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Missing Freesat channel 126
I've been enjoying catching up on past series of Taskmaster which has been showing on 4Extra - channel 126. Suddenly the EPG is blank, has been since last week. There's also no listing on Radio Times online for it. I've done a channel update on my Humax box though assume that as there's no listings that it's not a problem…
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BT Copper finishing - what options have I
My local roads are being dug up by a broadband supplier (not Open Reach). I currently have my broadband/phone by Talk Talk (FTTC) and I am recently out of contract. All very tempting when the rep called - low fibre rates, buy me out TT contract I have been enquiring of this supplier what happens about the phone - as they…
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Virgin Media with O2 Sim contract change allows cancellation but O2 don't allow
Impossible to cancel O2 Sim without early repayment charge! I received an email on the 15th saying that Virgin Media are changing their contract to allow them to increase the price each each but "If you’re unhappy with anything in this email, you can cancel your package, including the O2 sim in your Volt bundle, any time…
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Openreach and Vodafone compensation scheme queries
Having some trouble getting fibre installed via Vodafone - first installation appointment was a no-show by Openreach (Vodafone have accepted that's a missed appointment under the automatic compensation scheme, and daily compensation until I actually get connected). But I've since had two further Openreach appointments…
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Moving house and transferring phone number with SKY
Hello, I will be moving home soon and would like to take my landline phone number with me. Currently, I am with Sky, and according to their policy the landline phone number cannot be transferred to a new home. I am not happy with their service, as they not provide minimum download speeds (checked with Meteor and Speedcheck…
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Freesat and Netflix
Ditching Sky TV and purchasing a Freesat box (with recorder)in the Black Friday sales. Will we be able to record Netflix into the Freesat box ?
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Virgin Media Essentials
Going to move my mum to this tariff. Does anyone use it? Only 3 devices using wifi in the house. A laptop/ one wifi security camera and a mobile phone. Choosing the Broadband Essentials Plus and have to ask for the Talk More Anytime to be added. Mums currently paying £49.50 a month for broadband and talk, so thinking can…
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Digital voice and retirement properties
I am thinking about retirement properties where each retiree owns or rents an apartment within a block. Would Open Reach (or similar) replace the copper leading to each apartment with fibre? What would be the way forward with landlines and alarm systems?
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Ability to make emergency calls
Hello everyone.I've just moved to a house with very poor mobile signal and so it is important to get a reliable line for emergency calls should they ever be necessary.There is a BT master socket in the house, but can I just get a line for emergency calls without having to pay for an otherwise unused line?Thanks.
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Which CRA does Three Mobile check & do Three report to the CRAs
Do Three Pay Monthly SIM contracts report to the credit reference agencies?Which of the CRAs does Three check when you apply for a contract?
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SKY dirty trick
I was just on the phone to Sky to cancel my Sky Cinema I had it on offer for £6 and now back to normal price of £12. You have to ring you can’t cancel on the app. Spoke to an advisor, who said it would be no problem and he could cancel, then waffled on about checking if he could find a better offer etc etc. he said he…
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is fttp coming
hi all question, i see on my council website my street and full estate is going to be covered with roadworks for 4 weeks, its all with virgin media, thing is my full area is all openreach phone lines thats has the hold in full estate, we all have access to fttc which are getting about 60/18 and the cab is a few hundred…
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How do I find my telephone line provider?
We have moved into a rented property and the landlord does not know who the last telephone line provider was. How do we find out to get it reinstated/reconnected?
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Virgin phone and broadband. Advice needed
I'm currently
paying £54 pm (should be £63 but I have
£9 discount) for Virgin broadband M200 and Talk More Anytime (now called
Anytime chatter) I spoke to retentions and this was the best deal they could
give me. (They threw in faster broadband which I probably didn’t need) There's only me in the house and watch…
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Virgin media 02 charge
Hi I pay a monthly direct debit for my virgin media. I also pay a separate charge for 02 phone of £33 which I don't use or don't want but am told by Virgin Media that it's a non negotiable part of the contract. I know someone with Virgin Media who doesn't pay it. This seems like an unfair term to me but I could be wrong.…
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TV with Freeview and Sky+HD
My faithful 23 year old TV has finally given up and I’ve been given a TV with Freeview built in. I don’t have an aerial, only a Sky +HG box. I can’t get the TV to tune in at all. Is it possible to use the TV without having an aerial via the Sky box?
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BT disconnect
Mother in Law died in June and am trying to get the line disconnected and the account wound up. Have rung BT up 5 times now to get it disconnected with promises every time that it would be sorted but despite a voice message on my mobile 2 days ago to say it's disconnected it still isn't, nor have we received the final bill…
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New Virgin Media terms - will you be cancelling your contract?
Virgin Media are changing their terms soon so that you can’t cancel if they change their prices mid contract. Details: We usually change our prices each year – writing to let you know how much they’re going up and giving you the chance to cancel. From April 2024, we’re doing things differently, so any price rise to your…
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MSE News: Virgin Media to hike prices by 13.8% – but you can leave penalty-free
Millions of Virgin Media broadband, TV and home phone customers will see their bills increase this spring by an average of 13.8%. The telecoms provider has also announced that its prices will rise above inflation in future. But affected users can cancel penalty-free as a result – here's how to beat the hikes. Read the full…
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Sky Router and Sky Test using App
Am I missing something here. Being at home more now, I notice that the sky router is increasingly unreliable. We lose internet access and TV service numerous times every day. I basically use mobile internet at home even though I am working just a few feet from my router. When I call Sky they “tested” the line and told us…
Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?
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