Cinemas and subtitles

Jayjay08
Jayjay08 Posts: 73 Forumite
First Anniversary First Post Combo Breaker
edited 27 October 2021 at 9:46AM in Praise, vent & warnings
Hi, can anyone tell me or point me in the right direction of information regarding cinemas showing subtitles movies? 
Iv been trying to see a movie with a subtitles screening, 
I saw one listing for subtitles but I was working and couldn’t go, so I DM messaged VUE cinemas who replied a few times but were completely useless saying the same thing each time, that they showed subtitled movies, despite me showing them their listing and it was quite clearly showing no listings. 
In the last week there have been roughly 600 screenings and not one listed with subtitles in the whole of Scotland. Is this legal? Is there a minimum number of times they need to screen subtitles per 100 movies for example. 
VUE won’t even reply to DM now, spent an hour on the phone on hold for it to cut off. No reply to customer service emails. 
Ignoring tweets and Facebook posts. Nothing. 
There’s no way to contact them otherwise.

Cineworld have zero listings aswell and haven’t even responded to my query. 
Anybody help out? 

Comments

  • Yes, Iv seen that, the point I’m making is so they have to show a minimum number of subtitles films per the amount of screenings? 
    Surely it’s not to much to ask a cinema chain that shows a film 600 times for ONE subtitled screening? I get the supply and demand part etc. 
    Also the constant round in circles/ignoring messages/phone calls tweets etc. 
  • Renfrew Street in Glasgow is showing the subtitled version of Dune tomorrow, as an example.

    Cant post links yet but just go and google and search "Cineworld subtitles".
  • As far as I am aware there is no requirement for them to show a specific number or percentage of subtitled screenings. 

    Knowing how this used to happen more of the subtitled screenings were done close to the end of a films run in the cinema as early in the run you could often fill a screening without subtitles, but not ones with subtitles. 
  • Renfrew Street in Glasgow is showing the subtitled version of Dune tomorrow, as an example.

    Cant post links yet but just go and google and search "Cineworld subtitles".
    Aye, thanks, Iv done that, and on the above persons link aswell. 
    It shows “no time to die” about 3 times in the next week with subtitles, out of thousands of screenings is a fairly poor return for deaf people. 
    I’d have thought a massive cinema chain like the VUE could have catered better for it. 2 weeks on the bounce, ZERO showings with subtitles with well over 1000 screenings. 
  • k3lvc
    k3lvc Posts: 4,174 Forumite
    First Anniversary Name Dropper First Post
    Jayjay08 said:
    Renfrew Street in Glasgow is showing the subtitled version of Dune tomorrow, as an example.

    Cant post links yet but just go and google and search "Cineworld subtitles".
    Aye, thanks, Iv done that, and on the above persons link aswell. 
    It shows “no time to die” about 3 times in the next week with subtitles, out of thousands of screenings is a fairly poor return for deaf people. 
    I’d have thought a massive cinema chain like the VUE could have catered better for it. 2 weeks on the bounce, ZERO showings with subtitles with well over 1000 screenings. 
    And unfortunately this is probably about supply/demand - for AD screenings they can continue to fill the cinema as normal, for subtitles many would consider this to be a spoiler and therefore not book (I speak from experience in a country that often shows films in original language or in English with a mix of dubbed and subtitles - trying to get even a small group together whose preferences are met re language/subtitles/dubbing is a massive issue and is reflected in the number of seats filled even in small screens

    Given your (understandable) specifics there must be a local (or maybe national) group who've looked at this and discussed with Cinema chains - can't imagine there's any legal requirement though 
  • I once went to the cinema to see a film and didnt realise it was the subtitled showing of it. As a hearing person sorry to say it ruined the film for me, this is evidently similar to other feedback the cinema companies must get.
  • Jayjay08
    Jayjay08 Posts: 73 Forumite
    First Anniversary First Post Combo Breaker
    I once went to the cinema to see a film and didnt realise it was the subtitled showing of it. As a hearing person sorry to say it ruined the film for me, this is evidently similar to other feedback the cinema companies must get.
    I don’t dispute it,  I understand the demand is probably very small for subtitles screenings. 
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