-
experience with plan.com if anyone could help
In 2019 I company called Prestige Salesman got me on the phone and convinced me to move my company 4 mobile number to plan and pay less than what I pay now. that i signed for 3 years.my bill was reduced by 50 pounds for 1 year but suddenly my bills jumped to 250 pounds after a year, yes I was scammed I had not been told…
-
Is the 18185 override number not available today?
Could someone try 18185 and 0808 1 703 703 override numbers for me to see if they are working. I suspect BT may have blocked them.
-
broadband tv deal comparison tool
just used the comparison tool was looking at the bt deal where you where getting fiber 2 entertainment and cinema for £44.99 when i went in to the deal clicking on the link your getting charged £59.99 what gives why does it jump up in price ?????? nearly signed up before i noticed
-
Sky Internet £28 a month.
Hi, Managed to reduce all our bills or get rid of them. Also earlier in year sky were gonna charge £40+ for broadband but found a offer there at £28 a month. Can I get broadband cheaper at sky or elsewhere? Or is £28 a month a good deal?
-
Landline disconnected by Talk Talk
Hi forum, new poster here, I'm looking for advice as I'm at the end of my tether with Talk Talk. Whilst my mum was in hospital we missed a letter saying that a change of provider had been requested and her phone line would be disconnected. They gave us two weeks and made no other attempts to contact her. She was in…
-
Digital phone lines query
"On the 5th of September Openreach instigated a
nationwide "Stop Sell" on all new copper lines and transfers, as well
as the restarting of stopped copper lines, migrations to a different
Communications Provider (CP) transfers, addition of broadband to copper voice
lines, bandwidth modification, or any modification to…
-
Are telecoms companies protecting your data enough?
We all know that scam calls are a problem, but they're incredibly well oiled machines now and they know a lot of the tricks in order to convince you enough to hand over your details and fall victim. If you're one of the more vulnerable in society (especially with cognitive challenges - like one of my relations) then it's…
-
Openreach Flying Cables Over Private Land
Has Openreach flown a cable across your property and not provided you with any information on objecting to the cable? Some parts of Openreach seem not aware of the latest legislation regarding their rights and OBLIGATIONS when flying cables over private property. It has taken me months to get a cable moved and this is some…
-
Retrospective refund
My Tv licence ran out July 2023. i Cancelled my Virgin subscription in September 2023 and have just found it might be possible to get a refund, i had let my licence just run until it expired not intending to renew it. i haven't watched live tv for years, part of the reason for cancelling the virgin service. I can not find…
-
Is it cheaper to just but a BT Smart Hub 2 and WiFi Disc separately?
My current deal with BT is £30.87 for Fibre 2 with 60Mb guaranteed speed . Coverage is quite patchy in some parts of my house so I might be able to solve it with a SmarthuB 2 and Wifi Disc. BT is offering an 'upgrade' costing an extra £15.12 a month for this equipment but with the same 60mb speed. However the BT shop is…
-
Missing Freesat channel 126
I've been enjoying catching up on past series of Taskmaster which has been showing on 4Extra - channel 126. Suddenly the EPG is blank, has been since last week. There's also no listing on Radio Times online for it. I've done a channel update on my Humax box though assume that as there's no listings that it's not a problem…
-
BT Copper finishing - what options have I
My local roads are being dug up by a broadband supplier (not Open Reach). I currently have my broadband/phone by Talk Talk (FTTC) and I am recently out of contract. All very tempting when the rep called - low fibre rates, buy me out TT contract I have been enquiring of this supplier what happens about the phone - as they…
-
Virgin Media with O2 Sim contract change allows cancellation but O2 don't allow
Impossible to cancel O2 Sim without early repayment charge! I received an email on the 15th saying that Virgin Media are changing their contract to allow them to increase the price each each but "If you’re unhappy with anything in this email, you can cancel your package, including the O2 sim in your Volt bundle, any time…
-
Openreach and Vodafone compensation scheme queries
Having some trouble getting fibre installed via Vodafone - first installation appointment was a no-show by Openreach (Vodafone have accepted that's a missed appointment under the automatic compensation scheme, and daily compensation until I actually get connected). But I've since had two further Openreach appointments…
-
Moving house and transferring phone number with SKY
Hello, I will be moving home soon and would like to take my landline phone number with me. Currently, I am with Sky, and according to their policy the landline phone number cannot be transferred to a new home. I am not happy with their service, as they not provide minimum download speeds (checked with Meteor and Speedcheck…
-
Freesat and Netflix
Ditching Sky TV and purchasing a Freesat box (with recorder)in the Black Friday sales. Will we be able to record Netflix into the Freesat box ?
-
Virgin Media Essentials
Going to move my mum to this tariff. Does anyone use it? Only 3 devices using wifi in the house. A laptop/ one wifi security camera and a mobile phone. Choosing the Broadband Essentials Plus and have to ask for the Talk More Anytime to be added. Mums currently paying £49.50 a month for broadband and talk, so thinking can…
-
Digital voice and retirement properties
I am thinking about retirement properties where each retiree owns or rents an apartment within a block. Would Open Reach (or similar) replace the copper leading to each apartment with fibre? What would be the way forward with landlines and alarm systems?
-
Ability to make emergency calls
Hello everyone.I've just moved to a house with very poor mobile signal and so it is important to get a reliable line for emergency calls should they ever be necessary.There is a BT master socket in the house, but can I just get a line for emergency calls without having to pay for an otherwise unused line?Thanks.
-
Which CRA does Three Mobile check & do Three report to the CRAs
Do Three Pay Monthly SIM contracts report to the credit reference agencies?Which of the CRAs does Three check when you apply for a contract?
Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?
24.2K discussions
187.6K comments
Most recent: Possible to Have Virgin Media & BT same time? by paradigital
10 August at 10:48PM
Need help choosing the best value contract, SIM-only deal or PAYG?
Satellite, cable, terrestrial or streaming? This is the place for questions about TV services.