Praise: Plusnet

I'd been having a few problems with my broadband.

When I called, the wait-time on the call was about 1 minute.  Spoke with a UK-based tech support, who was able to look at the stats on my router.  It didn't seem to be a broadband issue, so he sent out a replacement router.  Total call time about 10 minutes.

And he seems to be right, the connection is back to being stable again.  Very happy.
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