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Praise: Evans Halshaw - sell your car
I was buying a brand new car and was not impressed with the best trade in price offered on our 'old' car at £10,500 by the dealer. I took it to my local Evans Halshaw sell your car branch, pretty much a posh portacabin near a supermarket. The website had offered £12,250 which is high end of all the price-estimating sites I…
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O2 Extremely Poor Customer Service Quality & Incompetence
As an o2 customer of 20 years I recently decided to upgrade my phone to a IPhone 12 Pro. After being told by their customer service team that the phone was in stock for next day delivery I proceeded to carry out the upgrade. After not receiving the phone a week later I contacted their customer service line who informed me…
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Asked for 'Collect on Delivery Payment' for online item I bought - is this a scam?
Bought a rug online from Urbanara. Free shipping was stated. Got a note through my door from UPS to say my parcel has a Collect on Delivery payment due of £99.32. Emailed this to Urbanara: My delivery has arrived with UPS but I am not able to receive the item until I pay a 'Collect On Delivery Payment' of £99.32. This was…
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Ancestry changing way of doing things
I have been an ancestry subscriber for approaching 10 years and recently they have changed the way that HINTS work In the past, any major changes have been "optional" ie) Your choice, but not with HINTS, they don't allow the user to use HINTS on other people in the tree, other than the person who the hints pops up onI…
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Tesco Shameful Scam
If you have noticed Tesco is taking the p*** out of us, the consumer. I have wrote a previous thread regarding them. This time it's to do with the fact, they are charging a whopping £3.00 for 24 Weetabix. It's disgusting and the reason is because they want you and me to purchase the "Tesco Wheat Biscuits" that are next to…
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Praise Asda opticians Hull
I've been using Asda opticians on Hessle Rd in Hull for a number of years. Excellent examination and honest helpful staff when choosing new frames. 2 pairs for £120 varifocals..thinner lenses etc.
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Is this a scam?
Hi all Just very concerned about this message. A friend of mine is convinced this Is legit. I don't trust it!. I'd be very grateful of opinions please 'Do you remember me telling you that i lost money with a scam trading company?Well for the past 5 months after engaging a legal firm they were taken to court in Dubai and my…
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Music Magpie - Warning
I sent MM a working HTC phone. I couldnt check emails for a time. I now find they have offered me £7 instead of £75 ish. Because i didn't reply within 4 days I have lost my working HTC and £65. Apparently it had screen burn???? Currently raising a complaint as I believe that their T and Cs are appalling and put consumers…
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Passport Office
10 out of 10 for the service from Passport renewal. Sent in my daughters renewal last Thursday at 2pm, received the new passport at 2pm this Thursday. 1 week for a renewal. Amazing service. All done online as well. I was really expecting a long wait, website said 10 weeks.
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Love2shop website down “for maintenance”
It seems that this has been a big problem recently, where the Love2shop website was supposedly down for maintenance over the weekend, without any warning and they said it would be working again on Monday. Funnily enough, its still not working. I went on to check the balance of the gift cards that we have, as we have about…
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Fake Royal Mail Message - Scam Warning
Be alert : there is a fake royal mail text message doing the rounds saying you have a parcel awaiting delivery but there is a £1.99 charge to release it. DO NOT reply to the message because it's nothing to do with royal mail and instead is fishing for bank details. Block the number and keep your cash safe. The message…
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DVLA Scam - what can they do with this information?
Hi there, My Partner has unfortunately fallen victim to a DVLA Scam website. He needed to renew his Drivers License and clicked on the first Google result (https://apply.vehicleassit.co.uk/ - not realising it was an Ad). He was using his iPad which made the website look more believable. He was charged £95 for their…
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Postcode lottery
Postcode lottery have cancelled my account, without telling me, at end of February... No payments have been taken and (luckily) no winnings missed But reason appears to be a change in procedures (We used to pay with VISA and they are now requiring a DD) Why didn't they tell us, rather than just cancelling the account ?
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Amazon Vent
Without my knowledge or approval, Amazon have put a 2-tier security set-up on my account where they now send a link by text to my phone. Trouble is that I don't have internet access on my phone so I can't get access to my account to change anything. I called the helpline specific to log-in problems and after being…
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New scam? "The DWP has suspended your NI number due to fraudulent activity"
This was a phone call received this morning from 0800 791 1964 with a recorded message. I'm not sure what they are trying to do but as my tax is PAYE and I do not claim any benefits, there can't be any fraud One to watch out for...
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School dinner times
Sorry perhaps the wrong section but desperately need some advice if possible. Our daughter is 5, and their alotted dinner break since covid has been cut to just 15 minutes. Our daughter is a slow eater even at home, and shes not eating even a quarter of her meals at school which is deeply concerning, she comes home…
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McDonalds Food for Thoughts Expiry
Just went to fill in some surveys using receipts I'd stored away like nuts for winter, only to discover a new addition in the blurb. The receipts must now be used for the survey within 60 days of the day you visited, or they are expired. I now have a cupboard full of receipts unusable due to this stealth change. On…
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Electronic ovens - Samsung
Have a new dual cook Samsung oven- electronic. There is a quick heat feature which I thought raised oven temperature to required temperature quickly! But no! It only partially heats oven. So I have been putting food into a Luke warm oven- which defrosts food and warms meat up!! Engineer visited to check settings and he…
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LIDL Supermarket cut flowers
Hi. If you hurry to LIDL Supermarket, the carnations @ £1.79 last 6 weeks. I was really thrilled with mines. Hope that helps someone.
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Sainsburys Nectar mild rant
For the past three weeks my Nectar bonus offers have been a generic spend £30 get 3x points rather than the personalised offers on specific items. Worth far less. I contacted the online help to see what was happening to discover that Nectar help has been moved to India. I got the response of we have taken away your…
