JD Williams Fraud mailing account

Hello,

I recently received a letter to my address from company Lowell claiming I owe money to JD Williams. I quickly searched online and found lots of other people have same problem. 
Cut story short I am a victim of identity theft - I left my old address 3 years ago and put a redirect on my post to new address. For three years I didn't receive anything until this week when a letter arrived from Lowell asking to get back to them. Someone at my old property opened a "mailing account" as per my credit reference report and started shopping. I still don't know how this was even possible as all my post was redirected. I tried to get in touch with JD Williams but there process is long winded asking to fill out this form and that. I also noticed someone use my name but DOB on credit report is not correct. I am now in a big shock as what to do?

Please can someone advice as where to start and what to do in this situation?

Thanks

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    First Anniversary Photogenic Name Dropper First Post
    Fill out this form and that as requested by JD Williams. You might also find it useful to report it to Action Fraud to get a reference number.

    They'll investigate and if they're happy, the account will be removed from your files, though it may take a while.
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