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18185 and digital voice

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cherry76
cherry76 Posts: 1,097 Forumite
Part of the Furniture 500 Posts
Switching to digital voice can  you still  use 18185? 
Thanks

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  • marcia_
    marcia_ Posts: 3,467 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    cherry76 said:
    Switching to digital voice can  you still  use 18185? 
    Thanks
    What is 18185? 
  • Abbafan1972
    Abbafan1972 Posts: 7,151 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    https://www.18185.co.uk/

    I Googled and got the website but still none the wiser. 
    Striving to clear the mortgage before it finishes in Dec 2028 - amount currently owed - £26,322.67
  • From the link you posted, it’s a service that allows you to make cheap international calls by routing via their 18185 number. 
    I’ve used similar services in the past. 
    The website implies they work with digital & non BT accounts.  
  • iniltous
    iniltous Posts: 3,690 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 25 April 2024 at 8:12AM
    The link for Digital Voice  takes you to the same page as ‘non BT’  on the website , so I would imagine you have to use the 0808 access number if on BT DV and not 18185 access code , however given that you supposedly get a voice prompt after  dialing 18185, , if you don’t get that voice prompt you know it’s not available from a DV ‘landline’ .
    Having to allow these  dial through services were imposed on BT and not on any other provider ( like Sky or Talk Talk ) now with so much competition and falling call numbers , chances are it’s not imposed on BT anymore ,if  18185 ( as a  company ) want to use a ‘free phone’ number as a way to access their service , that’s up to them , as that’s  available from all providers not just BT 
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