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Groupon
I purchased a golf deal from Midland Golf. The merchant withdrew the offer and I was not informed. it came to light when I tried to use the vouchers. I contacted Groupon expecting a full refund. They gave me Groupon bucks. As the voucher was due to expire I purchased something that I really did not want. I have £3.84 left…
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Publishers clearing house
I have been informed by a friend ( not the company) that I have won a sum of money from the above. Google names them as a genuine company but one which is often used for scams. Anyone heard of them ?
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Complain Stonebridge College course
Dear Sir/Madam, I am currently doing an online course at this Stonebridge College just a month, but I want to change my course, by the agreement, I have legal right to change my course, but I sent over 8 emails to the customer service and calls 8 times, they ignore me, and I also complain about their service, no response.…
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British Gas Customer Service Vent
What is going on with British Gas customer service. I arranged a gas safety check in July after speaking to 2 people on one call. On the day of the appointment no one showed . I was in the planning of leaving the property soon so didn't follow up the missed appointment I'm on pay as you go meter . On Wednesday I went to…
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Covid Vaccination Passport email.
Had an email today about C19 vaccination Passport/Certificate. Says if you're double jabbed you can use it to travel throughout Europe without the need for quarantine/testing. Asks you to accept or decline invitation within 12 hours of email. link take you to a fake NHS page asking for personal details. I deleted the email…
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QS Supplies - Abysmal Customer Service / Awful after Sales Support (particularly on damaged goods)
Ordered bath which was delivered promptly. However, bath is damaged. i sent a complaint email and showed photos of damage. I said i was prepared to keep but i would like a discount and % refund. OR, if no refund they can come and collect. Two very simple options presented to QS - one week later and no response other than a…
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Beefeater reward points & vouchers warning.
Hi all, Anyone else having a problem with Beefeater Rewards, 50% off Promotion vouchers not being sent as promised, Rewards points not being extended as promised ? Also be warned to to check your reward points are not going out of date as they do not seem to be warning members these days. Is there anyway to talk to…
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Anti Social Neighbour Behavior
Hi, just really need some advice. I have been suffering my neighbour's anti-social behavior for two years now. The individual lives alone and has metal health issues and a chronic drink problem. Issues: Extremely loud music in bursts lasting 1-2 hours at a time. Starts at 7am (sometimes 6am) and is intermittent for the…
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Call 159 to beat bank scammers
If you're worried you've been contacted by a suspicious number claiming to be your bank you can now call '159' from your landline or mobile, which guarantees you a secure line with your bank to verify the original phone call. It's part of a UK-wide initiative launched by industry group Stop Scams UK and non-profit…
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Kids on the block
Not much to do with Money saving as such but wanted a community to vent to. My family are happy with where we live, nice house and good area. We live on a horseshoe estate and our side of the horseshoe is quiet. The other sees a bit more action. Nothing bad though. It's a fairly new estate and parking is at a premium so…
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Morrisons email complaint
A few days ago myself and an old lady at 80,(I did not know her before this) who had just lost her husband 4 weeks ago were abused by a Morrisons shop worker rant. Shouting and swearing.just one of the things....we had said absolutely nothing to this worker before or after . The lady and I called for a manager(assistant…
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Costa vent
Pop into Costa to buy 2 takeaway summer berry fruit coolers. Hand over my points (now called 'beans') card as I have enough to get 1 drink free. Assistant snaps "can't use that you must have the app". Bit odd as the cards OR app are both acceptable for collecting & redeeming purposes, but I don't argue in case Costa rules…
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Homebase website
As anyone else ordered wall tiles from Homebase on the website. I have ordered what I thought was 15 square meters but only received 15 boxes. When looking back now I get what I have done but it isn’t clear when ordering. Not sure what to do now as tiles have gone out of sale and delivery was £30 rip off.
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Hotpoint Washing Machine continually breaking - what are my rights?
Hi I bought a Hotpoint washing machine in November 2019 from Currys , it came with a one year warranty. Within that time frame, it broke THREE times, in the same way each time - f05 error caused by blockages in waste pump. Every single time, I have stuck to the engineers advice and washed small items like socks in a…
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Simplee Solar - User guide?
Hi All I have inherited a Simplee Solar system which was on the house when I bought it so luckily did not incur the costs etc of the install as mentioned in other posts on this company. Would be interested to know if anyone can help on how I use it or if a user guide is available. Currently have no idea if it is working…
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B&Q - placing an order via telephone
Hi, has anyone else had issues while placing a telephone order with B&Q, they process your order and the money is then held in pending but it doesnt create an order number so they tell you to try it again and they same happens again (It happened to me three times!!). I believe they are aware of this issue but are ignoring…
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Roadrunner Ltd/Guernsey Vehicles R US
Above companies run by a chap called Nigel Robert- vehicle breakers. Based in Guernsey and they do a fair bit of Ebay trading under the profile name nr8290. They sold me a damaged part, which I only noticed a few months down the line when coming to fit it. That said, it would have been obvious to the person who removed it…
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Tingle Box subscriptions
Is anyone else having a problem cancelling their subscription with Tingle Box? I emailed them at the end of last month to cancel my monthly subscription and they still took the money this month and posted the box out. I've since emailed them a further 3 times and they've never got back to me. Any suggestions on what more I…
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Full marks Cheap Energy Club !
Green has just got out of business and Shell Energy taken over its customers. Cheap Energy Club (I'm a member) sent me, as a Green customer a personal email giving sympathy and advice - excellent service CEC and appreciated. <3 <3 <3
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Avoid RAC breakdown
Not a regular on this board, but I wanted to share this recent experience of the RAC's breakdown. I drive a 2003 car that's on its last legs. It seemed sensible to have breakdown bundled with the insurance as it will, inevitably, break down. And soon. It's had a couple of hiccups in recent years and the AA (bundled with…