We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Hermes delivery
Options

Linziiii
Posts: 4 Newbie

Hi ya I'm an ebay seller and I have had no stop hassle with hermes. Number one I send a package it hasn't moved for two weeks. So they buyer had opened q case. Rightly so . I've been trying to claim to hermes. Phone is impossible noway to call someone. Holly is a joke once u put the tracking in it tells the info then Cutts off. Then email is invalid and doesn't work anymore. To claim they no longer ask for tracking number they ask for the code on the parcel that not everyone would have. They say its on a email its not. I enter it for everyone and it says invalid. Then issue number 2. I send off its said delivered. The buyer said it isn't. No stop harassing me I can't claim I done my job of sending it and it says delivered. Then later. 1 week after she said she found it in the bin and it stink.trwckin doesn't say in the bin.again I can't contact hermes. And my package would have fit threw the letter box so I don't believe her. Does anyone no how to contact them anymore main number is useless it not fair for me to make the item and they have the refund and loose totally out.
0
Comments
-
It is really making me loose out on everything as I have to make the item. Then refund the item and postage when I spent time making it. Payed for material. Then have0 to giv0e everything back and the delivery when its hermes mistake they are asking for hrm number??? Instead of tracking number i think its a scam. As when u enter it its says invalid0
-
Business account ??
0 -
Well I just could not follow that post at all !!
3 -
Can we have a translation on the original post? I can't really make sense of it.
From the bits I did manage to figure out, it sounds like the kind of service you'd expect when picking the cheapest courier over other better but more expensive options.1 -
dont use Hermes use someone else eg RM0
-
Hrm number is given when a parcel is sent international, as you are redirected to their international site to book the delivery. Done it recently, possibly your parcel if it was sent internationally, it could be stuck in customs0
-
Could be stuck at Pitney Bowes - the company that hand over to Hermes.
0
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.7K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards