Praise, vent & warnings

Okay so I was gifted a £150 voucher for a one night stay with dinner for two for my birthday. I followed the link on the voucher to the Red Letter Days website and entered my voucher no. & PIN plus email and managed to get onto the RLD site, so far so good. So now I had a choice either continue with the above or chose a…

I have recently "lost" another parcel with Royal Mail both were 48 hour tracked parcels and both have 2 address labels on, both also had return address labels one on each side of the most recent parcel, when contacting Royal Mail customer service I was advised the parcel was lost and that I should make a claim, my concern…

‘Having completed the fitting of bedroom furniture by a very competent installer, I discovered the headboard finish was not as expected. The headboard consists of 6 soft panels attached to a chipboard panel, which attaches to the wall via two brackets. Unfortunately, when viewed from the side the chipboard edge is clearly…

Hi Moneysavers! I just wanted to share my experience with Onestream today. I renewed a few months ago and had bills of odd amounts, took a good look through them and found that they had charged me for their 'Onestream Assured' scheme (£4.95/month) despite it being a two month free trial, and then they had added it back…

Hi folks. A quick warning for anyone considering buying a phone through BackMarket. I am self-employed; I rely on my phone for my business. For sustainability reasons I bought a phone through BackMarket in May last year (order no52040065) It now has a fault and the only option BackMarket is offering me is to post my phone…

EE Customer Service was non-existent, rude and incapable of resolving my problem today. I see they have almost doubled any broadband bill and it includes range extenders. As I have problems with the internet connection at the back of my house, I phoned to request a range extender. 4 transfers of the call, repeating the…

EE Customer Service was non-existent, rude and incapable of resolving my problem today. I see they have almost doubled any broadband bill and it includes range extenders. As I have problems with the internet connection at the back of my house, I phoned to request a range extender. 4 transfers of the call, repeating the…

Looking for a new broadband provider, went through Top Cashback compare, worked out the best for me: However there is no £2.95 per month router rental, their lowest is £4.95 Top cashback at the bottom: Slightly frustating as I now have to look again and will have work out the costs myself over a 24 month from each…

So I visited Wetherspoons a few weeks back with with my other half and our dog, along with a friend of ours who joined us. We were out having some celebratory drinks, it was late-ish, around 8pm and we were wanting a bite to eat but nothing too expensive, so popped along to our local wetherspoons. We took a seat on one of…

Recently purchased a family meal deal from KFC and wondered if anyone else had noticed the price differences. To collect the meal was £23 but for delivery it was £30 + £4 delivery and service charge. So when I asked what service I was receiving for the additional £7 I was fobbed off with some ridiculous reply which didn’t…

[Text removed by Forum Team] I've just been into hospital for an operation where the odds of death are significant. Before going in I wanted to make sure they my dependents were taken care of, so I contact my various pension companies to make sure the details were up to date. None of them was. For some updating was easy…

i was out with a friend and when he went to pay his MBNA credit card had been blocked, turns out someone had got into it and was trying to use it fraudulently. I also recently had a text about unusual activity on my M&S credit card, this also was unauthorised by me. So it seems CC companies are at last taking an active…

Can anyone share any info on what is happening at Confused.com regarding their rewards incentive. Bought & paid for insurance, obviously verified, voucher for £20 received via app, went to choose participating Vendor and now all I'm getting is 'rewards not available'. Contacted them and given excuse, we're working on it!

I've been watching quite a lot of ITVX recently and they have the SAME adverts at every commercial break including the Tesco Clubcard one (I've got the Power). Now I quite like the song but seeing the same advert at every commercial break (and there are quite a few in the ITVX series), is like torture. But what I find most…

Just a heads-up for anyone relying on John Lewis’s “Never Knowingly Undersold” / Price Promise. I’ve been a John Lewis customer for over 40 years and, until now, had never tried to price-match anything because I trusted the policy. This week I tried for the first time after finding an identical product (same model, colour,…

I foolishly ordered some expensive (£460) car parts from onlinecarparts.co.uk (actually a German company AKA AUTODOC AG) on 20 March. AUTODOC charged my card (unfortunately not a credit card) on 26 March, and soon after showed the parts as 'delivered' on their website with a tracking number I tracked down to Evri. The Evri…

We had a lad turn up last week in a “your local” van enquiring about window cleaning. Agreed to clean but received no bill, said it would be by message but only later realised we didn’t give him our phone number. Feeling it’s now a scam. Anyone aware of them? Don’t event have a business card but I do have some CCTV. Trust…

I was offered a 2 month free trial for Premium when I signed in to my account (I have had this last year for a free ad free month which worked fine) I gave my credit card details which is a standard procedure only to get a confirmation email from Google Play and Youtube thanking me for purchasing a month's worth which will…

Posting this to share my experience in case it helps others. I bought a new OnePlus 15 and used OnePlus’ official trade-in programme to return my 10-month-old OnePlus 13 (512GB), in excellent condition and worth roughly £900. The return was done using the prepaid FedEx label provided by OnePlus, with Mondo Affari as the…

I received a call on my landline this morning. The guy greeted me by my name, then confirmed my postcode. Told me a call blocking device was going to be sent out to me within the next 3 days. The asked me to confirm I was the bill payer. All good up to now. Then he said the price was reduced from £379 to £179. At this…