-
Cash gift to small charity shop
I had a few bags of 'coppers' (decided to stop collecting for grandsons now they're older - bank transfers easier!). Counted & bagged in correct denominations & amounts, £3 whole & 70p mixed. Took it in to a local charity shop & asked if it could be donated, the response...............NO! Maybe they didn't want to bank it…
-
Hermes delivery driver refuses to deliver to us for 4 months (and counting)
Hi all, Just after a sanity check of what I'm doing to try and resolve a dispute with Hermes, the delivery company. Background: For 4 months a total of 7 parcels have been returned to sender with no delivery attempt, and the driver claiming they tried to deliver when they did not. This is after we asked the delivery person…
-
Plumber Has Failed To Return My Front Door Key after almost ten months.
My boiler broke down last November and I needed to find a reliable plumber urgently. The owner of my local carpet/tile shop recommended a plumber called Hassan. who was available the following day. I trusted his recommendation and had no reason to doubt his as he had been helpful in the past. I had a call from Hassan to…
-
Appliances Direct - warning premium phone number
I spent 4m 47s on hold trying to ask AD a question about a product as they have not published the necessary info on their website. I didn't realise the 0871 number was premium until I got a text from O2 advising me I had called a premium number. Luckily I didn't have time to wait and hung up before wasting any more money.…
-
Another Energy Direct Debit Whinge! But not what you might expect....
Once again I have received a summer energy bill and the company has dropped my direct debit in half because it thinks I will not use enough energy to warrant the current DD amount. But, they choose to ignore the fact that I have carefully calculated my normal annual consumption in KwH using previous bills, and averaged a…
-
Warning: Joy Mitty
I saw Joy Mitty advertised on Facebook and the clothes looked great. They are not one bit like they are on the website. Waiting for answer from company to return. joymitty.com
-
Gumtree scam resulted in my bank account being frozen
Two days ago my debit card was declined in a shop. I called my bank and was advised that the fraud team (APP Scams Team) were investigating an allegation made against me by another party. It concerns a credit transaction into my account a fortnight ago. They asked me to go into a branch and explain the transaction in…
-
SANTANDER - call wait times
Hi All, Just wondering are all UK banks taking so long to answer the phones or is it just Santander. Over the last few weeks I have to call them everytime I wish to use my debit card. They clear the transaction and my card gets blocked again. They can take anything upto 30 minutes to reply, yesterday I gave up after 41…
-
Huge praise for sainsburys
Visited our local Sainsbury's to get my Wife some flowers for our wedding anniversary. When I got them home I noticed they didn't look half as lively as they did in the store. I decided to contact Sainsbury's customer service via Facebook Messenger. I sent them a couple of pictures and thought they'd just say that I should…
-
Underpaid postage for recruitment scam letter
The other day I received a card from the royal mail saying there was a letter for me with underpaid postage (I'm aware there are scams around this, but this was from the local delivery office and I went directly to royalmail.com who confirmed I needed to pay). As I'm in the midst of a house purchase at the moment I thought…
-
BEWARE OF PRICES ON AMAZON MORRISONS!!!!
Having used this service satisfactorily for the last twelve months, I am staggered at the prices now being charged through Amazon compared to the actual prices in store. I don't mind a mark-up for free delivery but the difference in prices are excessive. It just seems something is really wrong here and maybe this is worthy…
-
Messages
Hi All, Received two messages first from spokeslady about receiving a parking charge at an airport and the second from Dudeface asking why I've sent him a message. I don't know why spokeslady would message me!! And I've not sent Dudeface any messages either!! This is my first time on the forum for quite some time!!…
-
Praise for BT
On Monday we had a nearby lightening strike which threw our trips and stopped the internet. Having tried all the usual things, including another router we already had, we contacted BT. They sent an engineer within 2 days to check out the wiring and posted us a minihub to keep us going. He could not cure it so they sent an…
-
Bensons for Beds nightmare. Two year struggle, over £800 down. failing after failing. AVOID!
I bought a wardrobe from Bensons for Beds in February 2019
and in January 2020 I reported a problem with one of the draws on the wardrobe
not closing properly, this is something we lived with from the off but was
getting progressively worse. They asked me to pay for an independent report on the
wardrobe and gave details of…
-
Kimwigs.co.uk
I have bought a wig online from kimwigs.co.uk It is nothing like the original picture so emailed them and said I would be returning it. She said the cost to return would be astronomical as they come from China and offered me 20% of the original price. I said I want a full refund so she then said I'd have to send it back.…
-
Amazon Prime Trial - Careful
joined amazon prime 30 day trial. just before trial ended attempted to cancel it. Amazon asked if I wanted to keep trial for another week at $ 1.99 USD. I agreed and kept trial for another week. Just before the week expired I tried to cancel and it gave me the option to pause subscription, so, if I ever need to rejoin I…
-
Depop 🙄
Vent.... vent .... vent .....🙄😤 When it works well it works really well, but when sellers list and aren't proactive it's a right royal pain in the **** Over the last few months it's happened 4 times, i purchase, wait .... nothing, communicate with seller ....nothing..... Each time, i contact Paypal, open a case - and win…
-
Telephone calls from Doctor's Surgery
Don't know if this is a universal problem or just confined to our surgery but over the past few days I have missed a few calls to my mobile from 'Private Number' I mentioned this to my wife who said it is probably the Doctor's Surgery calling they always show as Private number. To satisfy my curiosity I tried ringing the…
-
Toilet hygiene
OK, I've now seen the Febreze advert enough times to warrant putting my rant down in writing.....It asks Q. Did you know that every single flush flings odours onto your soft surfaces?My answer - that's because you are not putting the lid of your toilet down before you flush, you silly moo! Do you think the toilet lid is…
-
Sony Tv Remote Vs washing machine - who won?
Didn't realise that the Sony TV remote was tied up in the sheets for washing. Big surprise to find it still working after 40 Degrees wash cycle. So well done to sony for making this one washing machine proof. Anyone else have any unusual items that survived the washing machine?