-
poor service from P2G
Parcel 2 go has such poor customer service. This is my latest live chat, trying to get an answer to a simple question (FYI, the answer was no, but it took 40 minutes to get that answer out of them). Here is my chat transcript: Message from Visitor (this is me, they call me visitor for some reason) do you offer £25 parcel…
-
Big Warning - UK Gov has removed the £15 low value VAT exemption threshold on importing...
This will mostly directly impact people like me... Though may impact you as well, but I feel this needs to get some attention as the UK Gov slipped this one in without anyone noticing till the last minute. The basic gist is this, For years... Decades even, the UK had a threshold on importing items (outside the EU) on what…
-
Nuisance telephone calls
Not sure where the correct board is to post but here goes. The past few early mornings we’ve had phone calls from unknown numbers on the landline. We rarely get landline calls so immediately we suspect it’s a nuisance call. The numbers begin with 160 or 130 which we know is not a recognised code. We just let it go to…
-
Post Office upsell
I'm extremely annoyed with the Post Office, they must have a policy to upsell. Every single time I go there, which is more often due to the pandemic as our offices are being closed, they try to extract extra money from me. I go there and say I need to send the letter/package "the cheapest option possible" and they start…
-
Tesco shocking customer service!
Saved over two hundred pounds in savings stamps to use at Christmas for food and drink. Went to three tesco stores to use them on 23rd December but all three stores had no turkey, beef or gammon, no cheese platters and no speciality creams of any kind ! Complained and have been told I cannot get a refund on the stamps As I…
-
Halifax ultimate boiler cover plumber broke boiler?
A friend recommend this site for advice. I need some help please. My boiler temperature gauge was on 4 . The heating and hot water was working . I decided to call Halifax boiler insurance to maybe fix the issue. I knew they might not come so I told them my heating only little bit working. I said the pressure gauge is on 4.…
-
Scam website
Ive recently ordered from drmartensboots.online pair of boots for my son totaling £47 Had email saying they had order and taken money , yesturday i had a pair of cheap sunglasses turn up with my order number on, have i just been scammed out of nearly £50 , the website seemed genuine and came up when put in search, if it is…
-
Topcashback & similar: vendors bumping up prices
I've lost it with TCB. I've seen this so many times and each time they turn around and say "no it's not", or "we'll look into it" and the bumping stops for a while. Here's the typical example: Click a link through TCB, get a price. Compare with click to the site directly (going incognito mostly too). Get different prices.…
-
Norton . Don't get conned we protect your data from dark-web and other stories
Do not be coerced by Norton Life Inc into providing you bank information on ther websites . They are not using this information in POINT-OF-SALE which is understand is a requirment of using bank objects. My Bank has told me in no way to provide this information to them . They say you can remove these bank objects but as it…
-
Be careful with Cashplus Business Accounts
I opened a Cashplus business account during the first 'lockdown' since high street banks weren't open to new business. I need to accept a payment from overseas, so I went to an online IBAN calculator as I've done in the past, so I did so in this case. It is wrong. In fact, Cashplus only have a single IBAN code for all of…
-
Pret not such a caring company
Having purchased a monthly subscription from Pret I found our local shop had closed on 19th December just 10days into my payment they are still closed to use another outlet would be a 14mile round trip which is not allowed at this time three emails to Pret asking for a credit on my accounts has got me nowhere shame on them
-
Argos - horrific customer service
Ridiculously lengthy post - grabbed from my review of them. Ordered a TV at start if the month with delivery advertised as being from 24hrs. Got an email next morning saying delivery would be a week later so got onto live chat to cancel. Was assured this would be done within 5 days. A few day later get a text from my bank…
-
British Airways call waiting time -v- 24 hour notice
I probably dont blame the call centre agent (guess we still call them that even though they are at home) as they are inevitably totally unempowered but they annoyed the hell out of me.... Was due to travel abroad for a business meeting/training session that cannot be done remotely, booked a reward flight with British…
-
Cheap Dr Martens or so I thought BE CAREFUL
Came across this website https://www.docmartenboots.store/ and my jaw nearly dropped as I've been after a pair of these for ages and was waiting till the prices dropped. I even got to the point of loading up my cart with 4 pairs and then I began to get suspicious when I looked at the Shipping & Returns and noticed there…
-
John Lewis terrible service
I ordered and paid for some perfume for my daughter in law for Christmas in mid November. Since 1st December it is showing as at the Hermes depot with no update since. I have been chasing it up with John Lewis and getting nowhere. They are saying they are awaiting a response from Hermes as to what has happened to it. When…
-
Royal Mail £8 Internal Post Handling Fee scam?
This is very loosely paraphrased from my phonecall this morning to royal mail complains after I got done for a £8 "royal mail international handling fee". That, on top of, paying £4.97 duty/VAT on an order for £33. So a total of £13 with the added bonus of the parcel delivery being delayed and me having to pick it up…
-
Why do clothing companies mess about with sizes?
An annoyance rather than a problem but compounded by the fact that, at present, most shops do not allow trying on garments before purchase. You know the feeling, you buy the item in your usual size, take it home, try it on and find you're either confined in a straight jacket or enveloped in a tent. To illustrate, I…
-
Samsung's unclaimable warranty
I needed a new phone in a hurry, so on Monday I went on Amazon and found a nice Samsung phone. It's an "Amazon Exclusive", so I assume only Amazon sells that specific model in the UK. I paid extra for express delivery, and it turned up this morning. Having read plenty of "someone's stolen my phone" threads on this forum…
-
Amazon Subscribe and Save loophole closed
Hey, I guess you guys may be more savvy - and this may be old news? But I couldn't find it through a google search. It seems Amazon have changed their Subscribe and Save deal Used to be 5% off for 1 - 4 different items in one order, and 15% if you have 5 or more in the order. Now, on the first delivery it's only ever 5%…
-
Pura Life Labs
I have ordered some marine collagen capsules a pack of 6 for £119, so not a small amount of money to be out of pocket. This Co has really good reviews for their various product. It is now more than 2 weeks since I ordered these and still not arrived. Impossible to get in touch with them. Did manage eventually to send an…
