Ocado Carrier Bag Refund Error

1 Post
Newbie
Please look out and check that you are being refunded the correct amount for your carrier bags from Ocado. For the second consecutive week Ocado have refunded my returned carrier bags at the old rate of 5p/bag although I was charged 10p/bag. I've tried complaining but have just been referred to their normal refund channels.
0
Latest MSE News and Guides
Replies
The 10p refund only applies to bags that were bought for this price when you come to return them.