Ocado Carrier Bag Refund Error

edited 9 June 2021 at 6:20AM in Praise, vent & warnings
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VertPoisVertPois Forumite
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edited 9 June 2021 at 6:20AM in Praise, vent & warnings
Please look out and check that you are being refunded the correct amount for your carrier bags from Ocado.  For the second consecutive week Ocado have refunded my returned carrier bags at the old rate of 5p/bag although I was charged 10p/bag.  I've tried complaining but have just been referred to their normal refund channels.

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