Praise, vent & warnings

At 3pm today I realised that I'd forgotten all about posting my friend's birthday card, I'm not going to be able to get to a postbox before the last collection (which is really early out here in the sticks) and I felt awful. Suddenly remembered Moonpig but thought the card wouldn't arrive until Monday, better than nothing.…

I recently got an email from M&S to say that paper statements begin posted out were going to stop if I went online to my account before the middle of (I think) July. Given that I tend to look at my accounts every week or two this seemed a bit random. I understand the logic behind it but essentially the only way I can get…

Fair play, Bought by Many are very good, their price for the year for insuring my dog was very competitive & they have a £99 yearly excess (not per claim). Made a claim yesterday afternoon following a trip to the vets for my hound & the money was in my bank account by 8:30 this morning.

Car broke down Saturday. Limped it home & rang the RAC. Told ETA 90 minutes. I then received a txt every 30 minutes telling me somebody would be there soon, until finally 6 hours later somebody turned up. He had no idea what the fault was & said "it could be anything, ring a garage". This morning I booked the car into a…

If anyone is thinking about buying one of those wildlife cameras for the garden then be aware of this seller “Huntpassion” they are based in Paris. In my case I bought one it took a month to arrive and when it did it was found to be faulty. This company/ seller has refused to refund me, many emails exchanged many excuses…

Hi I just wanted to warn any1 who has 'POLICY ADMIN SERV £7.99' on there bank statement. It is a big con started by Phones4U that is initially 3 months free insurance at £7.99 a month. The thing is they dont send you any mail or the welcome pack they are supposed to and like lots of other people i have been payin it for…

I had the misfortune to go into an apology for a post office that we now have in my area. I wanted to post a small parcel to a relative. We discussed the price options and I chose one. Besides an EXTREMELY dour child for an assistant when I went to pay the grand sum of £2.05 the world went into meltdown. I offered up my…

Utilita were scheduled to come and fit a smart meter this morning. Between 9am and 1pm. I knew it could take about a hour to do the job so allowing for them coming close to 1 o clock I made arrangements not to go out till 2.30. No sign of them by 1pm but thought that if they had not turned up by 2pm I would call them. Got…

Two days ago I took collection of a reputable e-cig kit and two lithium ion batteries for it. I put one in the ecig kit, and today put the other one in my bag as I wasn't sure the battery in use would last. I just didn't realise how bad the risks of fire with these batteries is. When I got in, I was a bit tired and put my…

I was going to post this in Phones but then found this section, since this is a vent incl. warning it's probably more suited. I'll try to cut a long story short. Mid May, my phone was stolen, snatched out of my hand by a guy on a bike. Filed a crime report, phoned Three (my provider) the same day to block the SIM and order…

Has anyone got a complaints contact for Boots please ? Often problematic but lately excelling themselves. Prescriptions due on the 13th - no text. Physically called to store the next week - need to chase surgery. Called in again today - need to chase surgery. Off to the surgery I go - Boots had not actually called off the…

Hi Martin i and im sure many others are very thankful to you and the team for your unfailing financial guidance and support. Especially with your on going campaigning with the government over the cost of living crisis. Thank you

I sent a parcel about three weeks ago. It was just a clothing return to a retailer in Germany. I found out that the parcel had been updated as "return to sender" despite the fact I had filled in customs forms, and attached them to the parcel. Evri told me I can expect to receive the returned parcel in "2 to 8 weeks" which…

The store manager Lincoln Sainsbury. We Had a very upsetting experience with this manager over a faulty cleverspa hot tub refund. Argos customer service has opened a investigation on this experience and have apologised refusly on behalf of him and have admitted his awful unprofessional manner. They also said i have a right…

I paid £265 deposit by debit card to easyJet car rentals on their Web Site, then I had an e-mail saying as I paid by debit card I may have a problem collecting the car on arrival in Greece. On arrival at Green Motion car hire at Preveza Airport, which easyJet use, I was asked for a credit card, which I don't have, they…

Ordered an item Thursday, should've been delivered Friday. After seeing it on the TV and because the house doesn't have a number & isn't really easy to find on the map just from the name/post code, I now put in what3words reference where I can which will land you literally at the front door. Yesterday comes & the parcel is…

A TV purchased from John Lewis developed a fault over the weekend. I called this morning only to be advised that they now use WhatsApp, and I got a horrible sinking feeling. Nonetheless, I pressed 1 and expected silence. Within a few minutes I had a message back and went through a process of answering a few questions to…

Just a quick thanks to all those and MSE that contributed to my thread. It is much easier to share with people you don't know. Thank you again as really appreciated it.

I’ve never had a problem with NSI until today. I bought a little car today and paid the deposit, the balance will come from my Premium Bonds. I logged in as usual, no problem, then asked for the money to be paid to my bank account. I’ve never had a problem before this. It asked for my memorable information, 2 questions and…

We ordered an item from homesdirect365 on 24th May with an expected delay of 21 days before it was dispatched (why 21 days ?) anyway - they took the payment on 25th May and we have heard no more - I emailed sales, twice, on Monday and again this morning - no response Has anyone any experience of this company ?