-
Ibis free stays ripoff
If you stayed 1 stay of two nights or more you got 500 extra points, 2nd stay got you 2500 points, 3rd stay got you 3000 points . Total 6000 points will get you 2-3 nights for free. So I booked 3 stays of 2 nights. Unfortunately my phone disagreed with me and booked wrong date so I was a day late for the first stay,…
-
Very Account
Hi there, Does anyone have an email address for Very please? The account is in my husbands name but I can't ring them, as he's at work. A payment was due on 09 Oct, I paid £100 way before the date (25th Sept) and the payment is showing on the latest transactions. Very are sending almost daily messages by text asking for…
-
Unknown Gift
Hi - can anyone help? I have today received a parcel that contains a new Samsung Mobile Phone and a pair of headphones and a phone case. None of these things were ordered by me. I am concerned as there is no indication as to who the sender was other than barcodes and the only way to operate the phone is to call a number -…
-
Unsolicited parcels - asking for a friend (honest!)
My friend has received 10 pairs of branded trainers and boots in four deliveries made over the past five days to the rented flat she has lived in for 18 months! Most of them have been taken in by neighbours while my friend has been at work. None of them have a delivery note with them. The couriers say they have no details…
-
Alstons Furniture
Hi. Wonder if anyone else is having a problem getting furniture ordered from Alstons. I ordered sofa from local furniture shop in July. Quoted 6 weeks delivery, but knew this was optimistic as online sellers of same sofa were quoting 10 weeks. Expected to have some delay due to Coronavirus. Now local shop closing down (by…
-
Amazon - 'delivered' doesn't actually mean delivered
I think this has been covered before but I can't seem to find it using the search. I was expecting two packages from Amazon today, both ordered yesterday morning using Prime and showing as for delivery today. Got an update at around 12.45 to say one of the items had been left in letterbox- checked and there was nothing…
-
Plumbers scratched our
Hello, we’re renting a property and we have had plumbers come round to fit a brand new boiler system. Unfortunately they just scratched our brand new washing machine and tumble dryer. As well as chipped our paint all down our banister. We have tried to accommodate as much available space as possible. Moved out furniture…
-
Misleading Puzzle magazine subscription
Last month I received a phonecall to asl of i wanted to receive a puzzle magazine for £1. When I receive it there will be information in the envelope on how to stop the subscription. I am now receiving puzzle magazines with no information in them whatsoever and cannot locate where they are from or how to stop them! I also…
-
RESOLVER FEEDBACK DISCUSSION
Joining this forum is a first for me but after reading on the website that they would love to hear about what i think of resolver i could not help but join. After making a complaint myself to LG RE my faulty washer still under a manufacturers extended warranty and not really getting anywhere I decided to reiterate…
-
eBay - no feedback
In one or two areas of my life I am not very "money saving", I buy the latest & greatest (do haggle though) and often then sell my prior purchase on eBay. Depending on the item and the age some things hold their money very well and others you get a penny in the pound but thats ok. If I sell more than 5 items a year I'd be…
-
Amex
I lost my Amex card on Sunday and reported it Yesterday lunch time The replacement arrived today less than 18 hours later Benchmark service with No stupid Covid19 excuses from Amex.
-
Passport Office
Noticed last month that my passport had run out, not that it mattered, but thought I would renew anyway. Set aside a whole day to deal with this. Went to a local Photo Booth and got a set of pics, that I am sure are not of me, but which have a reference number to use on the web. Logged onto the site and read the warnings…
-
Praise: Netflights
I've seen thousands of posts about shonky online travel agents - and having a flight booked with Netflights via Virgin to New York in September I was worried I'd get the same runaround as everyone else. Thankfully I needn't have worried - Netflights refunded just a couple of weeks after the travel date, in full with no…
-
DVLA Scam Text
Received a text from DVLA who seem to be using someone's personal mobile rather than their own number! They tell me that I have a refund due because I overpaid when renewing my Road Fund Licence! Number was +447432036881 in case anyone else receives one. I blocked number and deleted the text. Be on your guard. Checking the…
-
Advice on how to avoid parcelforce
Absolutely terrible, poor service. I honestly don’t understand how this company keeps on getting away with being so unprofessional and having no system in place.Sure, they respond to my complaint by using a template email with the obligatory covid card, but my parcel took just 5 days to get through numerous states in the…
-
Email from paypal
Just had an email from paypal claiming that I added a new email address and that it needs to be verified (picture of email attached). I haven't, and am up to speed on scammers etc. Problem is the email was personally addressed to me as opposed to the generic Dear User etc. PayPal state if its an official email they would…
-
Using WISH online shopping
I ordered items , thankfully not very expensive. I was given a four week delivery time, however every week when the delivery is due, the date is put back a week. There is no way to contact them. Is this a scam? Even if it is not I think it should be avoided.
-
Amazon - scam ?
I bought a pair of £43 hair clippers, 2 months ago - from Amazon - and on delivery - there was a £10 Amazon voucher in the pack - which I spent on something else ! Now, 2 months later - I have received through the post (with a second class stamp on it) - another £10 Amazon voucher card which will be given to me - WHEN I…
-
Hillarys Blinds Rubbish Customer Service
Had chap from Hillary's Blinds round on 7 Dec - went firm on order on 9 Dec - for 5 x venetion blinds to be fitted before Christmas. Phoned me on fitting day (22nd Dec) to say blinds not delivered to him that morning he would have to phone the factory to see what's going on. But he didn't expect he would get them before…
-
Currys.co.uk customer service in lockdown
Hi, I just want potential customers of Currys to be aware of any products you purchase on Currys.co.uk in the lockdown phase, beware if you need help from the customer service department. We bought a new TV from Currys on 29th March 2020 (our old one packed in 27th), delivered new on the 31st March 2020. All good so far.…
