Morrisons staff
We went in just before noon to the freshly baked pies/etc.
I asked the lady behind the counter re exact ingredients as one of the family
suffers for severe allergies.
The response, the info from this member of staff inc the politeness surpassed
our expecations massively. We've met nice staff/workers before but this lady
that was clearly busy as it was fast approaching a very busy hour - did not hesitate/etc
but gave us the info with a nice big smile - made our day as we often meet the neutral staff.
Thank you to that lady and thanks to Morrisons.
Comments
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You must have been lucky or Morrisons have been re-educating their staff. A few years ago one of their staff clearly didn't know that if a best before date was (e.g.) 7 July 2022, then it was no longer at its best on 7 July 2022.If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales0
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lincroft1710 said:You must have been lucky or Morrisons have been re-educating their staff. A few years ago one of their staff clearly didn't know that if a best before date was (e.g.) 7 July 2022, then it was no longer at its best on 7 July 2022.21.—(1) Where a “use by” date is required in respect of a food it shall be indicated by the words “use by” followed by—(a)the date up to and including which the food, if properly stored, is recommended for use, and(b)any storage conditions which need to be observed.
https://www.legislation.gov.uk/uksi/1996/1499/regulation/21/made
ETA: C&P the wrong bit
"Form of indication of minimum durability20.—(1) Subject to the following paragraphs of this regulation, the minimum durability of a food shall be indicated by the words “best before” followed by—
(a)the date up to and including which the food can reasonably be expected to retain its specific properties if properly stored"
https://www.legislation.gov.uk/uksi/1996/1499/regulation/20/made3 -
Andy_L said:lincroft1710 said:You must have been lucky or Morrisons have been re-educating their staff. A few years ago one of their staff clearly didn't know that if a best before date was (e.g.) 7 July 2022, then it was no longer at its best on 7 July 2022.21.—(1) Where a “use by” date is required in respect of a food it shall be indicated by the words “use by” followed by—(a)the date up to and including which the food, if properly stored, is recommended for use, and(b)any storage conditions which need to be observed.
https://www.legislation.gov.uk/uksi/1996/1499/regulation/21/made
ETA: C&P the wrong bit
"Form of indication of minimum durability20.—(1) Subject to the following paragraphs of this regulation, the minimum durability of a food shall be indicated by the words “best before” followed by—
(a)the date up to and including which the food can reasonably be expected to retain its specific properties if properly stored"
https://www.legislation.gov.uk/uksi/1996/1499/regulation/20/made
"Before" has a specific meaning, if you saw the word "before" and a date you would not expect that date to be included.
For example https://www.gov.uk/state-pension/eligibilityEligibility
You’re eligible for the basic State Pension if you were born before:
- 6 April 1951 if you’re a man
- 6 April 1953 if you’re a woman
If you were born on or after these dates you must claim the new State Pension.
(my emboldening)
And to return to my original post, there were other occasions when Morrison staff were less than helpful
If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales0 -
Both of you have a valid point.
Ideally, a best before date should read, 'best date' ie 5th meaning the 5th is included.
0 -
Most best before dates actually says 'best before end' to clarify it's best before the end of the given date.5
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lincroft1710 said:Andy_L said:lincroft1710 said:You must have been lucky or Morrisons have been re-educating their staff. A few years ago one of their staff clearly didn't know that if a best before date was (e.g.) 7 July 2022, then it was no longer at its best on 7 July 2022.21.—(1) Where a “use by” date is required in respect of a food it shall be indicated by the words “use by” followed by—(a)the date up to and including which the food, if properly stored, is recommended for use, and(b)any storage conditions which need to be observed.
https://www.legislation.gov.uk/uksi/1996/1499/regulation/21/made
ETA: C&P the wrong bit
"Form of indication of minimum durability20.—(1) Subject to the following paragraphs of this regulation, the minimum durability of a food shall be indicated by the words “best before” followed by—
(a)the date up to and including which the food can reasonably be expected to retain its specific properties if properly stored"
https://www.legislation.gov.uk/uksi/1996/1499/regulation/20/made
"Before" has a specific meaning, if you saw the word "before" and a date you would not expect that date to be included.
