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Radio Times (subscriber copies) - late arrival
Setting aside the usual arguments as to whether anyone actually needs Radio Times any more, any other subscribers finding it now arrives late every week? Almost never on the Tuesday it should arrive. Often as late as Thursday, sometimes even later.
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LAKELAND - erroneous CHARGE applied - watch out !
I made an online purchase some weeks ago, and delivery was late! I received a despatch note via Royal Mail to advise that I had been charged £3.50 for postage/packing, for the item which is no longer available !! I telephoned their customer service dept. (after several attempts) to be advised that the charge was made as a…
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"1st" class post...
So, had an A4 letter to send, so sent first class on Wednesday - still not arrived. I know they now say its a 'delivery aim' to be next day, but if this is first class, what would second be?
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Next Step Beauty Academy Complaints Thread
Hi all, I recently had a big problem with this company. I paid for a beauty course a sum of £238, they cancelled it, and refused to refund my money, They told me I could travel 4 hours to get to an alternative location, OR, do another course in 1 month (however their T&Cs provided for them to cancel these courses ad…
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"Brushing" Scam
Just a heads up for those (who like me) thought scams meant somebody pinching my hard-earned! (Links - BBC News site). technology-54616648 technology-54055669
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Border Force Stopped Package
Advice Please We been going Dubai twice a year since 2003 and have a friend who worked in a jewellers there, he also visits us in the UK. Due to family he has moved back to Sri Lanka and opened a jewellers there. It is our 25th anniversary next month, so when we last saw him at the beginning of the year, my husband…
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Tesco Online Banned me for complaining!!
A few weeks back, a completely angry and rude driver refused to help with taking the bags out of their green crates (there were 3 stacked up and I couldn't access the top one, it was too high and I have problems with my arms which prevents me from reaching out). When I asked nicely for some help he said it wasn't his job…
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Courier Scam
My Mum just fell for the Courier Scam. They pretended to be police got her to call 999 about a visa credit card issue...it must have been a fake dialling tone but they convinced her to hand over £8000.
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Cheap Drain unblocker
I've found that lidl's thick bleach eats through gung. I pour it down bath plughole at night and then pour in hot water in the morning. It's cheaper than proper drain unblocker.
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John Lewis charging £60 delivery to NI
I always buy from John Lewis online for Tv's for their 5 year warranty. However today, I selected a 43inch tv......went to basket to see a £60 delivery charge. I have never had to pay a delivery charge. Click and collect was not available.
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Janome sewing machine price fixing?
Looking to buy an M7 Continental Janome sewing machine, on which I'd expect to see a range of prices. Suspiciously - and I've noticed this before with sewing machines - all the prices are pretty much identical, and a retailer once told me that they were obliged to sell at the standard price or have supplies withdrawn. He…
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Fake Amazon Phishing Email
Last night I attempted to purchase a gift voucher on Amazon website but my purchase was declined as I forgot to update new card details on my account and within ten minutes received another email claiming to be from Amazon asking me to send in photo of front and back copies of my card along with copies of my passport and…
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Garden centre outside Carlisle trading in sale of wildlife
Houghton Hall, it's called, a former Victorian gentleman's residence outside Carlisle, its extensive grounds now crammed with giant prefabricated buildings self described as a Garden Centre, although the company that owns and runs it, Klondyke Group, seems keen to strike gold with anything and everything it can sell, so in…
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jinzhou-hengchuan-network-technology-co-ltd
I thought I was savvy but I have been scammed by this chinese company that trades on-line in the UK though multiple outlets, advertising on Facebook etc purporting to be UK companies. The website disappeared overnight. The item I received is not as ordered but I cannot get a refund or replacement. Raising a case in PayPal…
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Pay out London Mint Office debt with their own coins?
Hi, Unfortunately, my family member felt for London Mint Office very misleading TV ad, and ordered a coin from them. Judging by the company over 200 million annual profits, the ads are really working well. Have to admit, the authors are skilled psychologists. This and other forums have seen a lot of indications LMO is…
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Hermes, are they still bad?
Up until now, I've never had a problem with Hermes delivering parcels to me. Tracking said delivery expected between 16:00 - 18:00. No delivery came, I assumed driver running late & finished for the night, but now there's an update saying "delivered 20:20, signed for by household". No, it has not been delivered & was not…
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Amazon account limitation going round in circles
I opened a new Amazon prime student account yesterday . I loaded gift vouchers on and encountered a problem after I bought a top up to get extra £10 . My account was limited and they asked for proof of my debit card. They want a statement relating to the card to have my name and address. I have explained I can’t as it’s a…
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Where do I take a groupon complaint if they are not responding?
Hi there... long time member first postee... so I hope I’m doing it right and following rules! Fortunate to have always have had no issues with groupon... however, I ordered a bed for my daughter and it turned up damaged. This was on 10th April. After several emails with customer services and being assured that it is being…
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PayPal £10 offer
I have an active PayPal account which I use regularly. I also have an old account that I haven't used in a while. My OH has an account he doesn't use. We both received emails offering £10 if we activate an offer and purchase something before the 30th. We tried with both links and it says we are not eligible. I contacted…
