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Fred Olsen Refund in Cash.
Good on Fred Olsen, I got my cruise payment back onto my credit card. And my cruise wasn't till the 6th May.
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Shopify
Seems impossible to contact Shopify to report a fraudulent Chinese Trader. Anybody managed? Merrill Walking Shoes advertised with clear photos but rubbish delivered. Still doing it on Facebook ads with ever changing Company names
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TV Licence scam emails warning
I got one today and it really was convincing enough right up to the point where it said "Dear Client". I am posting this just to reinforce the warnings that are out already, if you get one of these telling you that you need to renew your direct debit because a payment has been missed, DON'T click on ANY of the links…
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LG Washing Machine, 0800 Repair
Time for a vent... Out-of-warranty repair on a 4 year old LG washing machine. Common job, pretty run of the mill, bearings wear all the time etc. Paid up front for a fixed price repair back on August 14th. It's now November 26, three and a half months later, and we're in a worse position than when we started. We've had 9…
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Can you really trust Ebay feedback and TrustPilot?
Hi, I recently had an experience which makes me question how much you can really trust user reviews. I had dealings with a company on Ebay where I had terrible customer service so I left them feedback that reflected this. Just by chance I checked back a few days later and the feedback was gone, I did not receive any…
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Fake websites
*Apologies for the long rant coming up* If something looks like a real bargain when searching on the internet be warned there is often a catch. Recently whilst googling for greenhouse staging, a site came up, offering some of the things I was looking for, all at a good price. No indication of location of the company but…
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Polti Vaporetto Lecoaspira FAV80 - Not Impressed
I bought this very expensive steamer/vacuum to make my life a bit easier. Its been a long while since I have used a Polti, I wasn't overly happy with the way the steamer which cost many times what the cheaper ones cost didn't work for very long. That was many years ago when steamers were quite a new thing. Seems like Polti…
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Sainsburys' Nectar card "trust rating"
I kept getting stopped for rescans after an error by the shop assisitant on an earlier random scan on a scan and shop. I complained to a "manager" who said it was completely random. When I said this was not possible as I was being selected so many times, he admitted that if a rescan shows something was not scanned, the…
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Parents just been scammed..
Hi, I recently returned from holiday to my mum announcing that her and my dad had 'had their roof done'. They are in their mid 80s and both have ill health. Apparently a roofer (who has repaired the neighbour's roof in the same village) was able to start work immediately. My parents live in a very poor house that has no…
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Amazon - Product discrepancy not being rectified.
Been 10 days now since i first alerted Amazon to a product that changes colour when you add it to your basket. https://www.amazon.co.uk/gp/product/B07PLDNHWF/ref=ppx_yo_dt_b_search_asin_title Red-Style B in XXL goes in to the basket as Black. I reported it on the live chat and was told it will take 2 days to resolve, 3…
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Hotter Shoes
I returned a pair of sandals four weeks ago, via Hermes, no tracking available after 2 weeks, so I rang Hotter and asked if they had received them, Yes they had, and they then processed my refund, minus £5.45p. I know I had to pay a return fee of £2.50p, Not happy about the extra they have taken. I had already paid the P+P…
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Top Cashback fails to track Hermes
Well since the 10th August, using the exact same desktop,browser etc, Hermes has stopped tracking on Top Cashback. Contacted them over it but keep telling me to try everything I have already tried. I know this is an issue their end (Hermes or TCB) but they see no problem. I have proven that it is nothing to do with my…
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Freddie's Flowers
Has anyone had a problem cancelling Freddie's Flowers? They say you're not tied into anything and that it's not a subscription service, which is cheeky because it is - they will take your money each month unless you tell them not to. Surely that's a subscription service? They say you can "cancel at any time" yet don't make…
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Lambeth Redress Scheme Websites
I know the Lambeth Redress Scheme is genuine and there is an official site for it - https://www.lambeth.gov.uk/redress - but I see there is a .co.uk version of it Anyone know if this is genuine or not, or just another of those "cream of commission" type sites?
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Want to stop consumer lifestyles cold calling you? Here's how...
So after months of receiving between 3 and 6 calls a day from this 'company' and I use that term very loosely, I got fed up of them not listening to my requests to remove us from their database. I did a bit of digging around and found out a bit of information about them. As we are all aware, they call from overseas but…
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NOWTV/PHONE & BROADBAND
My phone was out of action for about a week but as I still had internet access it didn't cause me much of a problem. Any calls I needed to make I used my mobile. Engineer sorted out the problem on Saturday & it was a nice surprise to receive an email from NowTv that evening to say they were crediting my account with a…
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Tesco rounding up bills to whole pounds without asking
Tesco garage just rounded up my £4.25 bill by 75p (for a charity) without asking. I don't know what charity. But am too embarrassed to ask for a refund - nobody want's to be seen as being mean. I don't believe Tesco should presume an opt in approach.
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Does Trust Pilot steal your Contacts' email addresses?
A few years ago, I stopped posting reviews on Trust Pilot when I learned that by giving them feedback, they would get access to the email addresses of all my contacts. This is totally unacceptable. Do they still do this?
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British Beauty Academy - Be Warned
Please learn from my terrible judgement!... I took a course with British Beauty Academy yesterday, for Eyelash Extensions. It was absolutely appalling. 21 students to two tutors. I asked a lot of questions, to the point I felt like a nuisance. When I asked about them teaching us about infills, I was told, 'I can't really…
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VENT: Face Masks
Being a walker, I am appalled at the number of face masks being thrown away in the street, even in places where it has to have been thrown from a car window. Who do these people think is going to pick up all these masks? It's not even as if they are stopping the spread of the virus.