-
SKY dirty trick
I was just on the phone to Sky to cancel my Sky Cinema I had it on offer for £6 and now back to normal price of £12. You have to ring you can’t cancel on the app. Spoke to an advisor, who said it would be no problem and he could cancel, then waffled on about checking if he could find a better offer etc etc. he said he…
-
is fttp coming
hi all question, i see on my council website my street and full estate is going to be covered with roadworks for 4 weeks, its all with virgin media, thing is my full area is all openreach phone lines thats has the hold in full estate, we all have access to fttc which are getting about 60/18 and the cab is a few hundred…
-
How do I find my telephone line provider?
We have moved into a rented property and the landlord does not know who the last telephone line provider was. How do we find out to get it reinstated/reconnected?
-
Virgin phone and broadband. Advice needed
I'm currently
paying £54 pm (should be £63 but I have
£9 discount) for Virgin broadband M200 and Talk More Anytime (now called
Anytime chatter) I spoke to retentions and this was the best deal they could
give me. (They threw in faster broadband which I probably didn’t need) There's only me in the house and watch…
-
Virgin media 02 charge
Hi I pay a monthly direct debit for my virgin media. I also pay a separate charge for 02 phone of £33 which I don't use or don't want but am told by Virgin Media that it's a non negotiable part of the contract. I know someone with Virgin Media who doesn't pay it. This seems like an unfair term to me but I could be wrong.…
-
TV with Freeview and Sky+HD
My faithful 23 year old TV has finally given up and I’ve been given a TV with Freeview built in. I don’t have an aerial, only a Sky +HG box. I can’t get the TV to tune in at all. Is it possible to use the TV without having an aerial via the Sky box?
-
BT disconnect
Mother in Law died in June and am trying to get the line disconnected and the account wound up. Have rung BT up 5 times now to get it disconnected with promises every time that it would be sorted but despite a voice message on my mobile 2 days ago to say it's disconnected it still isn't, nor have we received the final bill…
-
New Virgin Media terms - will you be cancelling your contract?
Virgin Media are changing their terms soon so that you can’t cancel if they change their prices mid contract. Details: We usually change our prices each year – writing to let you know how much they’re going up and giving you the chance to cancel. From April 2024, we’re doing things differently, so any price rise to your…
-
MSE News: Virgin Media to hike prices by 13.8% – but you can leave penalty-free
Millions of Virgin Media broadband, TV and home phone customers will see their bills increase this spring by an average of 13.8%. The telecoms provider has also announced that its prices will rise above inflation in future. But affected users can cancel penalty-free as a result – here's how to beat the hikes. Read the full…
-
Sky Router and Sky Test using App
Am I missing something here. Being at home more now, I notice that the sky router is increasingly unreliable. We lose internet access and TV service numerous times every day. I basically use mobile internet at home even though I am working just a few feet from my router. When I call Sky they “tested” the line and told us…
-
ID mobile iPhone 15 pro Max - help
Please can you help me? Am I being stupid with my calculations on my contract? Normally I would buy sim free but i'm thinking this contract deal is actually better. Have I just miscalculated? Sim free is £1199 . You can get £11 per month, unlimited data from ID mobile. 12 month contract. With EU roaming - 30GB limit. 11 *…
-
Beware of Phantom Call Charges
I had 3 of these on my last bill, one for speaking clock, a ringback charge, and a call to a local Indian restaurant, all within the space of one hour which I contested. BT refunded these charges which were minor, but without admitting responsibility. I wanted to record that my phone was being billed for calls I'd never…
-
Openreach Stops Selling New UK Analogue Copper Phone Lines
https://www.ispreview.co.uk/index.php/2023/09/openreach-stops-selling-new-uk-analogue-copper-phone-lines.html
-
Sky Signature versus Sky Ultimate
I pay for Sky Signature. My wife wants Netflix Basic which comes with Ultimate. How much would the Sky upgrade be? Is it cheaper than subscribing to Netflix directly?
-
Cancel Sky broadband to avoid price increase & lose Sky TV discount - is this 'penalty free'?
Now sorted - spoke to Sky and they reinstated all discounts.
-
Now Broadband Fibre
I am considering leaving BT to try Now Fibre,73 Meg download for £21 a month for my 12 month contract. Anyone have recent experience with them. Also I have 15 days of my BT contract still to run,how soon can I start my switch without penalty ?
-
18185 Not Working?
I tried using 18185 this morning and both the 18185 number and the 0808 number appear to be dead. I used both my landline and mobile with the same result. Does anybody know if it's now defunct? If so, any recommendations for an alternative? Primary use will be on PAYG mobile phones to make occasional UK calls, so something…
-
Any BT TV Users out there - few questions?
Thinking of ditching Sky for BT TV, mainly because I am fed of up paying sky high prices (no pun intended) and having to argue with agents for hours to try to get any discount at all. Is the recorder box they provide reasonably good? I understand you don't need an aerial anymore and you can stream and record freeview over…
-
Do I need to cancel my old EE account?
I now have a new lebara mobile account and my number has been successfully transferred to Lebara. Do I need to cancel my old EE account? Thanks, Fortyfoot
-
RWG Mobile. Any good?
Hi, I also posted this on the Three Price increase thread, but... So I am thinking of transferring my three PAYG to RWG PAYG (probably their Free £5 package), But I haven't heard of RWG before, so just wanted an opinion of those who have experience of them? Thanks
Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?
24.2K discussions
187.7K comments
Most recent: Possible to Have Virgin Media & BT same time? by Yarrows
Today at 1:28PM
Need help choosing the best value contract, SIM-only deal or PAYG?
Satellite, cable, terrestrial or streaming? This is the place for questions about TV services.