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Appliances Direct - Deliver when they want to not the date you choose.
Just a small warning over Appliances Direct. I've used this company a few times with no problems, but this time was farcical. Beginning of October, Friday evening. Order Dishwasher for a kitchen refit. Chose an order date of the 8th November from their delivery calendar as I A, know this is when I will be in and B, I don't…
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Radflek radiator reflectors
What a con the free offer is! I clicked on the link at the time stated, completed my delivery details, submitted the form all in the space of less than one minute. I got the message that there was a server error, resubmitted the form successfully after a couple of tries, only to get the message that the freebies were all…
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Bold 2 in 1 powder
I don’t like to use fabric conditioner on my clothes (I use white vinegar instead) so I stopped using Bold years ago when it became ‘2 in 1’. However, it cleaned better than anything else I’ve used so I recently looked at the box again and I don’t see any fabric conditioner in the ingredients. I noticed the wording is also…
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Amazon Not Taking Visa Credit Cards From Jan 19th 2022
I went to pay for something using my Visa Credit Card on Amazon and a large notice appeared "Due to the high fees Visa charges for processing credit card transactions, starting 19 Jan, 2022, we will no longer accept Visa credit cards issued in the UK. Please change your default payment method, or add and use an eligible…
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Sofology
Hi all, Not sure this is in the right forum area so please move if it's better elsewhere. Yesterday I was expecting a delivery from Sofology, ordered a chair, 2 and 3 seat sofa. I'd been told there was an issue with the 3 seat sofa and to speak to Cust Services. I spent an hour on hold and eventually got through to speak…
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Bin Not Emptied Vent
Today was bin day. Bins placed at end of drive last night. Looked out of the window this morning and all bins had moved around so they had been emptied ..... or so I thought. Went out to bring them in, quick open the lids to check - green general bin, check - purple plastic / tin bin, tinfoil pie case stuck in bottom but…
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MyHermes stolen parcels, bad delivery behaviour - how to fix?
Delivery drivers in our area leave parcels out on the street when no one is home, so they are stolen. This happens regularly. This week a parcel was left at the wrong address by the MyHermes delivery driver. Anyone know how to complain about this? It is impossible to talk to anyone through the website. There is something…
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Smeg Fridge/Freezer - landfill after six years!
Bought for £1600 in 2015 and at a new cost of £2000 our Smeg fridge freezer has a faulty defrost heater which is apparently obsolete so the fridge/freezer is landfill or we can manually defrost every two weeks or so! It has therefore cost us £333
per year! Smeg have offered us 30% off a new one but why would I do that and…
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Panic buying
Panic buying vinyl records now. What is going on?
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Ps5 preorder site scam using Game
Hi, I've been trying to preorder a PS5 console for my son like many others. I was given a site to preorder that was identical to Game. I ordered and paid and had message to say order accepted and I would be notified when it had shipped. The contact details were exactly same as Game. On checking my bank account much later…
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AX Paris Warning!!
Warning to anyone who shops in AX Paris! As well as being charged individual postage on each item you return (even if they are in the same parcel) you are also charged VAT! I’ve never seen this before on returns but after paying £38.95 for a dress I am only being refunded £31.05! They are also very slow at processing…
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Amazon Lightning Deals *BEWARE*
I would hope the savvy members of this forum don't get fooled by these, but they need reiterating I feel. Amazon Lightning Deals are frequently a massive rip off, hugely inflated prices with a short window with which to buy the goods which makes you more likely to impulse purchase. With Black Friday coming up soon DO YOU…
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Asda Deliveries - Beware Missing Items
All shoppers BEWARE of Asda Deliveries!! After receiving my Asda delivery on Tuesday, I noticed I had a sizable amount of "missing" items from my order.....all my "Frozen Foods". I prepare for my delivery by presenting directly outside my door a large cardboard box for the delivery to be placed to help with my disability…
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EDF Automated Overcharge
We pay a fairly decent amount for our energy as we are a family of four, mainly working from home, lots of computers, etc, and an electric car that my husband uses for work. We got a fairly good deal, after shopping around, and are actually on a special electric car tarriff and paying £166 per month (for electric & gas),…
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Boots 3 for 2 offers
Having selected and paid for 6 Christmas presents on Boots the chemist 3 for 2 offers for my 84 year old mother in law I received a message that one item was not in stock. There was no offer of an alternative item or refund. This is poor customer care and I feel the marketing needs to be rebranded as follows ‘ 3 for 2 all…
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Hermes - shocking customer service
I received text message from Hermes stating that they attempted to deliver my parcel. They DID NOT!!! I can’t request any kind of contact through the “amazing” live chat with Holly as I wasn’t provide with any tracking number or card number. I’m also not able to contact Hermes on their number 0330 808 5456 as without…
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Sky Charges
I am currently experiencing difficulties with Sky and wondered if anyone had any advice? In August I reduced some of my services with sky as my contract was renewing and I wanted to reduce my outgoings. At the time I cancelled sky multiscreen but later that night reactivated it as I was offered an additional deal and it…
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Flavva?
Anyone used or seen this? Got an email today. Seems a bit expensive https://flavva.co.uk/
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Hermes/Vinted A Vent but all advice welcome
Hi all, Back in September I sold a coat on Vinted, lovingly parcelled it up and sent it through hermes. The item was marked as delivered, so I awaited my money through Vinted. A day or so later, the recipient contacted me to say her parcel had been stolen... I set up a dispute as did she through hermes as the delivery…
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Good service from M&S
Last December I wanted to get a warm waterproof anorak to go for long walks in. Saw one in M&S with recycled duck down, it was expensive £160.00 but a Sparks offer brought it down to almost £140.00. Used it in the cold weather and put it away spring and summer, used it on Sunday when it was very wet and had trouble with…
