CBD Gummy Bears

Spotjack
Spotjack Posts: 3 Newbie
Seventh Anniversary Combo Breaker
edited 19 June 2021 at 4:56PM in Praise, vent & warnings
I suffer with Tinnitus and when I saw a ad on FB claiming these as a cure for £35 for 3 bags as seen on Dragons Den I though I’ll give it a go. My cc bank asked for authority which I gave, then it popped up again, thinking there was an error I authorised again. I was then asked if I would like slimming tablets, as I had my stomach removed 29 years ago I don’t need them so ignored the offer. I then found my credit card had been charged £277.77 so still on the post I tried to cancel the order, which went to a 404 page. I got straight on to M&S bank to stop the transaction but they said it had gone through. I few days later a Jiffy bag was delivered with the Gummy Bears, cream & slimming tablets, no invoice and no return address, company who delivered want 37p a month to speak to them. M&S have disputed the charge with MasterCard which takes 60 days. I’ve kept the package, I feel stupid. Has anyone had this problem?

Comments

  • soolin
    soolin Posts: 73,755 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Spotjack said:
    I suffer with Tinnitus and when I saw a ad on FB claiming these as a cure for £35 for 3 bags as seen on Dragons Den I though I’ll give it a go. My cc bank asked for authority which I gave, then it popped up again, thinking there was an error I authorised again. I was then asked if I would like slimming tablets, as I had my stomach removed 29 years ago I don’t need them so ignored the offer. I then found my credit card had been charged £277.77 so still on the post I tried to cancel the order, which went to a 404 page. I got straight on to M&S bank to stop the transaction but they said it had gone through. I few days later a Jiffy bag was delivered with the Gummy Bears, cream & slimming tablets, no invoice and no return address, company who delivered want 37p a month to speak to them. M&S have disputed the charge with MasterCard which takes 60 days. I’ve kept the package, I feel stupid. Has anyone had this problem?
    people buying from random adverts on facebook and other social media often have this issue , that's why the bank was so insistent on getting your permission to pay them. I suspect you had to confirm that the company was known to you and you were happy to proceed as that is the standard get out clause the banks use when they have some suspicions about a company but not enough to make accusations outright or to stop dealing with them. 

    Now you need to get the subscription cancelled before they send more, you have almost certainly been signed up for future payments . Before you bought did you do any due diligence, for example check they had a geographic address, contact details etc? If so write to them at that registered address and keep a copy , if not then if you post the company name on here someone might be able to track down an email. You need to cancel anything you have signed up to, and also go back to your bank and see if they can get any continuous payment authorities removed - this is urgent.

    Once you have safeguarded yourself against future payments then you can try and get your funds back, but this is unlikely to be easy - and again try the bank, but also keep on at company.


    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • soolin
    soolin Posts: 73,755 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    also check out these facebook warning sites

    https://www.facebook.com/Gummy-Bear-SCAM-ALERT-CBD-Hemp-103843705015312/

    https://www.facebook.com/103843705015312/posts/if-you-have-been-scammed-by-these-gummy-bear-gummie-gummies-con-artists-report-i/103863675013315/

    These sites might be able to suggest a way of getting your money back- but the scam company are almost certainly overseas which is going to make it very difficult

    Unfortunately this is not a new scam it's been popping up on my facebook feed daily for months now using fake endorsements from either Dragons Den or a celeb (Martin Lewis often gets used as a 'promoter' without his knowledge or consent)

    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Pollycat
    Pollycat Posts: 35,539 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    And this thread about CBD gummies:
    supposedly promoted by JK Rowling.

  • Barny1979
    Barny1979 Posts: 7,921 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You've kept the package, so liable for the payment.
  • I've also been scammed, the first time in my life. This is a really clever scam; I tried researching the product before purchasing and there are lots of articles on Google 'substantiating' this site when searching "Onris". However, it's the reference to Onris which is the decoy, as it isn't part of the real company name but as I say, some kind of decoy. It was only after I realised I'd been scammed that I did more thorough research which led me to ascertain that there are extensive negative reviews on Trust Pilot under the name "try-green-cbd.com"; this isn't the name on their website or even the payment reference, and because there is no email confirmation once the order is placed, there is literally nothing to go on.
    What I'm most confused about is how this prolific scam is still going? I've checked Resolver and the company isn't listed there - or at least not that I can find. If anyone is able to advise if this company is in fact on Resolver under a different company, I'd be extremely grateful.
    For now, I'm trying to get my bank to do some kind of charge-back which they seem to be struggling with due to lack of order confirmation.....
    Many thanks in advance.
  • @GW230 you're unlikely to get much from this thread as it's 6 months old and the original poster didn't bother to follow up on his/her post.
    Start a fresh one of your own.
  • GW230 said:
    I've also been scammed, the first time in my life. This is a really clever scam; I tried researching the product before purchasing and there are lots of articles on Google 'substantiating' this site when searching "Onris". However, it's the reference to Onris which is the decoy, as it isn't part of the real company name but as I say, some kind of decoy. It was only after I realised I'd been scammed that I did more thorough research which led me to ascertain that there are extensive negative reviews on Trust Pilot under the name "try-green-cbd.com"; this isn't the name on their website or even the payment reference, and because there is no email confirmation once the order is placed, there is literally nothing to go on.
    What I'm most confused about is how this prolific scam is still going? I've checked Resolver and the company isn't listed there - or at least not that I can find. If anyone is able to advise if this company is in fact on Resolver under a different company, I'd be extremely grateful.
    For now, I'm trying to get my bank to do some kind of charge-back which they seem to be struggling with due to lack of order confirmation.....
    Many thanks in advance.
    I can't see why a company out to scam you is going to be listed on Resolver, not that Resolver does anything other than forwarding a letter on.
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