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Cineworld tickets
I booked 4 x tickets to see a film at Cineworld. When we arrived for the 12.30 showing on Saturday, it transpired that I had booked tickets for the previous day (menopausal brain :# ). The guy on the tickets said that he couldn't let us in to that days showing (same time 12.30) and that we could speak to any member of…
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Neff built-in oven stress
When having a new kitchen fitted in late 2018, the kitchen company advised that they would only provide premium branded Neff appliances. We were content to proceed on that basis and we have 5 Neff built‐in appliances. The fan within the main oven failed less than 2 months later, whilst cooking the turkey on Christmas Day!…
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PayPal won't cancel unauthorised 'donation'
I went to but a whisk from ebay, went through payment by PayPal, got my receipt. Then I got another receipt saying "thanks for your donation". I did not make any donation. I've had some suggestions from friends. They say there is normally a checkbox on the screen, but I usually avoid that (I prefer to be more active with…
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Royal Mail - rant....
I'm really fed up with Royal Mail. I sent two separate letters, to different parts of the country, 1st class signed for on Monday morning. Their website says:- "Aim to deliver next working day, including Saturdays" No signs of any progress for either of them to date, four days later. Tracking doesn't give any interim…
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Kybotech - The moaners are right this time
Having read all the negative reviews about Kybotech, I can say first hand that they are all true. I would honestly AVOID this company. I bought a log cabin in August, took 5 weeks to receive it. Parts missing. Tried for 6 weeks to get them delivered with no luck. They just lie to you in the hope you will give up.…
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Screen with Envy - scam or just inefficient?
Currently very frustrated with Screen with Envy (SWE). I ordered their ‘3 large screens / 3 trellis’ bundle offer recently. After a small delivery delay my order arrived BUT one of the large screens was missing. I contacted the delivery company (Tuffnells) because the delivery was clearly marked 2 of 3 so it seemed…
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One4All: Foreign currency cards
Some advice if you ever get a card sent to you in foreign currency:* Contact One4All and ask them to send the value to your UK bank account. * Chase UK said they couldn't accept foreign currency deposits! * The card's probably a gift and purchased by the sender recently, so ask for the transaction fee to be waived. * Make…
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Hotels.com gift voucher theft
I had £364.64 gift voucher from hotels.com and I tried to use it last week and said balance zero. Confused, I contacted them and they said it was last used on 30th August can’t tell me who by or for what booking. And sorry not our responsibility if it’s been used!!!! Anybody know if I can try and get this back? Very upset…
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Click through contracts CAUTION
I had a double glazing salesman visit my house after a doorstep contact. A discount was offered if I agreed to a contract and I was happy with the deal offered. A deposit was paid then the salesman entered the details in his laptop computer. He showed me pictures of the proposed installation on his laptop. He then set…
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Left Without a Flight and Pushed Into Debt (theflightsfare.co.uk)
I booked a Finnair flight with “The Flights Fare” (theflightsfare.co.uk) and had a terrible experience. After paying, it took 10 days before they finally issued my ticket—only after I began a PayPal dispute. Eventually, I discovered they had requested and received a refund from Finnair without my knowledge, leaving me with…
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Cash.Completesave.Co.U
I discovered today, that £15 per month been taken out of my account for 9 months by this company. I have no recollection of having signed up with them and was shocked at this ‘hidden’ monthly withdrawal from my account When I contacted them they said it was relating to ‘money off’ offers and then asked if I wanted to…
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completesave.co.uk warning for parents
My 15 year old daughter has just discovered a debit on her card for £18 by completesave.co.uk. Luckily this was the first one as she checks her band regularly at the moment. After a search online it looks like this company has been automatically signing up unwilling participants for years and they are still getting away…
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The 12 Vents of Christmas 2024
Everyone will have their own list but these are my current ones: Car insurance:Why is no claims history only usable for ONE car BUT claims and accidents must be declared for EVERY car Tradespeople:If you want or quote professional working rates, then do a professional job Banks:Stop telling me to use your app…
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Beware bitcoin scam
I received an email this morning with a photo of Martin Lewis about investing in bitcoin. Beware, obviously a scam, was headed 'investor alert '.
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HMRC
I thought that DVLA was the most dysfunctionsl Governemt office but HMRC beats that.Following a recent code change I have now paid £5k over HMRC's statement of tax due for this tax year. Have given up trying to resolve by phone and requested a review but will take at least 30 working days. Hopeless.
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Cineworld customer (not) care issue: Cannot resolve
Hi, In desperation I am trying anyone who makes reference to Cineworld as I have a long-standing problem that their incredibly poor customer service team haven't resolved. It is a small issue that has become so much more due to the fact they no longer have a telephone service you can use to speak to someone, or a contact…
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AO - actually lovely
So we needed a new hard working and reliable washing machine quickly. We had a look around and AO offered the best and most convenient option. Duly ordered. It arrived on time, the delivery staff were friendly, professional and helpful. The hoov*r washing machine last 6 days..... Duly called AO. They explained it need a…
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Amazon Seller sends envelope containing label instead of product - Amazon shrugs its shoulders
I recently ordered several cans of a product and the day that Amazon tracking said that it was going to be delivered by Royal Mail, I expected a knock at my door from the postman only to just hear my letterbox. I found a grey plastic envelope with a label with the seller's logo at the top and printed details of what I had…
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Last minute ripoff
I thought you might like to be aware of the practises Lastminute.com are using to totally rip off clients. The week before Christmas I decided to book a long weekend break to Paris with Lastminute.com for my wife’s Christmas Present. Having chosen a Hotel and upgraded to de luxe double room with view and chosen convenient…
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Boxing Day "Sales"
What goes through peoples mind when they decide to "pop" out to go to the sales. Drove past Cheshire Oaks twice today - once at ~ 10:30am and again at 14:30pm - both times the queue to get in is horrendous,backing up onto the M56 and causing traffic chaos. Why do people bother or do they really have nothing better to do…
