We'd like to remind Forumites to please avoid political debate on the Forum... Read More » This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Phones & TV

Discuss landline phone services and TV subscription packages.

Broadband & internet access

Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?

24.2K discussions 187.4K comments Most recent: Virgin renewal doesn't mention V6 / Tivo by Detail_Merchant Today at 4:14PM
Mobiles

Need help choosing the best value contract, SIM-only deal or PAYG?

63.2K discussions 526.5K comments Most recent: EE Proposed moving to new 30 day rolling contract by SWAMP_MAN Today at 7:08PM
TV MoneySaving

Satellite, cable, terrestrial or streaming? This is the place for questions about TV services.

8.8K discussions 81.9K comments Most recent: Sky TV Competitors by ballyblack Today at 8:30AM

Sky - Moving house/downgrading/slow internet
Summary - "Moving house, want to take sky over to new house, but noticeably slower internet at new address, also want to lower bill" Hi all, I am in the (slow) process of moving house, no fix date, so I toggle between the two properties, but still in current house using my Sky package, TV, phone & BB (ancient HD plus box,…
BB and calls to Ireland landline help please
I need some suggestions please. We need a new Broadband contract and my partner needs to be able to call her mum in Ireland who has no internet - approx 300 mins per month. We’ve previously added an international calls package to the Sky BB contract but I wonder if there are alternative ways? Mobile sim with international…
Move to Voip for home line
I understand everyone on BT/Openreach will need to move to digital services such as VOIP, or buy an adapter for their analogue phone by 2025. A friend in Worthing told me she received a free digital handset from BT when they changed her over, although I'm not sure of the details. Is it worth buying a new handset or adapter…
BT Broadband come to end of contract - how to get the best deal?
My BT contract has come to an end. I want to stay with them (connection has always been good) I am paying £57.50 a month just for Fibre with BT Halo 3 + landline (which I never use) How can I get a better deal with them - I want to reduce the cost, not add additional products. Thanks,
Spam texts, unable to reply or block
for months I've been getting spam messages about solar panel installation courses from " J Valente", tried to report to 7226 but hit a wall when it says "reply to them with xxx" as I can't reply, theres no option on my phone as it doesn't seem to come from a number, it just says "J Valente" using basic android text…
Will my call blocker "thingie" be impacted by the coming PSTN switch off?
Happy weekend everyone,I've used a CPR call blocker box for several years and this is brilliant at blocking nuisance/scam calls and any numbers that I choose to program in. This box plugs into my BT landline phone socket and my phone plugs into the box. I've heard about the coming PSTN switchoff in 2025 and I have a…
Dodgy Terms when Moving House with Talk Talk
Hi, I'm in the process of moving home, and trying to move over my broadband. I have 11 months left, and have been told by their online system that I can't transfer my current 'deal', so have to start a new one. Not the end of the world, as only 6 months longer than the current one, and only slightly more. However, when I…
phone landline
Hi all, I rarely use my landline but answered it yesterday as it was ringing, the phone ring stopped but all i could hear in the handset has the ring signal, I called myself from my mobile with the same result, have done a line check with my provider and it says all ok so I thought its the phone and bought a new one but…
Move everything to Virgin?
Hi, I am just out of contract with BT for Broadband and Sky for TV and looking for some advice on best options out there to either renew or replace these providers. BT is Fibre 2 which I can renew for £36pm. Sky Q package is pretty much everything inc Cinema, Sports, HD, etc which I can renew for £101 (before the cancel /…
SKY HD £8.00 per month!!!
Noticed that my sky subscription is going up again. Fair enough that businesses themselves aren't immune from rising costs but is it just me that thinks Sky charging £8.00 per month for 'HD', which has been around for 20 odd years, is an absolute RIP OFF!! Currently paying £4.00 pm for HD and I thought that was bad, but…
Virginmedia Lost my Emails
I had an email address where I kept my health related correspondence. It included scan reports, blood results etc etc. The address is now active, after last week's outage but all my important emails prior to the outage are still gone. Is there any chance they'll be returned?
If you don't pay for TV licence or pay over the deadline, will they charge you more?
Are fines, enforced? It just seems like such a waste of money, wanna ditch it but do watch it from time to time. Got a day to pay before dealine. Will price go up if it goes over?
Not a PlusNet customer but have been charged
Hello, this is my first post so apologies if this isn’t under the right heading etc. I am writing this as I need advice on how to manage and escalate an issues with PlusNet. My issue: I have started to look through my dads financials (he has been diagnosed with dementia). On reviewing his credit card statement I see that…
Current Plusnet broadband with landline finishing soon - what are the options?
Our current broadband deal with Plusnet is finishing in the next month. It includes the landline, which we really dont use and only gets rung by spam, my father or our eldest son. Everyone else uses mobile. Plusnet are offering us a deal without the landline, in preparation for the switch off over the next 2 years. It's…
Why can't you see if there is anything worth watching on Netflix without subscribing first
I was thinking of re-subscribing to Netflix, but it seems it is Netflix's policy to not let you see what shows and movies they have until you pay for a monthly subscription, but I am not sure if they have anything I will be interested in watching. I thought I must be missing a link somewhere on the site that will show me…
Virgin Media rip off, not bothered about cancellation
My partner has just had a letter from VM saying that her contract has ended and the monthly bill is going up to £68.77 for a basic package. I just looked online and they offer new customers the same package but with double the internet speed for £31.99. She has just called them and they said £62 a month was the best they…
Lyca Mobile MSE blagged offer
Having seen people comment about the Lyca mobile website being a bit dodgy occasionally when it comes to sign up/payments etc, can anyone vouch for/advise on the Lyca "MSE 1" offer? (Or any other blagged Lyca offer) I saw it listed on the MSE comparison tool for SIM deals. The offer (at time of writing) listed for the MSE…
What has happened to my Landline?
After finding phone not working yesterday, saw a guy up the telegraph pole, removing the round white things and my cable. Then 'caught' him hanging over the garden. Presumably some sort of new cable from pole to house, but no communication of any sort.
Emails destroyed!
Decided to terminate contract for my landline with Plusnet a few weeks ago as I wasn’t using it. The contract was for landline and broadband and the cost had increased by quite a bit. The broadband speed was not good. On the 7th June it ceased, and a few days later went to check my emails only to find there was nothing at…
Changing from Business to Residential Phone & Broadband
Can anyone advise, please? After a nightmare 6 months following BT selling me a BB/Phone package that cannot be provided as that particular service isn't actually available in my area, and the subsequent incompetence of trying to reinstate my previous package, I am looking to change providers when the current contract ends…

★ ★ ★ Meet your Ambassadors

Confirm your email address to Create Threads and Reply

MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

View All

Phones & TV

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Categories

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free

Phones & TV

Category List

Discussion List

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Categories

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free