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How are DFS now they have their BSI Kitemark (Camden Sofas)

kaggi Posts: 256 Forumite

19 April 2021 at 4:29PM in Praise, vent & warnings

I bought 2 sofas last year from Sofology and have had nothing but trouble so finally, after 5 months of wrangling, they have agreed to remove the sofas and give me a full refund. I am now trying to buy new sofas and I am really leaning towards the first sofas I saw before I was swayed by a tired husband and the sofology sales person but I am wary.

The sofas I have picked from DFS (Camden) are part of the French Connection range and all the feedback I can find (from Mumsnet and even the DFS complaints group on Facebook) have nothing but good feedback for this sofa but after the terrible experience I have had with sofology (and I beleive they are part of the same group) is making me over cautious. I also don't want to wait 9 weeks and then it turns out these are rubbish as well. Does anyone have these sofas and are they happy with them as they look lovely but I really can't go through another experience like the one I had with Sofology?

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How are DFS now they have their BSI Kitemark (Camden Sofas)

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