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Cash.Completesave.Co.U
I discovered today, that £15 per month been taken out of my account for 9 months by this company. I have no recollection of having signed up with them and was shocked at this ‘hidden’ monthly withdrawal from my account When I contacted them they said it was relating to ‘money off’ offers and then asked if I wanted to…
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completesave.co.uk warning for parents
My 15 year old daughter has just discovered a debit on her card for £18 by completesave.co.uk. Luckily this was the first one as she checks her band regularly at the moment. After a search online it looks like this company has been automatically signing up unwilling participants for years and they are still getting away…
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The 12 Vents of Christmas 2024
Everyone will have their own list but these are my current ones: Car insurance:Why is no claims history only usable for ONE car BUT claims and accidents must be declared for EVERY car Tradespeople:If you want or quote professional working rates, then do a professional job Banks:Stop telling me to use your app…
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Beware bitcoin scam
I received an email this morning with a photo of Martin Lewis about investing in bitcoin. Beware, obviously a scam, was headed 'investor alert '.
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HMRC
I thought that DVLA was the most dysfunctionsl Governemt office but HMRC beats that.Following a recent code change I have now paid £5k over HMRC's statement of tax due for this tax year. Have given up trying to resolve by phone and requested a review but will take at least 30 working days. Hopeless.
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Cineworld customer (not) care issue: Cannot resolve
Hi, In desperation I am trying anyone who makes reference to Cineworld as I have a long-standing problem that their incredibly poor customer service team haven't resolved. It is a small issue that has become so much more due to the fact they no longer have a telephone service you can use to speak to someone, or a contact…
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AO - actually lovely
So we needed a new hard working and reliable washing machine quickly. We had a look around and AO offered the best and most convenient option. Duly ordered. It arrived on time, the delivery staff were friendly, professional and helpful. The hoov*r washing machine last 6 days..... Duly called AO. They explained it need a…
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Amazon Seller sends envelope containing label instead of product - Amazon shrugs its shoulders
I recently ordered several cans of a product and the day that Amazon tracking said that it was going to be delivered by Royal Mail, I expected a knock at my door from the postman only to just hear my letterbox. I found a grey plastic envelope with a label with the seller's logo at the top and printed details of what I had…
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Last minute ripoff
I thought you might like to be aware of the practises Lastminute.com are using to totally rip off clients. The week before Christmas I decided to book a long weekend break to Paris with Lastminute.com for my wife’s Christmas Present. Having chosen a Hotel and upgraded to de luxe double room with view and chosen convenient…
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Boxing Day "Sales"
What goes through peoples mind when they decide to "pop" out to go to the sales. Drove past Cheshire Oaks twice today - once at ~ 10:30am and again at 14:30pm - both times the queue to get in is horrendous,backing up onto the M56 and causing traffic chaos. Why do people bother or do they really have nothing better to do…
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Which subscription...
Who would take out the full subscription???
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Checkatrade favour and publish mainly positive reviews only
After spending several days trying to give an honest and factual review of some dreadful customer service from a Checkatrade recommended roofer - and then unsuccessfully wrestling with the Checkatrade complaints process - I wanted to share my feedback here. The review that I wrote, highlighting the poor service and…
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Do you look at the ingredients of products you buy and does it influence your shopping decisions?
Once again, a product I'm buying for years now (Lidl Corn Flakes) has changed the ingredients, in this case sugar from 1.4g to 5.5g/100g. If I want more sugar I can add it myself. Same thing for salt in many products. So this change will mean that I'll try to find a less "sugary" alternative and switch. Could you do the…
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Mobile phone purchase / warranty
Hi, I bought 2 samsung s22 ultras at same time from laptops direct, one has worked fine, the other has had many issues, reported initially at 7 month point, had doorstep fix, been to store both at request of Samsung, laptops direct now saying only first 30 days is covered by laptops direct then warranty transfers to…
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The real scam about why so many folks are being scammed
Hi There is lots of coverage of various scams in the media and in online discussions. For the media, (including social media) it's the "gift" that keeps giving, with an endless supply of "aren't ppl awful" stories and some real heartache ones, that provokes lots of reaction. But even if one takes the stories with an…
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Warning for Touchnote customers
Touchnote use a credit based system, with credits expiring after 12 months. They will neither refund nor extend them, so if you don't use up your credits your money is lost, i.e. they are happy to steal from you. Companies that force you to buy credits first before you can buy the actual product put profit before the…
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Diesel emmisions claims phone nuisance calls
I keep receiving nuisance calls from "Diesel Emmisions Claims" who know my name, my number and the registration of the car I used to own. I am not interested in claiming as the car was OK and I suffered no loss from having any "cheat box" installed. In fact I probably benefited from it as the vehicle tax group was probably…
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Wilko online
Shopped online with the new Wilco online website, the Customer services advice leads nowhere and there is nobody to email phone etc. Bit miffed when only partial order arrived with no paperwork and unable to contact the new company.
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Quick - DONT Grab this - Tesco eGift Card
It looks like Tescos has outsourced their eGift cards (? Blackhawk Networks?) Please Avoid even though this uses the Tesco's logo 1) Purchased a £20 eGift card - sending to my daughters email address 2) She has 'not' received it' - and has checked junk folders etc 3) Tesco Gift cards - only has a 'web form' for contacting…
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FCA and FOS not fit for purpose
I am one of 240 "victims" of a fraud. I am covered under the CRM but for some reason the FCA have made it necessary that we must wait for the POC to be finalised. We have been waiting for three years. The fraudster has been tried, sentenced and is currently serving a six year jail sentence. We have tried to get MP's…
