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Beware of inssurance sold by Amazon for product breakdown and accident Insurance

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COS
COS Posts: 550 Forumite
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edited 23 November 2021 at 4:11PM in Praise, vent & warnings

May I warn UK customers what some would consider being an insurance scam? Amazon provides two-year insurance on electrical goods but also sell two-year insurance for breakdown or accidental cover. Should you buy the extra insurance thinking as I did that it will start when Amazons insurance expires then you are wrong as it only covers you for the first two years. Many households who have contents insurance will be covered for accident insurance and therefore no need for this. You will know about this if when you receive the paperwork from London Insurance. In my opinion, this is a scam and customers should be told at point of sale on Amazon


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  • Sandtree
    Sandtree Posts: 10,628 Forumite
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    COS said:

    May I warn UK customers what some would consider being an insurance scam? Amazon provides two-year insurance on electrical goods but also sell two-year insurance for breakdown or accidental cover. Should you buy the extra insurance thinking as I did that it will start when Amazons insurance expires then you are wrong as it only covers you for the first two years. Many households who have contents insurance will be covered for accident insurance and therefore no need for this. You will know about this if when you receive the paperwork from London Insurance. In my opinion, this is a scam and customers should be told at point of sale on Amazon


    Not sure where you are getting that Amazon UK provides a 2 year warranty on everything? 

    The average house insurance has an excess of circa £300 these days, as such most will not cover AD damage to small appliances and even if you have a lower excess the premium impact of claiming £100 is going to be significantly more than that over the 5 years the claim must be declared.

    It is standard practice for extended warranties to run concurrent to any manufacturer/retailer warranty and your statutory rights. Other than the AD cover they generally provide an easier route to settlement given the Consumer Rights Act entitles you to a reasonable durable product etc for up to 6 years (which is why 2 year warranties are not required in the UK but are in most of the EU)
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
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    Two years on electrical goods , evidence of that please as i also do not think its true .
    I bought Amazon Insurance and it was quiet clear that it did not start after any warranty/ insurance period .
    Item failed and the insurance company paid out replacement cost .
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