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Amazon return
Sorry if I am in the wrong place? My O.H sent for a mattress topper from Amazon, we have only ought a few things from them in the past. His sight is not good and he managed to press the wrong button so we got a super king size instead of a double. I did manage to sort out the return and took it to my local shop for a…
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Ocado deliveries
Ocado now claim to be delivering to our area. However, in 3 weeks I've not managed to get a delivery slot despite trying most days at a variety of times. Is there a magic way to book a slot ?
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Virgin media missold broadband
Hi first post on this and looking for advice. I recently moved home and took my Sky contract with me but broadband speed was very poor and Sky unable to help as no better available in my area. Advised to look for alternative supplier and ask about them covering early termination fees. I rang Virgin and asked if they would…
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Nectar double up for clinically extremely vulnerable
Just wasted 40 minutes on Sainsbury’s customer service line trying to get double points to use online. Past from option 5 (other) to deliveries though I was led to believe I was being passed to a supervisor! Both had no idea of the changes reported on mse site recently. Left on hold 4 times while info was sought and then…
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I was about to vent about topcashback but....
I was just about at the end of my tether with a cashback claim on topcashback. I bought a camera lens last November (1 year!) from a subsidiary of Jessops called Camera Jungle, that at the time offered a 10 percent cash back. It tracked, and quickly moved to 'confirmed' which it's sat at ever since. I wrote to them at the…
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Cdkeys paypal
Qell bought fifa 21 from cd keys on 14th October got code couldn't redeem cdkeys basically blame me saying haa been redeemed opened a PayPal dispute PayPal sided with cd keys turns out dispute was opened wrong wrong then they open it as not as described and they have sided with cd keys and claim denied so opened a dispute…
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Tesco Clothing Discount Vent
Tesco has 25% discount off clothing at present, only problem is most of the stores clothing are upstairs and sealed off. Tesco must have none most people can not use the discount due to this reason!
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Money saving gizmos that actually work
A praise thread for items that unexpectedly did the job My first suggestion was a little product Mrs O found. She was forever having to throw out tee-shirts because of little holes towards the bottom at the front (some after only a couple of wears). She came across a little product called hole (with an accent) button…
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Ocado delivery pass rip-off
Maybe I'm overreacting and there are plenty of bigger issues out there at the moment but I was surprised by Ocado's attitude to their delivery passes. Just prior to the pandemic, I signed up for a 3 month "off peak" delivery pass with them as a new customer as my wife was pregnant and we didn't want to have to make trips…
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Vent - excuses vs solutions
Is it just me or do you think if people spent half the time they did making excuses as they could in working towards a solution then they wouldn’t have a problem anymore. Too many “woe is me” social media drama queens striving for attention (and thriving on it) Just pack it in Vent over
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Topcashback [Edited by ForumTeam]
I had updated my ACH to a different bank and I double checked to have the right bank and Topcashback sent it to the wrong one anyway, and the bank they sent it to will not return my money. Also, every time I use Topcashback it refuses to register my purchase and I have to send nearly a dozen messages to get them to…
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Fed up with Amazon
I have just done review of an item I bought on Amazon recently, and it's been rejected. No specific reason given other than that it didn't conform to Amazon's 'guidelines'. I could see nothing wrong with the review, which was very positive, but it appears that it's not suitable. So how do I know what I have done to breach…
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Ocado - no more customer care.
We were early adopters and have been using Ocado for approximately 20 years. From the beginning the service was excellent, and I have always been happy to tell people how good the service is, and how it does not remotely compare with other on-line offerings. I truly was a happy customer for all that time. This year things…
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BP Services Fuel rip-off
I had to refuel at the BP services on the M3 at Winchester yesterday and was charged £1.339 per litre for unleaded fuel. This is an absolute disgrace and 15p per litre over the most expensive local pump price and 25p per litre over what I paid at the local Tesco later on yesterday. So please be aware... I am waiting to…
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Praise for Ticket Factory
ok - so you dithered with announcing the cancelled concert BUT phoned on Monday for ticket refund - credit card credited today. Good job
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How to complain to Tesco
Does anyone know how to complain to Tesco? I sent in a complaint about my local store by email and had no response, so after a few days I phoned customer services, they made all the right noises and took all my details, a week later and I still hadn’t heard anything. I complained on Twitter, via Facebook with no response…
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Ingram Micro or LeNovo scam?
Hello all Not sure if this is the right place but grateful for any help. DPD arrived with a collection envelope which apparently I was to put a phone in. I haven't requested any collection. My name was mispelled and my phone number was almost but not quite right (on the label). I took a photo of the label and tried to…
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Amazon Logistics (rant)
:mad: Ordered a couple of items separately from Amazon recently. Had an email on Friday saying that they would be delivered by Amazon Logistics that day. I checked my account mid afternoon and the order status for both items read "Delivered". Only they hadn't been delivered! Not to me anyway. The time of delivery was…
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Debt letters for someone who no longer lives here
I have been getting letters from creation finance for about 1 year now for a member of my family who moved out 3 years ago for a debt they says they are paying. They’ve told me they’ve set up a payment programme with them and only has £30 left to pay and has told them they’ve changed address but they are still sending…
