Go Outdoors - Beware!

zaksmum

I bought a tent 5 weeks ago from Go Outdoors at a price of £325. To get this hugely discounted price, the salesman said, I had to buy membership at a cost of £5.

The same tent is now £225 at Go Outdoors, Amazon and others. I asked if I could return it and repurchase at the lower price as it has never been out of the bag, but they say the 28 day window for returns has expired by 7 days.

They suggested taking the tent to the shop and "try" to return it, but add that there is no guarantee the shop will accept it. They keep repeating "sorry for the inconvenience".

I realise I have no legal rights but just want to warn others to be careful when shopping at Go Outdoors. Their discounted prices are definitely not all they seem to be!

400ixl

Was it at £225 on Amazon 5 weeks ago?

powerful_Rogue

Bit unfair on GoOutdoors. Prices rise and drop all the time.

Norman_Castle

zaksmum said:

I had to buy membership at a cost of £5.

Its ridiculous customers are forced to pay £5 for the privilege of shopping there, I've never bought from there because of this annual "membership fee". They sell decent stuff but they're not cheap even with their claimed "discounts". The membership fee and discounts are a marketing ploy.

powerful_Rogue

Norman_Castle said:

zaksmum said:

I had to buy membership at a cost of £5.

Its ridiculous customers are forced to pay £5 for the privilege of shopping there, I've never bought from there because of this annual "membership fee". They sell decent stuff but they're not cheap.

No-ones forced to pay £5.

Norman_Castle

powerful_Rogue said:

Norman_Castle said:

zaksmum said:

I had to buy membership at a cost of £5.

Its ridiculous customers are forced to pay £5 for the privilege of shopping there, I've never bought from there because of this annual "membership fee". They sell decent stuff but they're not cheap.

No-ones forced to pay £5.

Can you shop there without paying it?

 

MarvinDay

Norman_Castle said:

powerful_Rogue said:

Norman_Castle said:

zaksmum said:

I had to buy membership at a cost of £5.

Its ridiculous customers are forced to pay £5 for the privilege of shopping there, I've never bought from there because of this annual "membership fee". They sell decent stuff but they're not cheap

No-ones forced to pay £5.

Can you shop there without paying it?

 

Possibly, but you can choose to pay for membership just as you can choose to pay to be a Costco member (provided that you qualify). No one forces you to pay the membership fee as it's left up to you to decide whether or not it makes financial sense to sign up.

marlot

Norman_Castle said:

powerful_Rogue said:

Norman_Castle said:

zaksmum said:

I had to buy membership at a cost of £5.

Its ridiculous customers are forced to pay £5 for the privilege of shopping there, I've never bought from there because of this annual "membership fee". They sell decent stuff but they're not cheap.

No-ones forced to pay £5.

Can you shop there without paying it?

 

Yes.  But you pay higher prices.

Or you can try Blacks, Millets and Ultimate Outdoors - they're all part of the same group, and sell many of the same items.

Martin_the_Unjust

Norman_Castle said:

powerful_Rogue said:

Norman_Castle said:

zaksmum said:

I had to buy membership at a cost of £5.

Its ridiculous customers are forced to pay £5 for the privilege of shopping there, I've never bought from there because of this annual "membership fee". They sell decent stuff but they're not cheap.

No-ones forced to pay £5.

Can you shop there without paying it?

 

Yes I think you can, you just won’t get the ‘members discounted price’

zaksmum

400ixl said:

Was it at £225 on Amazon 5 weeks ago?

I don't know, is there a way of finding out?

daveyjp

https://uk.camelcamelcamel.com/