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Rancom Security Ltd - Successors to SAS FIRE & SECURITY SYSTEMS LTD?
Started to get calls from these people, usual disdain about the Telephone preference scheme and a surprisingly similar script to that as used by the now defunct SAS FIRE & SECURITY SYSTEMS LTD. This is their address:- Rancom Security Ltd Rancom House 4 Emmanuel Court, Reddicroft, Sutton Coldfield West Midlands B73 6AZ…
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PRAISE LULU GUINESS EXCEPTIONAL SERVICE
A key purse I purchased from Lulu Guiness in June broke a couple of weeks ago. I emailed on the Thursday afternoon explaining what had happened, sending a photo showing the damage. On Friday morning I received a really lovely apology together with confirmation that a replacement was on its way. This arrived on the Saturday…
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Amazon's Packaging
A technophobe neighbour asked me to buy them Outlander 1-5 on DVD which is a fairly heavy set, with Sony being as tight as a duck's behind the slipcase it's housed in is the thinnest bit of cardboard you could find, Amazon sent it in a box the same length and width as the set and about a inch higher with a scrap of parcel…
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Lidl = 3rd Wave?
As an elderly couple we are very aware of Covid risk and now shop once a fortnight instead of weekly - Our nearest supermarket is a Morrison store and I was impressed by the level of their precautions. At entry there is a trolley disinfection station, hand sanitizer, a guardian checking customers for Face Masks and hand…
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Praise: bestgymequipment.co.uk
I've just written a thread relating to how 'unhappy' many people are with the current situation around online orders, returns and refunds - and mentioned this company in my thread - so apologies if you've seen it twice - but wanted to give these people a mention based on the difficulties they've had to endure recently. I…
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BA holiday credit
I feel like a hooked fish being reeled in. YES, I did do the patriotic thing and accept BA's credit voucher instead of a cash refund for a cancelled holiday due to covid. Now despite all the doubts and pitfalls I am trying to book for 2021 but BA want an additional deposit and the voucher can only be redeemed against the…
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Hive View Outdoor Camera 30% Off Deal - be careful to there are some strings attached
I saw a Black Friday offer on the Hive website for 30% off Hive View Outdoor Cameras. We wanted another two and with 30% off the cameras this deal was attractive. What Hive doesn't tell you is that the only way that you can access the 30% discount is if you sign up for either a monthly or yearly video storage contract (£59…
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BBC on the hoof re-scheduling. Aaarrrghh!!!!!!!!!
Why does the BBC keep doing this? I was planning on watching part 3 of the Oscar Pistorius trial in the "Storyville" strand on beeb 2 at 9pm last night. It was immediately preceded by the ATP tennis final so I knew I'd need to keep an eye on whether there'd be an overrun or not. I put BBC2 on just before 9pm, saw the…
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Topcashback Worthless!!
Experienced problems receiving cash back for 6 months and still outstanding. No help or support from Topcashback. Wish I had seen MSE advice, cash back is NOT guaranteed. Please avoid Topcashback and save yourself the hassle.
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Curry’s Black Friday - crash / vouchers warning.
Just changed some money up to buy something on curry’s. Locked up on website pay now and vouchers all lost. I only lost £124 , hope to eventually get back but a pain. I have read that it takes 3-5 days. By then product would have gone back up. I have seen on Twitter some people losing thousands.
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IKEA - can't contact them
I ordered some items last week for click and collect from Ikea Wembley. I was sent a collect date of Sunday (8th), but it also says I will get notification when the items are picked and ready to collect. That didn't arrive and the order is still shown as "Picking Order" so I thought I'd call or webchat. The only number I…
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Scam attempt mobile 07943911067
Zero out of ten for using a normal mobile number!
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Strange new phone scam version
Thought I'd heard all the scam phone calls over the years, but this one was so different and so obviously a scam that I wish I'd stayed on the line longer to hear what came next. Phone number 01702428150 rang - I answered - silence - about to hang up when recorded, well spoken voice asked me to hold on as I had to answer…
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Praise for KIWI Sheepskins
I've ordered UGG-style boots from this company (based in New Zealand) in the past and get emails from them from time to time. They had an offer on Merino, possum fur and mulberry silk gloves so I ordered a pair for me, a pair for my sister and a pair for my friend. Order placed 16th November and they've just arrived. They…
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Travelodge - great service
Booked 2 saver rooms for tomorrow night at a Travelodge, where at the time we were both on the same Tier and allowed to travel to. Fast forward a few weeks and the Travelodge location moved up a level and laws came in to stop us travelling into higher tiers unless essential. Presumed would lose the money but e mailed and…
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0161 numbers
Is it ever OK to answer calls from an 0161 number? Every week I get multiple calls which I usually ignore but occasionally answer, if I am distracted, doing something else. Much of the time the line is dead but other times there is some low life parasite at the other end desperately trying to con me into purchasing their…
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DPD - not a complaint but a question.
Hi All, not sure if anyone knows the answer to this. 🤔 Do DPD drivers get a signature or ask the name of the person they are delivering to as well as taking a picture or do they just put the name of the person the parcel is addressed to? Background - I ordered a Tiny Treat Tree for my friend from Bloom & Wild. It was out…
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John Lewis has gone off and so has it's Price Match - don't go there!
Beware shopping at John Lewis. They are no longer the honest, good service company you may remember from years ago. They are now a bottom-line cut-throat store who are all smiles but don't really care about their customers. I have a few examples but most recently yesterday tried to use their price match promise to purchase…
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Shoe Lane Press
This organisation is involved in a huge {Edited by Forum Team} where it has {Edited by Forum Team} taken money from people's bank accounts without their permission and without them being aware of having ordered anything from them. This company is registered here 10 Orange Street, Haymarket, London, United Kingdom, WC2H 7D.…
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AMAZON age restricted
[FONT="]I ordered vermouth from Amazon - it was delivered to my front door - a detached house with clear numbering and street address. I am 62 years of age, and look my age. To my surprise and disgust I was unconditionally told to provide physical evidence of my date of birth. Before my purchase could be handed over.…