to preference over the appeal of a tic watch vs an Apple Watch. After trialing it, I quickly realised its very limited in its capabilities. I decided to return back to Amazon and they promptly refunded me and hence I…
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With whom are you trading online?
Anyone who has set up a regular Direct Debit ("DD") arrangement to make monthly payments to a utility company - which is just about everybody! - will probably have received an e-mail from a company called GoCardless Limited, sent on behalf of the supplier, keeping the bill payer informed about the progress and management…
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Beware of inssurance sold by Amazon for product breakdown and accident Insurance
May I warn UK customers what some would consider being an
insurance scam? Amazon provides two-year insurance on electrical goods but also
sell two-year insurance for breakdown or accidental cover. Should you buy the
extra insurance thinking as I did that it will start when Amazons insurance
expires then you are wrong as it…
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Looking for advice - DFS
I recently purchased a brand new DFS sofa from an auction site for a fraction of the store cost - Laurie 2 x 2 corner sofa with scatter cushions. I visited my local store to enquire how i would purchase the formal back cushions for my sofa to be told that because I didn't purchase directly from store they cannot sell parts…
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BACS payments not available to domestic customers?
My energy supplier (Octopus) has asked me to increase my monthly payments and also to make a one-off catch-up payment. That's not unreasonable given the recent huge rise in energy costs. This is the first time my account has ever been in arrears (and not by much) so I've negotiated with them to make a smaller one-off…
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Appliances Direct - Deliver when they want to not the date you choose.
Just a small warning over Appliances Direct. I've used this company a few times with no problems, but this time was farcical. Beginning of October, Friday evening. Order Dishwasher for a kitchen refit. Chose an order date of the 8th November from their delivery calendar as I A, know this is when I will be in and B, I don't…
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Radflek radiator reflectors
What a con the free offer is! I clicked on the link at the time stated, completed my delivery details, submitted the form all in the space of less than one minute. I got the message that there was a server error, resubmitted the form successfully after a couple of tries, only to get the message that the freebies were all…
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Bold 2 in 1 powder
I don’t like to use fabric conditioner on my clothes (I use white vinegar instead) so I stopped using Bold years ago when it became ‘2 in 1’. However, it cleaned better than anything else I’ve used so I recently looked at the box again and I don’t see any fabric conditioner in the ingredients. I noticed the wording is also…
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Amazon Not Taking Visa Credit Cards From Jan 19th 2022
I went to pay for something using my Visa Credit Card on Amazon and a large notice appeared "Due to the high fees Visa charges for processing credit card transactions, starting 19 Jan, 2022, we will no longer accept Visa credit cards issued in the UK. Please change your default payment method, or add and use an eligible…
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Sofology
Hi all, Not sure this is in the right forum area so please move if it's better elsewhere. Yesterday I was expecting a delivery from Sofology, ordered a chair, 2 and 3 seat sofa. I'd been told there was an issue with the 3 seat sofa and to speak to Cust Services. I spent an hour on hold and eventually got through to speak…
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Bin Not Emptied Vent
Today was bin day. Bins placed at end of drive last night. Looked out of the window this morning and all bins had moved around so they had been emptied ..... or so I thought. Went out to bring them in, quick open the lids to check - green general bin, check - purple plastic / tin bin, tinfoil pie case stuck in bottom but…
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MyHermes stolen parcels, bad delivery behaviour - how to fix?
Delivery drivers in our area leave parcels out on the street when no one is home, so they are stolen. This happens regularly. This week a parcel was left at the wrong address by the MyHermes delivery driver. Anyone know how to complain about this? It is impossible to talk to anyone through the website. There is something…
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Smeg Fridge/Freezer - landfill after six years!
Bought for £1600 in 2015 and at a new cost of £2000 our Smeg fridge freezer has a faulty defrost heater which is apparently obsolete so the fridge/freezer is landfill or we can manually defrost every two weeks or so! It has therefore cost us £333
per year! Smeg have offered us 30% off a new one but why would I do that and…
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Panic buying
Panic buying vinyl records now. What is going on?
