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Which subscription...
Who would take out the full subscription???
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Checkatrade favour and publish mainly positive reviews only
After spending several days trying to give an honest and factual review of some dreadful customer service from a Checkatrade recommended roofer - and then unsuccessfully wrestling with the Checkatrade complaints process - I wanted to share my feedback here. The review that I wrote, highlighting the poor service and…
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Do you look at the ingredients of products you buy and does it influence your shopping decisions?
Once again, a product I'm buying for years now (Lidl Corn Flakes) has changed the ingredients, in this case sugar from 1.4g to 5.5g/100g. If I want more sugar I can add it myself. Same thing for salt in many products. So this change will mean that I'll try to find a less "sugary" alternative and switch. Could you do the…
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Mobile phone purchase / warranty
Hi, I bought 2 samsung s22 ultras at same time from laptops direct, one has worked fine, the other has had many issues, reported initially at 7 month point, had doorstep fix, been to store both at request of Samsung, laptops direct now saying only first 30 days is covered by laptops direct then warranty transfers to…
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The real scam about why so many folks are being scammed
Hi There is lots of coverage of various scams in the media and in online discussions. For the media, (including social media) it's the "gift" that keeps giving, with an endless supply of "aren't ppl awful" stories and some real heartache ones, that provokes lots of reaction. But even if one takes the stories with an…
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Warning for Touchnote customers
Touchnote use a credit based system, with credits expiring after 12 months. They will neither refund nor extend them, so if you don't use up your credits your money is lost, i.e. they are happy to steal from you. Companies that force you to buy credits first before you can buy the actual product put profit before the…
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Diesel emmisions claims phone nuisance calls
I keep receiving nuisance calls from "Diesel Emmisions Claims" who know my name, my number and the registration of the car I used to own. I am not interested in claiming as the car was OK and I suffered no loss from having any "cheat box" installed. In fact I probably benefited from it as the vehicle tax group was probably…
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Wilko online
Shopped online with the new Wilco online website, the Customer services advice leads nowhere and there is nobody to email phone etc. Bit miffed when only partial order arrived with no paperwork and unable to contact the new company.
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Quick - DONT Grab this - Tesco eGift Card
It looks like Tescos has outsourced their eGift cards (? Blackhawk Networks?) Please Avoid even though this uses the Tesco's logo 1) Purchased a £20 eGift card - sending to my daughters email address 2) She has 'not' received it' - and has checked junk folders etc 3) Tesco Gift cards - only has a 'web form' for contacting…
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FCA and FOS not fit for purpose
I am one of 240 "victims" of a fraud. I am covered under the CRM but for some reason the FCA have made it necessary that we must wait for the POC to be finalised. We have been waiting for three years. The fraudster has been tried, sentenced and is currently serving a six year jail sentence. We have tried to get MP's…
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rebate gateway
really looking for some help. received a letter from Rebate Gateway claiming to be working along side HMRC. looked all legit so completed the forms and returned the information they needed. wasn’t until after something didn’t feel right and i think i have been scammed. please could someone advise what i need to do to stop…
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Aegon - a bit lax with personal data ?
Hi - financial organisations constantly remind us to be very careful with our personal data to avoid identity theft and scams. And rightly so. I've got a pension with Aegon and in connection with a transaction I requested, they sent me a form via normal Royal Mail for me to complete and return. When I opened up the letter…
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1p Mobile
[No comment here]
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Zara won't refund me
I returned two items I bought online to Zara via their automated system in store and duly received an email receipt. However two days later I received another email stating that ONE item was in 'not in an unworn condition' and that they were returning it. Two days later I received BOTH items back. I've disputed this with…
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Deliveroo
I received no response can you help Hello CEO I would like communication from you not customer services or any escalation team as Deliveroo is your vision. I want to complain about the terrible service I have received from your Deliveroo company in the UK. Many times in London where I live I have ordered food from your…
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Amazon - just had a really terrible experience with them, so bad that I don't want to use them again
A few days ago I ordered a Samsung Tablet from Amazon, it was supposedly due for delivery next week. However, today I received an item that puzzled me (it's a posh and expensive remotely controllable Thermostat that costs a bit over £100) and I couldn't figure out why it had been sent to me. Turns out that this far cheaper…
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Just my look - good!
Just to let others know, I was looking online for a product and a website called justmylook.co.uk kept coming up with the cheapest price. I checked out their VAT registered number, they had facebook, twitter etc but clearly were a new company as there wasn't much posted. I took the risk and bought anyway using paypal.…
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RAC - cancel policy and credit card charges
Beware of RAC, on renewal, if you haven't updated RAC with your new credit card details (maybe moved bank, lost or stolen card etc) and RAC try and use yiur old card fr a rebewal, and it is declined, they will immediately charge you £20 Also, if you call, they say you can cancel your policy on the web site, but you cannot,…
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Streaming – unavoidable adverts make US the product – do you agree ?
Broadcasters and advertisers must love streaming, because now you are
forced to watch adverts. Lots of them. ( Have you tried to watch ‘u’ or my5 ? ) Unless of course
you pay – so either way it’s not free. It’s no coincidence that you can’t record streaming with a recorder
attached to the TV - even though this must be…
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Premium Bond Nightmare Website!
Just been helping a relative who started off wanting to withdraw some money from his Premium Bond account and ended up tearing out most of his hair. Older readers will be familiar with stories about the incompetence of the "Gas Board" but NS&I have definitely taken over the torch! It started off quite well. The site…
