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A Shade Greener .. Insurance issues
A Shade Greener has to be one of the most
uncooperative, unethical companies I've ever come across and appears
to have no accountability to any governing body. My house has leased
solar panels installed by the previous owner and owned by A Shade
Greener. I'm a pensioner on a fixed income in remission from cancer
and need…
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Be aware - Aldi Delivery charges change - Wine & Spirits
I'm a regular wine orderer with Aldi, and up until only last weekend, enjoyed if you spent more than £30 on an order, you automatically got free standard delivery. I've just noticed that Aldi has just changed this to this..... just a warning to all :) in their Delivery charges FAQs - 'Is there a delivery charge for…
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Treat Wilko reviews with caution
Be cautious with star ratings on the Wilko website as they reject critical reviews. I tried to leave a review of an item that I have just received. My review was "Useful item, but ordered for home delivery and it arrived cracked. Second time I've ordered one of these and it arrived damaged 1st time as well. It's usable…
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Royal Mail (Non!) Returns
I posted a large 1.3kg envelope 4 weeks ago to a Wimbledon address. I was rushing and stupidly put my son’s previous road but the correct current post code. It should have arrived on a Friday but could not be delivered. Son went up to Wimbledon Delivery Office 07.30 the next day and the desk clean immediately recognised…
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The Range - don't buy anything from their website / ongoing problems
Hi everyone - I want to warn you all about the terrible, ongoing experience I'm having with The Range having received faulty goods from their website. I urge you all not to buy anything from The Range online. They are proving to be the *worst company* I've had to deal with and their lack of customer service is shameful.…
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DeLonghi Customer Service
Recently purchased a bean to cup coffee machine via their ebay shop. When setting up I managed to pull off the steamer nozzle from the milk carafe with my fat fingers. One call to DeLonghi at 2pm on Thursday and a new carafe was winging it's way to me foc. It arrived at 11am on Good Friday morning. Excellent service
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Bluding site working late night and Sunday
I am having a nightmare with constriction site next to at first wasn't too bad as they left about 4 however in the last they have been working last Sunday til 7pm making a lot of noise. And now at 8:25 they are still working help
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Thomas Sanderson
We have just had a conservatory built and need some blinds. Not knowing what we need, price etc, we called in Thomas Sanderson for a "free quotation - with no obligation". To cut a long story short, we were given the demonstation of the product, details of the fabrics on special offer and finally a price. However, the…
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Richer Sounds 6 Year Guarantee Supercare Mis-Sold? Can't get them to honor.
OK. Roll back to November 2015 I am in Richer Sounds Leeds wanting to buy a new projector. I remember the day well because the asistant who mis-sold the thing to me, whom I won't name publicly, gave me a free umbrella at the end so there is nothing wrong with my memory :) I'll checking out for the projector and paying and…
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Discount Equestrian praise
Discount Equestrian https://www.discount-equestrian.co.uk Purhased dog items recently, deliveries on time - Royal Mail,not courier - Excellent email enquiry replied to instantly - Excellent return item processed efficiently - Excellent
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Dorothy Perkins Refunds
At present Dorothy Perkins phone lines are closed, they do not reply to emails and are not providing refunds to myself and many others. Any advice would be helpful. Thanks in advance.
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Safestyle UK disaster
Safestyle UK started our windows and doors, a 2 day job in February and have only just completed, nearly 4 months later. There was a catalogue of disasters including, not turning up when I’d taken time off work on several occasions, damaging ornate stonework around our door, fitting a different colour frame to the door,…
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Aldi obstacle course.
Just done the aldi weekly run, to stock up on food and booze. I wonder if its part of their training to leave pallets and half empty crates scattered about all over the shop. it makes it really difficult to get to something if there's a pallet of spuds dumped right in front of it. and then trying to squeeze past it with…
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Amazon - I returned item - no refund
Sorry in advance for the rant.. In February I bought a brand new Samsung S20 Ultra phone from Amazon (direct, not warehouse or third party) and it arrived promptly. After removing the Amazon packaging, I thought that the phone didn't look new, there was no cellophane on box, the only thing holding the box together was some…
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Nectar Security Questions?
Just tried chasing some points up on Nectar via live chat but was told they couldn't help unless I gave them the answers to my security questions. Set up the account a very long time ago so have absolutely no idea what the answers are! Does anyone know how to access that information on the Nectar account so I can update…
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Zooplus praise
A couple of weeks ago, I placed an online order for some bags of dry cat food and this was delivered to me a few days later. Once I opened the box, I discovered that I had mistakenly ordered the wrong size bags (too small) so I contacted them to arrange a return and to reorder the correct size item. The Zooplus assistant…
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Freebie Scam Offer.
I was the recently the victim of an attempt to take money from my debit card after I ordered 'free' sample bottle of CBD oil on line. All I had to pay (with my card) was post and packing.The oil arrived as promised, but 10 days later, my bank contacted me to say there had been an attempt to withdraw £85 pounds from my bank…
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Asda
We used Asda click and collect the other day a first for us. 10/10 to the service provided from start to finish.
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Netflix Scam Email
Here's a copy of one of the cleverest scam emails I've seen (picked up by my scam filter, but looks official). Problem is there are 8 links in the original email, only 2 of which mention 'contact or click on', the others are simply underlined wording, but will no doubt open you up to the scam. Hey there We’re the customer…
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Full refund
I wanted a refund for a product that was damaged, the company said to me that they will send me 5% back but they have emailed me saying they have sent me the full amount by error. They have asked me “Could you please pay the remaining amount your local store if possible.” I don’t live near a store. Can I just keep it ?