Council Being Unhelpful

We're in a relatively middle class area where most properties are houses, pavements fairly narrow, roads/pavements kept clean but a fair amount of potholes.
A month ago, an extra recycling large bin materialised outside my house, on the pavement. I thought one of the neighbours must be away on hols. It's still there.
It's a tripping hazard.
I contacted the council 3 weeks ago when I was told it would be 10 days (not 10 working days). I called again to say I'd dump it outside their office door but their comeback was that that's fly tipping.
I logged a complaint last week. Can anyone give any other suggestions?

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