Has anyone had any dealings with Complete Save???

Hi there
I'm new to this forum but felt that I need to warn others about Complete Save. I have unwittingly signed up to this service after purchasing something on Ebay on December 2017 and unknown to me they have been taking £15 pounds out of my account for the last 2 and a half years. I have contacted them and sent back a return form for a full refund. Has anyone had any luck with getting a refund out of them? I have also started a dispute with my bank.

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