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Amazon - I returned item - no refund
Sorry in advance for the rant.. In February I bought a brand new Samsung S20 Ultra phone from Amazon (direct, not warehouse or third party) and it arrived promptly. After removing the Amazon packaging, I thought that the phone didn't look new, there was no cellophane on box, the only thing holding the box together was some…
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Nectar Security Questions?
Just tried chasing some points up on Nectar via live chat but was told they couldn't help unless I gave them the answers to my security questions. Set up the account a very long time ago so have absolutely no idea what the answers are! Does anyone know how to access that information on the Nectar account so I can update…
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Zooplus praise
A couple of weeks ago, I placed an online order for some bags of dry cat food and this was delivered to me a few days later. Once I opened the box, I discovered that I had mistakenly ordered the wrong size bags (too small) so I contacted them to arrange a return and to reorder the correct size item. The Zooplus assistant…
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Freebie Scam Offer.
I was the recently the victim of an attempt to take money from my debit card after I ordered 'free' sample bottle of CBD oil on line. All I had to pay (with my card) was post and packing.The oil arrived as promised, but 10 days later, my bank contacted me to say there had been an attempt to withdraw £85 pounds from my bank…
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Asda
We used Asda click and collect the other day a first for us. 10/10 to the service provided from start to finish.
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Netflix Scam Email
Here's a copy of one of the cleverest scam emails I've seen (picked up by my scam filter, but looks official). Problem is there are 8 links in the original email, only 2 of which mention 'contact or click on', the others are simply underlined wording, but will no doubt open you up to the scam. Hey there We’re the customer…
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Full refund
I wanted a refund for a product that was damaged, the company said to me that they will send me 5% back but they have emailed me saying they have sent me the full amount by error. They have asked me “Could you please pay the remaining amount your local store if possible.” I don’t live near a store. Can I just keep it ?
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PRAISE for ITV, channel 3
Hello, thank you very much for getting rid of P Morgan. I will be able to watch breakfast television now as to be honest Zoe Ball is not my cup of tea. I would like Denise Welch booted off Hollyoaks as I miss watching that.
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Vax 32 stick hoover
We bought this 21/2 years ago and has been good till now when it started shaking at the works end. We contacted them and they agreed that the motor bearings were shot. Where can we get a new motor says I? Sorry they say, you can only buy the complete head unit. So be warned , vax do not supply spares.
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RAC AXA Ombudsman
RAC AXA Ombudsman
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BEWARE!!! PARCEL2GO.com (.CON) IS A DISHONEST COMPANY!!!!!!
Reading online for many shocking stories about the fraudulent and dishonest practices of Parcel2go.com made me think that I am not the only one to be conned by this fraudulent company. I have used this company in the past, at least 2 times for low value items where their £20 base compensation amount would suffice but on my…
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Suspicious phone calls
I've had 2 calls with a recording saying their from HM revenue and there is a fraud case against me and to press 1 to discuss. I'm 74 and retired at 68. My earnings where with P.A Y.E. I've hung up on both. Would like advice please.
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How many Halfords 'We Fit' fitters does it take to change a lightbulb?
One, but he won't do it properly. Changing an indicator bulb on a family hatchback is not complicated, I have done it myself; it is apparently beyond the ken of the Halfords fitter, who put the bulb holder back in upside down, failed to fully reattach the plug and left the light fitting slightly loose. Waste of money.
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Amazon Prime
Just ordered a gift card for my grandson. These sneaks try every possible trick in the book to get you to sign up for Prime. I thought I'd negotiated their minefield but no, at the last hurdle on delivery they'd sneaked in another landmine and before I knew it I was unknowingly signed up. I then saw on my confirmation…
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Cotton Traders Returns Warning
I've just fallen foul of a company's return policy. Will have to check carefully in future. Received order from Cotton Traders which didn't fit and returned it same day. Tracking shows delivered to Cotton Traders depot 2 days later. Now received refund that doesn't include initial postage. Knew I would have return postage…
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Council responsibility
Hi All Hope everyone is keeping safe in this pandemic.. anyways, When the bin men collect your wheelie bins should they return it to the same spot where they collected it? The reason why i am asking is because there is one bin man in our area who after collection always leaves my neighbour’s bin on a slope too close in…
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Moved: Facebook marketplace
This discussion has been moved.
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Amazon - item doesn't arrive then no stock to replace.
I often order from Amazon, for myself and for elderly neighbours. Parcels have only failed to arrive on three occasions. On each of those occasions, there has been no stock to replace the goods ordered. I am wondering whether they were ever posted in the first place (ie they received an order after the last of their stock…
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Depop
Hello, I’m trying to contact Depop about a parcel I sent which hasn’t been delivered by the courier but there doesn’t appear to be a contact number to use. Does anybody know how to contact these people (hopefully a human being) as I’m just going around in circles. It’s not clear who is responsible, the courier or depop who…
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Origin Broadband - beware
I was until recently a customer of Origin Broadband for just over three years. During that time I had continually failing service, at least four failures of router which I had to wait a fortnight for a replacement, being palmed off every time by a small cheque for my inconvenience. IMPORTANTLY, when I changed provider, I…
