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QS Supplies Feedback
I wanted to post some feedback on my recent experience of shopping online with QS Supplies. It has been a stressful and unsatisfactory one. I purchased a bathroom suite, taps, shower tray and door. Paid delivery and followed my order up with a telephone call and to check on the delivery date. Agreed a delivery date and…
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Netflix scam
I got an email today to my inbox rather than the spam folder proporting to be from Netflix and they were telling me that my subscription expires in 2 days and I should renew it now and get a discount. All well and good but I don't now and never will have a Netflix subscription. I hate emails like that.
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Beware Scam Trader Reviews on Trustpilot
I have been the victim of a scam due to false glowing self congratulatory reviews posted by an unscrupulous trader on Trustpilot. How do I prove it and what do I do about it once I have? I’m in dispute with the trader along with many others like me.
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DirectUnlocks website Scam. Now reported to POLICE
Do not use www.directunlocks.com - Phone Unlocking Service They advertise unlock phone from £19.99 in as little as 6 hours. Then ask for a huge increase of a further £80 in my case to actually unlock the phone stating that the first payment was just to check my details. There is a clearly advertised 3 step system which is…
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GP refuses to deal with online pharmacies
My (dispensing) GP surgery refuses to deal with online pharmacies, thereby forcing its patients to attend in person to collect medication or prescriptions - during a pandemic! Does anyone else have this problem?
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EXCEL question.
I have an EXCEL spreadsheet, where I input my daily electricity usage. This works out the units used from the previous day, and it accurately predicts my monthly bill. One of the calculations involves finding the average by taking the amount of units used, and dividing by the number of days elapsed since the beginning of…
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Treat Google Reviews with caution
I know MSE regulars are aware of treating online reviews with caution but just thought I'd mention this here. I came across a task on Airtasker asking for 5 star reviews for the person's business - offering AUS$5.00 (about GBP3.00). Almost immediately several replies offering to do this were posted. This was in Australia…
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One Call Bullying Behaviour.
I experienced a non fault accident, One Call were the 3rd party insurers. This company has a policy of contacting the claimant directly and, twice daily, ringing to argue about the varying costs - waaay too lengthy to type out here but most definitely worth a mention in this subsection. Carlo definitely makes it to the top…
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Sainsbury smart shop app with Google Pay not so smart
Used the Smart shop app at my nearest Sainsbury Superstore yesterday where a pop up suddenly appeared on my phone with a message to say that Google Pay is now integrated into the smart shop app. In other words, you can shop with smart shop app and pay with google pay then leave the store or so it seems... Excited by this…
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Can H.Samuel refuse to show negative reviews?
** EDIT ** I've just tried again and successfully managed to leave 1 star reviews for the necklace (I originally left a 2 star review but have docked a star for the messing around). Maybe it depends who ends up checking the review??? Please ignore the question as it's not really pertinent now but I can't find a way to…
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how long it takes to get in a queue for an operator getting longer and longer
I rang 3 different companies in the past week. The companies are now trying so hard to get people to hang up instead of speaking to an operator. First company took me 3 mins 30 seconds to navigate the menu, listen to the voice telling me I can get what I need on the website and to get put in the queue. Second company over…
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eBay payment takes forever
I’ve just had to change to eBay’s new direct payment system. They hold your money for two working days which means my item sold at 3:30pm on Thursday but I won’t see a £ until, hopefully, tomorrow. I’ve had to pay the postage and the buyer will have received the item before I’ve received payment. Not happy with this scheme…
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Overseas call centers.
Over the years there has been dissatisfaction expressed in the UK and USA with many of the call centers based in the Far East. I used to have particular difficulty with the British Telecom(BT) call center in India. I had problems from time to time with the line to my house which was an Open Reach problem and not BT's…
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Beware Argos returns policy!
I've been buying from Argos rather than Amazon for instance, to support high st businesses. I recently purchased an audio system from them even though Amazon had it for £30 less. It was a gift & the person I gave it to didn't like it. We had taken it out of the box & plugged it in - AND THEREIN LIES THE PROBLEM! Because…
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Supermarket Price Matching. Is this a scam!
I purchased from Tesco Hazlewick Crawely before Christmas 1kg pots of 0% and full fat Greek style Yoghurt, their own brand. This has a price match quote on the price label matching it to Aldis at .89p. A week or so after the tesco's brands went up to £1.15 and due to trying to shop locally i assumed that the Aldis price…
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Pointless rant
Nothing to see here, move along.
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Fraud
I had a call today from a UK mobile number with a recorded message advising I had been a victim of NI Fraud, i hung up straight away. Is anyone else aware of this?
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Bizarre 'policy' at PC World/Currys/Dixons
I was not impressed by an incident I experienced today....... I decided to by a mouse for my computer as my laptop keyboard makes interacting on-line tedious as I learning a new graphics package. So I did some research and decided to order a mouse from my local PC World. I decided to use their 'order online and collect…
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Ocado Customer Loyalty
Have been an Ocado customer for many years and have a monthly delivery pass at £5.99 per month. As I am a key worker with a high likelihood of having to isolate frequently I booked a weekly slot some time ago. Today I received an email stating that my slot for tomorrow has been cancelled, no explanation given. When I rang…
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Norton still stating they want your banks data security data card information and your personal info
DAY 15 - Without Norton Anti Virus afer purchasing licence. Providing that code number to Norton , Norton stating they could add it and other matters. Today started with Microsoft taking conrol of my device to perform what it said was an update which it did then complete only to undo taking just over an hour to complete…