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Post Office not automatically renewing money travel cards
My Post Office Money Travel card was only valid until May 2021 and I hadn’t received a new one . I rang to order a new one and asked why It hadn’t automatically been issued. I was informed that due to the Pandemic and people not travelling they had decided that cards would not be renewed automatically. This is ridiculous…
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Banking App Scam
*moved to consumer rights*Hello, I’m embarrassed about this but it’s important to get it out there. Sophisticated and naive. Someone has used a “prank bank apk” on me where the app simulates a bank account (but it’s fake). The app can be modified to look like any UK banking app. The scammer uses a confidence trick to give…
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United Carpets - beware of their carpet-fitters!
Be very wary when using this company to buy your carpet. They don't use their own fitters but instead contract out the fitting to self-employed, and very poor quality fitters. Unfortunately, this means that there is nothing you can do if there are problems with your fitting. The fitter we had dragged the new carpet across…
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Hermes terrible dismal bad none existent customer service
Hermes lie and say they have collected parcel when it is sat in my hallway. It has now been a week and despite being promised collection yesterday- nothing! No collection, no communication, NOTHING! Im told it will be collected today, yet tracking shows it already has??? Holly is beyond useless for anything other than a…
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Rent Tracking - Canopy/Experian
Just wanted to give some feedback of my experience of rent tracking with Canopy. I saw in my weekly email from MSE that rent tracking was available with Experian/Canopy and as I always pay mine on time I decided it would be a good idea to sign up for this. Sadly, despite giving permissions for open banking with my bank,…
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Amazon price increase 78% in 2 days
One of the most amazing price increases I've seen. Ordered item from Amazon on 28 June. Sent delivery tracking details showing delivery due on 1 July. Hadn't realised it was coming from Amazon depot in Germany, so no import hold up there. Went on line to check delivery information and found the item that I was charged…
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Praise! Flat Cats
Huge praise for this company, and to Dominic, the owner, who gave us a discount today, as we're "long-standing" customers. They make mesh covers for your windows to stop your cat from jumping out. We buy them to stop other cats from jumping in our kitchen window, and we bought another today to try to prevent our son from…
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Scammed - can my bank help?
In mid-March of this year, I fell victim to a scam investment site. Exactly the scenario on Good Morning Britain this morning (30 June 2021) with Martin Lewis. At the end of the interview with a teacher scammed out of £120,000 it was stated the bank helped her get half the money back. I have been silent about my loss of…
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Uber Eats: Scammer Used My Account & Payment Card
Hi all, first – I'm new here so hope this is the right forum for this thread. Looking for advice if anyone can help. Early last Sunday morning, someone got into my wife's Uber Eats account and placed several orders totalling £430 that were charged to my debit card. The orders were to addresses in London and we live in…
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Coverteam direct - home appliance insurance
Hi all, I seeking some advice. Has anyone had any dealings with coverteam direct? They provide home appliance cover and my elder mum has just renewed a number of appliances with them. However they keep constantly calling trying to pressure her to take out cover for the roorlf and ceilings, which she does not need because…
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British Gas Homecare
I was disappointed and very impressed the way my complaint was handled. I could not get a BG engineer out to fix our kitchen lights so employed the services of a private contractor. The cost came to £70. I put a claim into BG and agreed to refund the cost. The disappointment came when I found out the complaint was just…
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Paypal at last, took you long enough.
Pet gripe of mine with Paypal asking to auto signin/link ebay accounts. I much prefer to type my password in every time.Previously the option was Remind me later.... FINALLY!!! Today it also offered do not ask again.... SHOCK!!! I need a good sit down and a nice cuppa now... Maybe something a little stronger in it like…
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Igloo energy
This discussion was created from comments split from: Igloo energy referral thread.
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O2 price increases
Currently, O2 can only increase their charges each year by RPI. If you entered an agreement after 25 March, the increase will be RPI plus a massive 3.9%. I have been an O2 customer for 27 years. When my current contract phone expires, I expect to be looking for a new provider.
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Shoppers wearing disposable gloves- rant
Do these people know that gloves aren’t suitable for shopping? Due to cross contamination. See customers touching thousands of products wearing the same gloves, touch face, put glasses on/off and then pay with cash. If you are germophobic, then you don’t pay with cash! Then probably wear the same gloves at different shops…
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M&S hand sanitizer (sanitiser?)
Hi. Has ayone been into Marksies? They have a station where you pump the cleaner onto your hands. It smells devine. Do you know if you can buy this? Many thanks
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JD Williams Fraud mailing account
Hello, I recently received a letter to my address from company Lowell claiming I owe money to JD Williams. I quickly searched online and found lots of other people have same problem. Cut story short I am a victim of identity theft - I left my old address 3 years ago and put a redirect on my post to new address. For three…
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Scam Warning, related to online gaming
I was just playing an online game: Crossword Jam. It sent me a message offering me, as a loyal customer, a chance to win an IPhone. To cut it short, I did win one, but they wanted me to pay £1 for postage. I was suspicious, but less so than usual, because it came from within a game that I've been playing for ages, and got…
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Dreadful Delivery Times With Pitney Bowes UK 😡🤬
I'm awaiting an item from this inept company, it's sitting in their depot until it gets handed over to Hermes. They've had this parcel since last Saturday, 12th June, and it's still there, Hermes are still waiting for it. This is the 2nd time i've experienced this same thing, and it'll be the last. Last time they sat on it…
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Hermes delivery
Hi ya I'm an ebay seller and I have had no stop hassle with hermes. Number one I send a package it hasn't moved for two weeks. So they buyer had opened q case. Rightly so . I've been trying to claim to hermes. Phone is impossible noway to call someone. Holly is a joke once u put the tracking in it tells the info then Cutts…