For example https://www.gov.uk/state-pension/eligibilityEligibility
You’re eligible for the basic State Pension if you were born before:
- 6 April 1951 if you’re a man
- 6 April 1953 if you’re a woman
If you were born on or after these dates you must claim the new State Pension.
(my emboldening)
And to return to my original post, there were other occasions when Morrison staff were less than helpful
Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.1 -
lincroft1710 said:Andy_L said:lincroft1710 said:You must have been lucky or Morrisons have been re-educating their staff. A few years ago one of their staff clearly didn't know that if a best before date was (e.g.) 7 July 2022, then it was no longer at its best on 7 July 2022.21.—(1) Where a “use by” date is required in respect of a food it shall be indicated by the words “use by” followed by—(a)the date up to and including which the food, if properly stored, is recommended for use, and(b)any storage conditions which need to be observed.
https://www.legislation.gov.uk/uksi/1996/1499/regulation/21/made
ETA: C&P the wrong bit
"Form of indication of minimum durability20.—(1) Subject to the following paragraphs of this regulation, the minimum durability of a food shall be indicated by the words “best before” followed by—
(a)the date up to and including which the food can reasonably be expected to retain its specific properties if properly stored"
https://www.legislation.gov.uk/uksi/1996/1499/regulation/20/made
"Before" has a specific meaning, if you saw the word "before" and a date you would not expect that date to be included.
For example https://www.gov.uk/state-pension/eligibilityEligibility
You’re eligible for the basic State Pension if you were born before:
- 6 April 1951 if you’re a man
- 6 April 1953 if you’re a woman
If you were born on or after these dates you must claim the new State Pension.
(my emboldening)
And to return to my original post, there were other occasions when Morrison staff were less than helpful
Given you can still use a best before product after that date it's unlikely to drop off a cliff in terms of quality so seems a minor point anyway. Perhaps it's worth reflecting on whether you approached that conversation with Morrisons staff as best you could.3 -
pjcox2005 said:lincroft1710 said:Andy_L said:lincroft1710 said:You must have been lucky or Morrisons have been re-educating their staff. A few years ago one of their staff clearly didn't know that if a best before date was (e.g.) 7 July 2022, then it was no longer at its best on 7 July 2022.21.—(1) Where a “use by” date is required in respect of a food it shall be indicated by the words “use by” followed by—(a)the date up to and including which the food, if properly stored, is recommended for use, and(b)any storage conditions which need to be observed.
https://www.legislation.gov.uk/uksi/1996/1499/regulation/21/made
ETA: C&P the wrong bit
"Form of indication of minimum durability20.—(1) Subject to the following paragraphs of this regulation, the minimum durability of a food shall be indicated by the words “best before” followed by—
(a)the date up to and including which the food can reasonably be expected to retain its specific properties if properly stored"
https://www.legislation.gov.uk/uksi/1996/1499/regulation/20/made
"Before" has a specific meaning, if you saw the word "before" and a date you would not expect that date to be included.
For example https://www.gov.uk/state-pension/eligibilityEligibility
You’re eligible for the basic State Pension if you were born before:
- 6 April 1951 if you’re a man
- 6 April 1953 if you’re a woman
If you were born on or after these dates you must claim the new State Pension.
(my emboldening)
And to return to my original post, there were other occasions when Morrison staff were less than helpful
Given you can still use a best before product after that date it's unlikely to drop off a cliff in terms of quality so seems a minor point anyway. Perhaps it's worth reflecting on whether you approached that conversation with Morrisons staff as best you could.
I never said anything about the incident being 2 years ago, and there were other occasions besides the one I have quoted. Which is why I am pleased that Morrisons are now either educating their staff or employing more helpful ones. I did not say they were wrong because it was illogical, I said the law is illogical. In fact, now I come to recall the item in question,was on display the day after the best before date.
