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Direct vacuums

Does anyone know if Direct vacuums is in trouble? I ordered a vaccum cleaner 6 days ago and paid via PayPal. I have received no communication from them despite my 4 emails asking for confirmation of the order.
They advertise free next day delivery but so far nothing. 
What do I do now? I have told them that if they do not have the item, just inform me and refund the money.
I need to clean my house! 

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