British gas and LCS 13 July 2021 at 2:24PM in Praise, vent & warnings 7 replies 275 views

Snowy1985

So I sold my house to a developer as a part of a part exchange deal. We completed and moved out 2 days later 27th October 20 infant.

I've received a letter from LCS saying I owe £345 for energy usage over a period dating 27th oct 2020 to Feb 2021

I told British gas of the move and they closed the account and everything for paid off.

I've recently spoken to britsh gas and they apologised and said ignore the letters from lcs. 

I contacted lcs via email stating this to which they want to see the completion statement to prove I sold the house and who to. 

I am not comfortable on doing this. 

Surely it's for them to prove A I did sell the house and B to find out who bought it. 

What is the best course of action to take. I've read a few post about this type of thing and all pretty much say ignore them.

Thanks 

JJ_Egan

Easy enough to tell them who you sold the house to , its not a secret .

Ignoring etc may well work , but it has the potential to cause more problems .

Snowy1985

I've told britsh gas and they've said they will deal with it 

Le_Kirk

LCS look like they are a debt collection company - I would do what British Gas said and ignore LCS.

p3ncilsharpener

Snowy1985 said:

So I sold my house to a developer as a part of a part exchange deal. We completed and moved out 2 days later 27th October 20 infant.

I've received a letter from LCS saying I owe £345 for energy usage over a period dating 27th oct 2020 to Feb 2021

I told British gas of the move and they closed the account and everything for paid off.

I've recently spoken to britsh gas and they apologised and said ignore the letters from lcs. 

I contacted lcs via email stating this to which they want to see the completion statement to prove I sold the house and who to. 

I am not comfortable on doing this. 

Surely it's for them to prove A I did sell the house and B to find out who bought it. 

What is the best course of action to take. I've read a few post about this type of thing and all pretty much say ignore them.

Thanks 

The best course of action is to give them what they want to make them go away.  If they were asking for nudes, I'd say of course you shouldn't but they're not.  They're just asking for a piece of paper that is in no way personal and certainly isn't some state secret.

British Gas said they'll deal with it, but it should never have gone to a DCA in the first place so can you really trust they'll deal with it?

Snowy1985

So I've provided LCS with a completion statement form my solicitor thus proving I sold the house on the dates mentioned. The solicitor has told me not to worry about passing on the actual buyers details to them as this could open up a can of worms with regards privacy. Does that sound correct. The solicitor sold it's up to LCS now to contact the buyer.

daveyjp

Solicitor is correct. 

Now you have provided evidence you completed a sale in October it is down to BG LCS to ascertain who is responsible for the debt.

BullyFighter

Bully Boys with smelly methods. They refused to give me any information about the "debt"!
It was a £ 20.12 mix up with the transfer of an electricity bill. Send an email demanding proof of debt. Threaten to cause a failed case in court. Threaten to report them to the FSA,  ICO and the relevant ombudsman. Call all your utility providers to check on your status. Dont sign anything or give them any information until you find out what it is about. Pay your provider or make a plan with them. Its one thing to be a debt collector and another to behave like thugs