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Moving home, Sky broadband not available
Hi all, I wondered if anyone could help. I currently have sky broadband, tv and talk, no longer in the contract period. But we are moving house at the end of January. I was going to call and threaten to cancel to get a better deal soon anyway. Sky contacted me to let me know the people moving into ours had been in touch to…
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Get rid of Sky landline and broadband? Rarely use landline.
I'm not highly knowledgeable about technology. I've originally had a good deal with Sky for a landline, and broadband and sky Tv. I rarely use my landline, and now I've got a Lebara sim (and will be signing up for a sim contract soon) i use it even less. I am out of my sky contract now on a rolling contract , and I spoke…
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Currys Chief Exec
Does anyone have an email address?
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Miss -selling by Sure Communications
Hi, i'm new to this site and would kindly ask if anyone might be able to give me some advice on what I can/should do next regarding a contract I have taken out with a company called Sure Communications. I'll try to keep it short. I was cold called just over a week ago by sure and talked into changing my 4 mobile monthly…
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Sharing my Netflix with someone - how likely I'll get booted?
https://help.netflix.com/en/node/24926 So I'm on the Standard plan so as I understand it, my account can show on 2 devices at once but it says at the top "single household". A family member got their Netflix through someone else but there were issues with the account because this person turned out to be giving their…
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TV Licence, i am sure i don't need one?
I have a rented apartment, i listen to talksport on my mobile app and i also have a firestick with all sports etc on which i watch but i dont watch bbc etc. I cannot remove the aerial as it is rented. I keep getting letters saying £1000 fine if don't purchase. Shall i just ignore them? the last one says it is notice of a…
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JC international Acquisition Talk Talk N1SDT Claim Form
Hello, this is my first time ever getting something like this and I have no one to help me and am unsure where I can turn to. I have just received a Claim Form and I'm overloaded with information. I signed up for Talk Talk in 2020 and was in my first-month contact before contacting them to explain I was going to be moving…
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Ofcom compensation scheme
In August this year we and our neighbours found ourselves without our landlines. Fortunately we didn't lose our broadband connections so with a little ingenuity and by getting one of our very elderly neighbours a mobile and PAYG sim card we just about managed. I reported the loss of service as soon as I was aware and…
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Plusnet - customer service from hell!
Not sure I've ever had worse customer service from a company - just putting this here to warn other people as they currently offer the cheapest broadband deal on MSE. - We requested an upgrade to full fibre in September - Appointment was a month later - engineer failed to show up when my wife took the day off work. -…
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Oh the design 😢
Got BT's Home Essentials and went for the 67Mb package, simply because it was giving me more speed at a reduced price. When the gear arrived I was surprised at how antiquated the handset looked. The phone itself felt cumbersome, and to enter names you had to go through the old system '3 short taps' if you wanted to get to…
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Mobile phone contract
Hi, I have been with my mobile phone company for several years & in May this year I received a phone call from them telling me I was eligible to upgrade my phone and contract with no cancellation fees continuing with the same phone number . I agreed to a new 2 year contract, upgrading my phone with them in place of my…
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Google map - gone silent - can it be fixed?
Suddenly, and without any reason I can find, Google maps has stopped giving street by street instructions. Bluetooth works fine, sometimes maps makes a sound, but otherwise its silent. Without bluetooth no directions either. Been through Settings, can't find any way to turn it back on. Ways directions are fine. Any way to…
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Do Landline only deals still exist?
Since my grandad passed away in 2017, I've been managing my grandma's finances and bills. Since moving in with her in May, I've been looking at further consolidating her bills and seeing what I can merge in with any of my packages etc to save money. My grandad had a Sky TV, broadband and landline package, in which after he…
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TV License Renewal - Planning Not to Renew but Need Advice Please
Hi all My partner and I work shifts and watch very little TV. What we do watch is either on Netflix, Amazon Prime or Youtube. I previously watched BT Sport (thanks to a free trial with an EE phone contract but that has expired and I do not plan on renewing). The only BBC content we have consumed in 12 months is news…
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BT messed up my order
Took out a Social tariff broadband contract with BT on 3rd Dec 2022. It included phone line and I added TV package. WELL CHUFFED .Due to poor credit score I had to pay £30 deposit plus £9.99 postage for equipment but still WELL CHUFFED. 1 hour later received confirmatio of order to WRONG ADDRESS! NOT SO CHUFFED Rang…
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VIRGIN MEDIA horrible company but NOT blackmailers....
EDIT *** I AM NOT ACTUALLY BEING BLACKMAILED - VM ARE NOT FORCING ME TO DO SOMETHING - VM ARE NOT THREATENING ME - BLAH BLAH BLAH ********* Like many my £85 vm deal is expiring and jumping to £147. I can't afford to pay that and actually dont want to keep the full package any longer so cant really afford £60-£70 plus any…
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Mobile As Main Phone
Hi we currently have a package with Sky which includes Anytime Extra landline and their Superfast BroadBand, I used to use it a lot to call my Mum at least once daily but unfortunately now I only use it for other calls to DWP benefits, or hospitals etc that are essential. Without the TV package I pay £38.50 in total…
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Breaking contract or reducing package
Really hoping someone can help give some advice on what I can do in this situation. I signed up to BT broadband and BT Sport in the beginning of 2022 with a total package cost of £54 (32+22). It was a manageable price for me then but things have changed since. Wife is expecting now with the kid due in Jan. The price went…
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Residential VOIP Service
Has anyone used a VOIP service as a replacement for a landline? I got my mother a £6 a month unlimited minutes Giff Gaff SIM but she will not hear of getting rid of her landline. I've tried there applying for the BT Essentials Landline only contract for £10 a month but it popped up that she was not eligible. She gets…
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SKY Mobile Phone Contract
I recently added my daughter to the mobile phone contract I have with Sky Mobile. Unfortunately it turned out to be not as easy as I first thought. So when the new iPhone 14 arrived all my daughter needed to do was to swop the sim card phone number for her own existing phone number. I had been given a sky contact number…