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Out of contract with Virgin. Is this offer reasonable?
I am out of contract with Virgin, I contacted them earlier this week via WhatsApp (it was a nightmare and I won't make that mistake again). Because a family member living with me temporarily likes football I enquired about adding sports to the package. They offered me all sorts of things I didn't want at a higher price so…
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Virgin Media email issue
I realise I might be clutching at straws here. I left Virgin and for a few months I was still able to access my Virgin emails, all of a sudden (no warning) my access stopped. I definitely don’t want something for nothing but I thought they might warn me when they were about to close my account? Is it possible for me to…
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TV Licence - News via Catch-Up Service?
Hi - the only live TV or BBC iPlayer service I watch / use with any regularity now is the news which makes the licence fee look like very poor value for me, and that's before the next price hike. I mostly use Amazon Prime or watch pre-recorded Youtube videos. Lots of good stuff on this forum on the rules / implications…
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Contract Ending - Virgin Media BB+TV+Phone - Help Requested
Short version: currently on VM BB+TV+Phone but want just BB when VM contract ends in about a month. Do I need BT landline rental even if I go with another ISP? Long version: up to 8 yrs ago we were with BT for ~20Mbs BB+TV+Phone, but switched to VM. Now I want only BB as TV will be Freeview HD and can do without landline…
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EE/BT Haggling Success
I don't know whether this is a good deal or not, but I was happy. Just in case others are haggling with BT/EE. Was paying £150/month for 3 mobile phones 40MBps broadband TV entertainment and sports package Home phone line Now paying £54/month for the first 3 months £97/month from month 4 of a 24 month contract and I now…
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Utility Warehouse phone line cut off
Hello i called Utility Warehouse last week. I requested to stop our Broadband service but wanted to keep the landline. The operator misunderstood and stopped the landline instead. What’s worse is they cannot reinstate it. They promised to call me back today but didn’t. I chased them up and they said they’d email but they…
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Virgin took too much money, how do I get it back?
My new 18 ma onth virgin contract was supposed to be £43 a month but they tool £106, after long pointless conversation on phone with them endlessly lying they finally agreed to pay back £63 in 5 -10 days. I'll believe it when I see the money. Would blocking the direct debit and telling them to email or post the bill work…
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Phone Companies "Landline Charges"
My understanding is that the
copper cable landlines are being discontinued and replaced with VOIP, which is
through the Broadband System. I am with Virgin Media and have
now been moved by them to VOIP, I had no choice with this, I was told I had to
change Now that I am using VOIP via my
broadband, should I still be paying…
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Cease on line, orders won't process, no service for a month
Hi all, I found a similar thread to my issue on this forum so hope this is the right place to seek advice. I have what may be a complex issue and hope someone might have some insight into this. I was with Vodafone broadband and put in an order with Shell Broadband for phone and internet, intended to switch to the new…
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BT Digital Voice and burglar alarms
Hi - we're about to be switched over to BT's Digital Voice and have been told by our alarm company that although our burglar alarm will still sound, the automated phone calls to alert us to this will not be possible. They have said that they can fit a converter (that we would need to provide a sim card for), for approx.…
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BT TV subscription
I have a contract with BT TV, which ends next February. Since June 2022; I have not used it because the picture quality was so poor. I called BT in July 2022 to report this and they said there were no faults and advised me to have the aerial checked. I did this and went back to them. They said there was nothing more they…
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Swap to any fibre and keep old BT number?
Researching on behalf of my elderly mother. She currently has a VERY slow BT line with Broadband provided by Talktalk. When I say slow, I mean 1.5Mbps on occasion. Fibre has been installed in the street and her neighbours have taken to it. We want to upgrade her BB to the fibre but she is adamant that she wants to keep her…
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Is it still possible get a new contract to provide traditional landline coverage?
My elderly, sickly father-in-law has just moved house and wants a landline. Apparently the previous occupant relied on her landline which was working a year ago. However, all the new contracts I have found provide an internet phone, which won't work if there's a powercut or (I think) the broadband is down. This is not…
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Which? and Citizens Advice say 'Unpredictable' broadband and mobile price hikes should be banned
Broadband and mobile firms should be banned from hitting their customers with unpredictable mid-contract price hikes, consumer group Which? and charity Citizens Advice have said. Read the full story here: 'Unpredictable' broadband and mobile price hikes should be banned, say Which? and Citizens Advice If you haven't…
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Netflix in Sky - ads/no ads? Downloads possible?
Looking to change from our current virgin package which is £52/mth, plus we pay for Netflix on top, to Sky £38/mth stream, fibre and Netflix. does the Sky Netflix basic need upgrading? On the basic I know you can only watch on one device at a time, but can you have multiple devices setup to watch on? Is it the ads version?…
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Best Reliable Streaming App Services apart from the top Brands?
Does anyone have suggestions for a streaming app service which is not a Top Brand, which all seem to have gone through the roof on price, but who is nevertheless comprehensive for Live TV, movies & Series content?
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New to fibre? Then you might lose your phone number.
In my area fibre has just arrived. Now I want to switch provider and it turns out I might have to lose my phone number. In my case no big deal, but it should.have been made clearer this was going to happen. I have tried several broadband provider and none can guarantee I can port my number. I have phoned shell (my would be…
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Change contract in cooling off period - Sky
I signed up to Sky TV but this is now cheaper with blakchc Friday deals. If I cancel (still in cooling off period) would I still be eligible for the cheaper deal or do I need to ring to try and get better deal?
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Vodafone cancellation notice near end of 2 year contract?
Hi, So I dont have a contract of my own due to having a work mobile, but 2 years ago I took out a contract for my son, now in uni, but the account in my name, and app set up for my phone (obv restricted from additional spends outside of contract) Anyway, it says now Contract ends in 29 days when I load up on the app.…
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How to leave Sky without penalty?
I still have 1 year left on an 18 month contract with Sky but now I can,t really afford it. Is there a way to cancel without any penalty?
Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?
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Most recent: Possible to Have Virgin Media & BT same time? by Yarrows
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