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refund
I done a online shop with Sainsburys on the 8th January everything fine would be delivered on the 12th well 12th came and went nothing arrived and no explanation why. tried phoning same night but no answer, phoned customer care line next day no joy but seen they had taken my money out my account and asked for it back yes…
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Praise for DWP and HMRC - making voluntary NI contributions
I wanted to record my experience engaging with the DWP and HMRC to make voluntary NI contributions to increase by entitlement to the state pension. I have regularly use the State Pension Forecast service on the GOV.UK website to monitor my state pension entitlement. Having retired early from work, and knowing I would not…
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Praise for British Airways
So for the second time in just under a year we have recieved nothing but excellent service from British Airways - we should have gone to USA just 2 weeks after the first lockdown was implemented, although I had tried to ring BA a couple of times (lines were busy as there were many people in the same position), we had and…
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InboxPounds Limited - application to strike off
Anyone here who has a balance with InboxPounds Limited, the company behind inboxpounds.co.uk, needs to be aware that an application has been filed today with Companies House to strike the company off the register of companies. In short, it's being wound up... which is not at all a bad thing, because for some while anyone…
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NatWest Account Switch Service
I was bombarded with adverts from NatWest encouraging me to 'help yourself to £1,250' if I was to switch banks for my business account. You make make an application online then 'offers' are submitted by other banks. I chose Starling bank and made the application. You first open a current account and then apply for a…
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Shoe zone
I have bought quite a few pairs of shoes from shoe zone this year. Online during the first lockdown and when the non essential stores reopened. I can't fault them. Fast free delivery and polite customer service. I love ballet flats and they had a good selection. There my go to now.
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poor service from P2G
Parcel 2 go has such poor customer service. This is my latest live chat, trying to get an answer to a simple question (FYI, the answer was no, but it took 40 minutes to get that answer out of them). Here is my chat transcript: Message from Visitor (this is me, they call me visitor for some reason) do you offer £25 parcel…
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Big Warning - UK Gov has removed the £15 low value VAT exemption threshold on importing...
This will mostly directly impact people like me... Though may impact you as well, but I feel this needs to get some attention as the UK Gov slipped this one in without anyone noticing till the last minute. The basic gist is this, For years... Decades even, the UK had a threshold on importing items (outside the EU) on what…
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Nuisance telephone calls
Not sure where the correct board is to post but here goes. The past few early mornings we’ve had phone calls from unknown numbers on the landline. We rarely get landline calls so immediately we suspect it’s a nuisance call. The numbers begin with 160 or 130 which we know is not a recognised code. We just let it go to…
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Post Office upsell
I'm extremely annoyed with the Post Office, they must have a policy to upsell. Every single time I go there, which is more often due to the pandemic as our offices are being closed, they try to extract extra money from me. I go there and say I need to send the letter/package "the cheapest option possible" and they start…
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Tesco shocking customer service!
Saved over two hundred pounds in savings stamps to use at Christmas for food and drink. Went to three tesco stores to use them on 23rd December but all three stores had no turkey, beef or gammon, no cheese platters and no speciality creams of any kind ! Complained and have been told I cannot get a refund on the stamps As I…
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Halifax ultimate boiler cover plumber broke boiler?
A friend recommend this site for advice. I need some help please. My boiler temperature gauge was on 4 . The heating and hot water was working . I decided to call Halifax boiler insurance to maybe fix the issue. I knew they might not come so I told them my heating only little bit working. I said the pressure gauge is on 4.…
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Scam website
Ive recently ordered from drmartensboots.online pair of boots for my son totaling £47 Had email saying they had order and taken money , yesturday i had a pair of cheap sunglasses turn up with my order number on, have i just been scammed out of nearly £50 , the website seemed genuine and came up when put in search, if it is…
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Topcashback & similar: vendors bumping up prices
I've lost it with TCB. I've seen this so many times and each time they turn around and say "no it's not", or "we'll look into it" and the bumping stops for a while. Here's the typical example: Click a link through TCB, get a price. Compare with click to the site directly (going incognito mostly too). Get different prices.…
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Norton . Don't get conned we protect your data from dark-web and other stories
Do not be coerced by Norton Life Inc into providing you bank information on ther websites . They are not using this information in POINT-OF-SALE which is understand is a requirment of using bank objects. My Bank has told me in no way to provide this information to them . They say you can remove these bank objects but as it…
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Be careful with Cashplus Business Accounts
I opened a Cashplus business account during the first 'lockdown' since high street banks weren't open to new business. I need to accept a payment from overseas, so I went to an online IBAN calculator as I've done in the past, so I did so in this case. It is wrong. In fact, Cashplus only have a single IBAN code for all of…
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Pret not such a caring company
Having purchased a monthly subscription from Pret I found our local shop had closed on 19th December just 10days into my payment they are still closed to use another outlet would be a 14mile round trip which is not allowed at this time three emails to Pret asking for a credit on my accounts has got me nowhere shame on them
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Argos - horrific customer service
Ridiculously lengthy post - grabbed from my review of them. Ordered a TV at start if the month with delivery advertised as being from 24hrs. Got an email next morning saying delivery would be a week later so got onto live chat to cancel. Was assured this would be done within 5 days. A few day later get a text from my bank…
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British Airways call waiting time -v- 24 hour notice
I probably dont blame the call centre agent (guess we still call them that even though they are at home) as they are inevitably totally unempowered but they annoyed the hell out of me.... Was due to travel abroad for a business meeting/training session that cannot be done remotely, booked a reward flight with British…
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Cheap Dr Martens or so I thought BE CAREFUL
Came across this website https://www.docmartenboots.store/ and my jaw nearly dropped as I've been after a pair of these for ages and was waiting till the prices dropped. I even got to the point of loading up my cart with 4 pairs and then I began to get suspicious when I looked at the Shipping & Returns and noticed there…
