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Boots 3 for 2 offers
finnamore
Posts: 2
Newbie
Having selected and paid for 6 Christmas presents on Boots the chemist 3 for 2 offers for my 84 year old mother in law I received a message that one item was not in stock. There was no offer of an alternative item or refund. This is poor customer care and I feel the marketing needs to be rebranded as follows ‘ 3 for 2 all being well or 5 for 6 with a fair wind or 2 for 2 if the gods are against us! Shame on you Boots the Chemists.
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Complain to Boots, they will sort it out for you or just take 2 items into store, get a refund and re buy them ?finnamore said:Having selected and paid for 6 Christmas presents on Boots the chemist 3 for 2 offers for my 84 year old mother in law I received a message that one item was not in stock. There was no offer of an alternative item or refund. This is poor customer care and I feel the marketing needs to be rebranded as follows ‘ 3 for 2 all being well or 5 for 6 with a fair wind or 2 for 2 if the gods are against us! Shame on you Boots the Chemists.I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.1
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