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BT TV subscription
I have a contract with BT TV, which ends next February. Since June 2022; I have not used it because the picture quality was so poor. I called BT in July 2022 to report this and they said there were no faults and advised me to have the aerial checked. I did this and went back to them. They said there was nothing more they…
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Swap to any fibre and keep old BT number?
Researching on behalf of my elderly mother. She currently has a VERY slow BT line with Broadband provided by Talktalk. When I say slow, I mean 1.5Mbps on occasion. Fibre has been installed in the street and her neighbours have taken to it. We want to upgrade her BB to the fibre but she is adamant that she wants to keep her…
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Is it still possible get a new contract to provide traditional landline coverage?
My elderly, sickly father-in-law has just moved house and wants a landline. Apparently the previous occupant relied on her landline which was working a year ago. However, all the new contracts I have found provide an internet phone, which won't work if there's a powercut or (I think) the broadband is down. This is not…
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Which? and Citizens Advice say 'Unpredictable' broadband and mobile price hikes should be banned
Broadband and mobile firms should be banned from hitting their customers with unpredictable mid-contract price hikes, consumer group Which? and charity Citizens Advice have said. Read the full story here: 'Unpredictable' broadband and mobile price hikes should be banned, say Which? and Citizens Advice If you haven't…
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Netflix in Sky - ads/no ads? Downloads possible?
Looking to change from our current virgin package which is £52/mth, plus we pay for Netflix on top, to Sky £38/mth stream, fibre and Netflix. does the Sky Netflix basic need upgrading? On the basic I know you can only watch on one device at a time, but can you have multiple devices setup to watch on? Is it the ads version?…
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Best Reliable Streaming App Services apart from the top Brands?
Does anyone have suggestions for a streaming app service which is not a Top Brand, which all seem to have gone through the roof on price, but who is nevertheless comprehensive for Live TV, movies & Series content?
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New to fibre? Then you might lose your phone number.
In my area fibre has just arrived. Now I want to switch provider and it turns out I might have to lose my phone number. In my case no big deal, but it should.have been made clearer this was going to happen. I have tried several broadband provider and none can guarantee I can port my number. I have phoned shell (my would be…
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Change contract in cooling off period - Sky
I signed up to Sky TV but this is now cheaper with blakchc Friday deals. If I cancel (still in cooling off period) would I still be eligible for the cheaper deal or do I need to ring to try and get better deal?
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Vodafone cancellation notice near end of 2 year contract?
Hi, So I dont have a contract of my own due to having a work mobile, but 2 years ago I took out a contract for my son, now in uni, but the account in my name, and app set up for my phone (obv restricted from additional spends outside of contract) Anyway, it says now Contract ends in 29 days when I load up on the app.…
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How to leave Sky without penalty?
I still have 1 year left on an 18 month contract with Sky but now I can,t really afford it. Is there a way to cancel without any penalty?
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TV license sjp notice advice
hi all i recieved a tv license sjp notice today. A tv license agent attended my property and said iv not being paid for tv license, i said to him i do not watch bbc channels but watch netflix/sky and kids watch youtube. he said as your watching sky you have pay for license, i said to him i did not know then he set up a…
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Sky upgrade from HD to Q box
Hi I've had a few emails in the past offering an upgrade on my Sky HD box but dependant on taking the multiroom service. Just had a letter the other day offering free upgrade with no mention of the multiroom service. I assume we are getting close to the point where Sky no longer wants to support these boxes and wondered if…
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Openreach Land Line Exchange Closures 2023
I have found out my local BT/Openreach telephone exchange is due to close sometime before the end of this year! This means my “Fibre To The Cabinet” internet connection and telephone land-line will no longer be available. I will no longer be able to use the internet for home shopping deliveries, internet banking or phone…
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Apple Battery Throttling Court Case
Hi, I just got a new phone so I was going to sell my old iPhone 12 mini to one of the websites like Mazuma that buy old tech (I was going to use SmartCellular as they're offering the best price at the moment). I was also going to add on my old iPhone 7, it's only really worth £40 but it's a nice chunk to add on with the 12…
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ASDA PAYG top up cards
Hi, Just wondering if anyone can confirm these still work as a method please? Used to be just take the (linked) top up card into customer service of ASDA, give them a tenner and it would go on to your mobile account. They are saying thats stopped though? (you can still order a top up card from Asda mobile online but dont…
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Vectone mobile lack of action
I like many other people had a sim with vectone which I have had before they took over delight mobile. I found better deals elsewhere and their customer services were appalling, but kept the number for incoming calls & text for many years. About the 24th October the line ceased functioning but the number was still active…
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Being billed for services never rendered
Hi All, Back in 2021 I moved into my first rental property and took out an energy, broadband and phone package with SSE. At the time I moved in and for some months afterwards, there was scaffolding at the property, so when BT openreach came to me and found that a previous tenant had cut the cable, they were not able to put…
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Using Virgin Media Infrastructure
Hi. Recently Virgin Media have flooded our local area with fibre to the house (well to points just outside the house). We have never had Openreach lay fibres to the house, although a few house in other local roads have, and now have VM too (!). Question is, if I were to join VM and they install fibre in the last leg from…
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Sky TV nasty customer service when you want to cancel?
I decided to go for the new Sky Stream service and signing up online was extremely easy, however I decided to cancel in the cooling off period and it was a bit of a nightmare. You can only cancel over the phone and they first asked me why I wanted to cancel? Told them cost was too high and then all of a sudden was told…
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Want to leave Sky TV - alternatives?
I've been with SkyTV forever and arguing with them every 18 months to keep the cost down is wearing thin. I currently have SkyQ, Sky Signature (the most basic package), plus Broadband with a Booster and Netflix. The monthly cost has gone from £59 to £79, although they increased it to over £90 until I called them and…
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