Evri and sending parcels to the EU?
I sent a parcel about three weeks ago. It was just a clothing return to a retailer in Germany. I found out that the parcel had been updated as "return to sender" despite the fact I had filled in customs forms, and attached them to the parcel.
Evri told me I can expect to receive the returned parcel in "2 to 8 weeks" which means I will have to wait ages before they think about refunding me for postage. The only difference when I sent this parcel as compared to previous ones is I had to put the contact details of the recipient as in email and phone number. I suspect the retailer might not have agreed to receive the return even though I was inside of the 45 day returns period. Other than that I'm baffled and Evri don't yet know the reason their depot returned the parcel. I'll never use Evri internation again.
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