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Lloyds Bank local branch
I'd like to keep our local Lloyds branch, it's been there years, but it seems the staff feel differently, clearly happy to end up out of work! I pop in because I need a cheque book to distribute inheritance funds to beneficiaries. First I'm grilled on why I want one (the a/c is in my name as Lloyds were reluctant to open…
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Praise Passport Office
I needed to apply for a new passport. I did this just over a fortnight ago by post. I received the new passport today just slightly over 2 weeks later. Congratulations are due on their efficiency and thanks
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Morrisons More card changes
Just been looking at the FAQs on Morrisons website. It seems once the changes to the card scheme take place, anyone who does not have Internet access will be unable to take advantage of it. I should imagine that will mean a great deal of elderly people, like my parents, who have neither, will lose out. "What if I do not…
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Amazon rant
No doubt ranted about before but Amazon are a slick outfit too slick for my liking. I ordered an item and asked for cheapest deliver. When i got to check out I saw that I had been charged premium (next day) delivery and there was no way I could change it so I cancelled the order. Tried to contact customer service on their…
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Business Data Protection claims
I frequently get asked 'personal information' by businesses that may well be ones that I deal with. For example I recently received a phone call following an inspection of a gas fitting that needed minor attention. They claimed to want to set a date for the repair to be performed. I agreed, but was then asked for…
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Moved: Ebay
This discussion has been moved.
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Park holidays Vent
A vent at myself rather than the company..... Booked a short break last week for 17th may as a treat for my granddaughter. Made the epic mistake of going back to the site to show her where she would be staying to see it 40% cheaper now. Yes i shouldn't of checked it and no i would not be offering them more money if the…
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MSE News: Martin Lewis and MSE urge Government to use Online Safety Bill to tackle scams
MoneySavingExpert.com and the Money and Mental Health Policy Institute, which were both founded by Martin Lewis, are among 17 organisations today calling for the Government to use its new Online Safety Bill to help protect people from an avalanche of online scams... Read the full story: 'Martin Lewis and MSE join coalition…
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Right to a refund on credit card
I'm trying to find out if I can get a refund on a physical gift card I bought online. The retailer were super slow to dispatch a gift card to me and so I bought something else for my sister. It's only £30 but I now have a pointless Pandora gift card. I contacted them saying they were slow, please can I return it but they…
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Western Union stopped my account after several years, with no explanation
I have been using Western Union to send funds to friends in Bali for several years now. Initially it was cash pick up for them and latterly it was bank transfer. It had all been running very smoothly until Feb this year when, my account was frozen by W.U with no warning nor explanation. I have been in touch via email and…
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Praise: Evans Halshaw - sell your car
I was buying a brand new car and was not impressed with the best trade in price offered on our 'old' car at £10,500 by the dealer. I took it to my local Evans Halshaw sell your car branch, pretty much a posh portacabin near a supermarket. The website had offered £12,250 which is high end of all the price-estimating sites I…
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O2 Extremely Poor Customer Service Quality & Incompetence
As an o2 customer of 20 years I recently decided to upgrade my phone to a IPhone 12 Pro. After being told by their customer service team that the phone was in stock for next day delivery I proceeded to carry out the upgrade. After not receiving the phone a week later I contacted their customer service line who informed me…
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Asked for 'Collect on Delivery Payment' for online item I bought - is this a scam?
Bought a rug online from Urbanara. Free shipping was stated. Got a note through my door from UPS to say my parcel has a Collect on Delivery payment due of £99.32. Emailed this to Urbanara: My delivery has arrived with UPS but I am not able to receive the item until I pay a 'Collect On Delivery Payment' of £99.32. This was…
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Ancestry changing way of doing things
I have been an ancestry subscriber for approaching 10 years and recently they have changed the way that HINTS work In the past, any major changes have been "optional" ie) Your choice, but not with HINTS, they don't allow the user to use HINTS on other people in the tree, other than the person who the hints pops up onI…
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Tesco Shameful Scam
If you have noticed Tesco is taking the p*** out of us, the consumer. I have wrote a previous thread regarding them. This time it's to do with the fact, they are charging a whopping £3.00 for 24 Weetabix. It's disgusting and the reason is because they want you and me to purchase the "Tesco Wheat Biscuits" that are next to…
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Praise Asda opticians Hull
I've been using Asda opticians on Hessle Rd in Hull for a number of years. Excellent examination and honest helpful staff when choosing new frames. 2 pairs for £120 varifocals..thinner lenses etc.
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Is this a scam?
Hi all Just very concerned about this message. A friend of mine is convinced this Is legit. I don't trust it!. I'd be very grateful of opinions please 'Do you remember me telling you that i lost money with a scam trading company?Well for the past 5 months after engaging a legal firm they were taken to court in Dubai and my…
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Music Magpie - Warning
I sent MM a working HTC phone. I couldnt check emails for a time. I now find they have offered me £7 instead of £75 ish. Because i didn't reply within 4 days I have lost my working HTC and £65. Apparently it had screen burn???? Currently raising a complaint as I believe that their T and Cs are appalling and put consumers…
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Passport Office
10 out of 10 for the service from Passport renewal. Sent in my daughters renewal last Thursday at 2pm, received the new passport at 2pm this Thursday. 1 week for a renewal. Amazing service. All done online as well. I was really expecting a long wait, website said 10 weeks.
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Love2shop website down “for maintenance”
It seems that this has been a big problem recently, where the Love2shop website was supposedly down for maintenance over the weekend, without any warning and they said it would be working again on Monday. Funnily enough, its still not working. I went on to check the balance of the gift cards that we have, as we have about…
