Praise: Joseph Joseph

pulliptears

Almost 3 years ago I bought a Joseph Joseph Totem Bin.  It wasn't cheap, even on offer it was £120 but as it was the perfect solution for my kitchen I bought it. 
Last month I pressed the button on the lid and it flew off, the plastic mechanism had cracked.  A quick google revealed this seemed to be a common problem with the bin so I contacted JJ to ask for a replacement lid.  The lid was unfortunately out of stock and they didn't make the original bin I purchased, so with many apologies they sent me a brand new, 60 litre Totem Max bin which was totally unexpected.

Great customer service!

knightstyle

WE had similar when a clip on a folding cheese grater failed, new grater supplied straight away!

pulliptears

knightstyle said:

WE had similar when a clip on a folding cheese grater failed, new grater supplied straight away!

Certainly a brand I'll buy again with that level of service.  They are a bit more expensive but you certainly get what you pay for.

Murphybear

I agree, they are good but expensive.

Our local TKMaxx sells a lot of JJ items much cheaper.