I am perfectly aware that you can use an item after the BB date and frequently do so. For your information I always say to any supermarket staff member "Excuse me, but I think this is out of date". I have never had any problem with Tesco staff when drawing their attention to out of date stock, they have always been most appreciative, remove the offending item and check the rest of the stock of that item. The Morrison staff member was just dismissiveIf you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales1 -
lincroft1710 said:pjcox2005 said:lincroft1710 said:Andy_L said:lincroft1710 said:You must have been lucky or Morrisons have been re-educating their staff. A few years ago one of their staff clearly didn't know that if a best before date was (e.g.) 7 July 2022, then it was no longer at its best on 7 July 2022.21.—(1) Where a “use by” date is required in respect of a food it shall be indicated by the words “use by” followed by—(a)the date up to and including which the food, if properly stored, is recommended for use, and(b)any storage conditions which need to be observed.
https://www.legislation.gov.uk/uksi/1996/1499/regulation/21/made
ETA: C&P the wrong bit
"Form of indication of minimum durability20.—(1) Subject to the following paragraphs of this regulation, the minimum durability of a food shall be indicated by the words “best before” followed by—
(a)the date up to and including which the food can reasonably be expected to retain its specific properties if properly stored"
https://www.legislation.gov.uk/uksi/1996/1499/regulation/20/made
"Before" has a specific meaning, if you saw the word "before" and a date you would not expect that date to be included.
For example https://www.gov.uk/state-pension/eligibilityEligibility
You’re eligible for the basic State Pension if you were born before:
- 6 April 1951 if you’re a man
- 6 April 1953 if you’re a woman
If you were born on or after these dates you must claim the new State Pension.
(my emboldening)
And to return to my original post, there were other occasions when Morrison staff were less than helpful
Given you can still use a best before product after that date it's unlikely to drop off a cliff in terms of quality so seems a minor point anyway. Perhaps it's worth reflecting on whether you approached that conversation with Morrisons staff as best you could.
I never said anything about the incident being 2 years ago, and there were other occasions besides the one I have quoted. Which is why I am pleased that Morrisons are now either educating their staff or employing more helpful ones. I did not say they were wrong because it was illogical, I said the law is illogical. In fact, now I come to recall the item in question,was on display the day after the best before date.
I am perfectly aware that you can use an item after the BB date and frequently do so. For your information I always say to any supermarket staff member "Excuse me, but I think this is out of date". I have never had any problem with Tesco staff when drawing their attention to out of date stock, they have always been most appreciative, remove the offending item and check the rest of the stock of that item. The Morrison staff member was just dismissive0 -
Andy_L said:lincroft1710 said:pjcox2005 said:lincroft1710 said:Andy_L said:lincroft1710 said:You must have been lucky or Morrisons have been re-educating their staff. A few years ago one of their staff clearly didn't know that if a best before date was (e.g.) 7 July 2022, then it was no longer at its best on 7 July 2022.21.—(1) Where a “use by” date is required in respect of a food it shall be indicated by the words “use by” followed by—(a)the date up to and including which the food, if properly stored, is recommended for use, and(b)any storage conditions which need to be observed.
https://www.legislation.gov.uk/uksi/1996/1499/regulation/21/made
ETA: C&P the wrong bit
"Form of indication of minimum durability20.—(1) Subject to the following paragraphs of this regulation, the minimum durability of a food shall be indicated by the words “best before” followed by—
(a)the date up to and including which the food can reasonably be expected to retain its specific properties if properly stored"
https://www.legislation.gov.uk/uksi/1996/1499/regulation/20/made
"Before" has a specific meaning, if you saw the word "before" and a date you would not expect that date to be included.
For example https://www.gov.uk/state-pension/eligibilityEligibility
You’re eligible for the basic State Pension if you were born before:
- 6 April 1951 if you’re a man
- 6 April 1953 if you’re a woman
If you were born on or after these dates you must claim the new State Pension.
(my emboldening)
And to return to my original post, there were other occasions when Morrison staff were less than helpful
Given you can still use a best before product after that date it's unlikely to drop off a cliff in terms of quality so seems a minor point anyway. Perhaps it's worth reflecting on whether you approached that conversation with Morrisons staff as best you could.
I never said anything about the incident being 2 years ago, and there were other occasions besides the one I have quoted. Which is why I am pleased that Morrisons are now either educating their staff or employing more helpful ones. I did not say they were wrong because it was illogical, I said the law is illogical. In fact, now I come to recall the item in question,was on display the day after the best before date.
I am perfectly aware that you can use an item after the BB date and frequently do so. For your information I always say to any supermarket staff member "Excuse me, but I think this is out of date". I have never had any problem with Tesco staff when drawing their attention to out of date stock, they have always been most appreciative, remove the offending item and check the rest of the stock of that item. The Morrison staff member was just dismissiveIf you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales0
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