Passport Office

10 out of 10 for the service from Passport renewal. Sent in my daughters renewal last Thursday at 2pm, received the new passport at 2pm this Thursday. 1 week for a renewal. Amazing service.

All done online as well. 

I was really expecting a long wait, website said 10 weeks. 

Comments

  • Laz123
    Laz123 Posts: 1,742
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    Possibly due to the fact not many are travelling.
  • dinglebert
    dinglebert Posts: 1,224
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    The thing is that the Passport price rocketed a number of years ago.  The reason they said was so they could provide a much faster service.   They now provide a much faster service.   If anyone deserves praise its us the passport payers.  We have provided the money for them to do their job.  
  • MattMattMattUK
    MattMattMattUK Posts: 8,165
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    The thing is that the Passport price rocketed a number of years ago.  The reason they said was so they could provide a much faster service.   They now provide a much faster service.   If anyone deserves praise its us the passport payers.  We have provided the money for them to do their job.  
    Rocketed? It is only £75.50 now. When you account for inflation the real terms cost has doubled over 25 years, so hardly rocketed.

    I am not sure people can be praised for buying something at minimal cost which offers incredible value for money. 
  • dinglebert
    dinglebert Posts: 1,224
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    The thing is that the Passport price rocketed a number of years ago.  The reason they said was so they could provide a much faster service.   They now provide a much faster service.   If anyone deserves praise its us the passport payers.  We have provided the money for them to do their job.  
    Rocketed? It is only £75.50 now. When you account for inflation the real terms cost has doubled over 25 years, so hardly rocketed.

    I am not sure people can be praised for buying something at minimal cost which offers incredible value for money. 

    It jumped around 40% one year, which by any terms is a large increase.  The increase was for a single purpose which was to take on more staff to get the passports out quicker.   It worked.   We paid for their efficency.
  • Thomas_Crown
    Thomas_Crown Posts: 884
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    The thing is that the Passport price rocketed a number of years ago.  The reason they said was so they could provide a much faster service.   They now provide a much faster service.   If anyone deserves praise its us the passport payers.  We have provided the money for them to do their job.  
    Rocketed? It is only £75.50 now. When you account for inflation the real terms cost has doubled over 25 years, so hardly rocketed.

    I am not sure people can be praised for buying something at minimal cost which offers incredible value for money. 
    The cost of a UK passport rocketed from around £35 to around £70, when John Prescott was the minister responsible for the Passport Office. The equivalent now is £85 for a paper application. That is a direct comparison, not the online price.
  • daveyjp
    daveyjp Posts: 12,375
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    The thing is that the Passport price rocketed a number of years ago.  The reason they said was so they could provide a much faster service.   They now provide a much faster service.   If anyone deserves praise its us the passport payers.  We have provided the money for them to do their job.  
    Rocketed? It is only £75.50 now. When you account for inflation the real terms cost has doubled over 25 years, so hardly rocketed.

    I am not sure people can be praised for buying something at minimal cost which offers incredible value for money. 

    It jumped around 40% one year, which by any terms is a large increase.  The increase was for a single purpose which was to take on more staff to get the passports out quicker.   It worked.   We paid for their efficency.
    The increase was actually due to a shift in paying for consulate offices and staff.  These costs were paid from a general budget, so everyone paid, even if you never travelled.

    A decision was made to load more of these costs onto those who may need the services (i,e. those travelling abroad) and this was done through the Passport fee.
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